Bilingual Spanish Customer Service Representative Job at Robert Half (Baltimore)

Bilingual Spanish Customer Service Representative

We are seeking Bilingual - Spanish Customer Service Representatives to be a part...

Location

United States , Middle River

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish (verbal and written)
Prior experience in a customer service role, preferably within the energy/natural resources industry
Proficiency in operating call center systems and handling customer inquiries effectively
Demonstrable experience in a call center customer service setting
Exceptional communication skills, both written and verbal, to clearly address customer issues
Strong problem-solving skills to identify customer needs and provide appropriate solutions
Ability to work under pressure, manage high call volumes, and maintain a positive attitude
Proficiency in using computer systems, including Microsoft Office Suite and CRM software
Excellent interpersonal skills to build rapport with customers and provide a positive experience
Flexibility to work in shifts, during weekends, or on holidays, if required

Job Responsibility

Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction
Utilize various computer systems and applications to gather necessary information efficiently
Collaborate with team members and other departments to resolve complex customer issues
Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns
Accurately document customer interactions and update customer accounts in the system
Stay up-to-date on product knowledge, industry trends, and company policies
Meet performance metrics and quality standards set by the company
Handle a high volume of inbound calls with a positive attitude
Assist customers by providing product information and offering solutions to ensure customer satisfaction
Process customer applications and maintain accurate customer records

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Spanish Customer Service Representative

We are looking for a Bilingual Spanish Customer Service Representative to suppor...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing role
Strong data entry skills with careful attention to detail and accuracy in documentation
Ability to research account information, identify solutions, and follow standard procedures effectively
Clear written and verbal communication skills, including clear and accurate email correspondence
Experience preparing quotes, explaining rates, or discussing service charges with customers
Comfortable working with multiple systems and navigating between tools in a fast-paced environment
Bilingual Spanish language skills are required
Dependable work habits and the ability to meet quality and performance metrics

Job Responsibility

Respond to inbound customer inquiries and provide timely, attentive support
Create and document service cases for customer issues
Explain available products, service features, fees, and pricing details
Use customer service platforms and internal tools efficiently
Resolve routine issues by following established procedures and escalate more complex matters
Meet performance expectations related to service quality, productivity, and call center standards
Encourage customers to use digital and self-service resources
Share information about current promotions, enhanced offerings, and prepayment options
Perform additional support tasks and related duties as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Bilingual Spanish Customer Service Representative

We are seeking a Bilingual Spanish Customer Service Representative to support a ...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Full proficiency in Spanish and English (spoken and written)
At least 1 year of customer service experience, preferably in a call center setting
Strong verbal and written communication skills
Ability to handle high call volume in a professional manner
Excellent problem-solving and organizational skills
High school diploma or equivalent
Associate’s degree preferred

Job Responsibility

Respond to customer calls, emails, and chats in both English and Spanish
Deliver accurate information about products, services, and account details
Resolve customer concerns and escalate issues as needed
Maintain thorough and accurate records of customer interactions
Meet performance metrics related to customer satisfaction and response times
Work collaboratively with team members and management to meet client expectations

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Spanish Customer Service Representative

The role includes providing support to English and Spanish calling queues throug...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual English and Spanish
Customer service skills and/or phone experience
written and verbal communication skills
Computer and technology skills, including data entry

Job Responsibility

Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)
Provide child care referrals to families
Provide child development and community resources to callers
Update computerized provider records
Assist with provider updates (data entry, provider profiles)
Assist with department special projects and events (mass mailings, trainings/workshops)

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

Robert Half is partnering with a growing organization seeking a customer-focused...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (written and verbal required)
1+ years of customer service, call center, or client-facing experience
Strong communication and interpersonal skills
Ability to multitask and manage high call or inquiry volume
Proficiency in Microsoft Office and CRM systems
Strong problem-solving skills and attention to detail
Professional, positive, and team-oriented attitude

Job Responsibility

Respond to inbound calls, emails, and inquiries in both Spanish and English
Provide clear and accurate information regarding products, services, and policies
Resolve customer concerns professionally and escalate complex issues when necessary
Process orders, updates, payments, or service requests accurately
Document customer interactions in CRM or internal systems
Maintain strong knowledge of company products and services
Collaborate with internal departments to ensure timely resolution of customer needs
Meet performance metrics related to response time, quality, and customer satisfaction

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Bilingual Spanish Customer Service Representative

The Bilingual Spanish Customer Service Representative provides exceptional custo...

Location

United States , Rosedale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluent in both English and Spanish (verbal and written)
Proven experience in customer service, call center, or administrative support roles
Strong computer literacy, including CRM systems and Microsoft Office Suite
Excellent communication, listening, and problem-solving skills
Ability to multitask, prioritize, and stay organized in a fast-paced environment
Friendly, patient, and empathetic with a strong customer-first attitude

Job Responsibility

Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish
Provide product, service, and account information accurately and efficiently
Handle customer complaints, process orders, and assist with billing or service requests
Translate and interpret customer communications or documentation as needed
Maintain and update customer records, documenting all interactions in the CRM system
Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns
Meet or exceed performance goals, including response time, accuracy, and customer satisfaction
Identify and communicate opportunities for process or service improvements
Represent the company in a positive and detail oriented manner at all times

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Bilingual Spanish Customer Service Representative

Our team is partnering with a well-established non-profit organization serving t...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual: Fluent in English and Spanish (required)
Previous call center, customer service, or community service experience
Strong communication, listening, and problem-solving skills
Ability to handle sensitive conversations with empathy and professionalism
Reliable, punctual, and able to work in a fast-paced environment
Must be able to commute daily to Kearny Mesa, San Diego

Job Responsibility

Handle a high volume of inbound and outbound calls from community members
Provide assistance, information, and resources to individuals and families in need
Communicate clearly and compassionately in both English and Spanish
Accurately document calls and case details in internal systems
Follow established call center procedures and compliance guidelines
Work collaboratively with internal teams to ensure community needs are met

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Spanish Customer Service Representative

The Bilingual Spanish Customer Service Representative provides high-quality supp...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual proficiency in English and Spanish
Previous customer service experience preferred
Strong communication and interpersonal skills
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
Proficiency with computers and customer service software (CRM systems, Microsoft Office, or similar tools)
Strong problem-solving skills and attention to detail
Ability to work independently and as part of a team

Job Responsibility

Respond to customer inquiries via phone, email, or chat in both English and Spanish
Provide accurate information regarding products, services, policies, and procedures
Resolve customer concerns efficiently while maintaining a courteous and empathetic approach
Document customer interactions and update records accurately in internal systems
Escalate complex issues to the appropriate department when necessary
Maintain confidentiality and handle sensitive customer information with discretion
Meet or exceed performance metrics related to customer satisfaction, response time, and quality standards
Collaborate with team members and supervisors to improve service processes

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Bilingual Spanish Customer Service Representative

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Bilingual Spanish Customer Service Representative

Our AI answers in your language