Bilingual Spanish Customer Service Representative Job at Robert Half (Baltimore)

Customer Service Representative I - Paratransit

This position is an entry-level Customer Service Representative in Paratransit f...

Location

United States , McLean

Salary:

Not provided

22nd Century Technologies

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Three (3) years of professional customer service experience
One (1) year experience as a Customer Service Representative in a call center preferred
Bilingual (English and Spanish) preferred
Knowledge of the Austin Street system
Working knowledge of MS Word, Excel, Outlook, Internet Explorer, and new systems as they are introduced
Excellent skill level in telephone delivery of customer service
Skill in reading and relaying information to customers
Ability to give accurate directions by telephone
Ability to communicate effectively over the phone, in writing, and in person

Job Responsibility

Answers Metro Access reservation lines to create, cancel, and confirm trips for Metro Access customers
Understands and applies Metro Access trip booking policies and rules including conditional eligibility enforcement
Performs scripted outgoing calls for customer outreach to Metro Access customers
Assists customers with Metro Access reservation policies
Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported
Perform other position-related duties as required and/or assigned

Bilingual Inbound Call Center Customer Service Representative

We are seeking dedicated bilingual Spanish speaking individuals to join our team...

Location

United States , Center City Philadelphia

Salary:

Not provided

VSA Prospecting

Expiration Date

Until further notice

Requirements

Excellent communication skills (verbal and written in both Spanish and English)
Excellent listening skills
Ability to handle customers professionally and efficiently
Ability to show empathy to customers and quickly resolve their issues/concerns
Ability to resolve issues to benefit both customers and the company
Ability to fact-find, analyze and problem-solve and attention to detail
Customer service orientation
Sound judgment
Stress tolerance
Team player

Job Responsibility

Handle inquiries and assist customers with questions and/or concerns regarding the program (by telephone and email)
Using available resources/systems research and provide accurate responses to customers
Manage and resolve customer complaints, issues and concerns
Provide customers with product and service information/instruction
Make notations in system
Update customer/account information
Route calls to correct place
Follow up customer calls when necessary
Document all call information according to standard operating procedures

Parttime

Spanish Bilingual Technical Support Representative

Parchment, by Instructure, is looking for a Learner Support Representative (LSR)...

Location

Philippines , Manila

Salary:

80000.00 - 90000.00 PHP / Month

Instructure

Expiration Date

Until further notice

Requirements

Strong customer service skills, with a background in high-volume support environments
Excellent communication and active listening abilities
Experience troubleshooting hardware and software issues
Comfortable using technology to solve problems and help others
Strong organizational and time management skills
Able to work both independently and collaboratively
Self-motivated with a proactive, solutions-oriented mindset
Demonstrated ability to adapt to a fast-paced, constantly evolving environment
A track record of accountability, ownership, and delivering on commitments
Comfortable with remote tools and virtual collaboration platforms

Job Responsibility

Serve as the first point of contact for consumer inquiries through phone, live chat, and support tickets
Clearly and empathically explain complex policies, procedures, and technical steps
Troubleshoot user issues and guide customers through our electronic systems
Review and evaluate applications for completeness and compliance with guidelines
Efficiently manage client inquiries through a web-based ticketing system
Maintain accurate records and enter data across various platforms
Collaborate with team members to resolve issues and share best practices
Meet performance goals, including average handle time, schedule adherence, service quality, and first-call resolution
Proactively communicate updates and resolutions to key stakeholders

What we offer

Competitive compensation, plus all full-time employees participate in our ownership program
Generous time off, including local holidays
Comprehensive wellness programs and mental health support
Annual learning and development stipends to support your growth
The technology and tools you need to do your best work
Motivosity employee recognition program
A culture rooted in inclusivity, support, and meaningful connection

Fulltime

Spanish Customer Support Representative

Helpware is looking for a fantastic bilingual (English and Spanish) Customer Ser...

Location

Portugal

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Prior experience in customer service working across multiple channels
Fluency in both English and Spanish (bilingual level)
Prior experience working with highly demanding customers and British services
A solid understanding of IT and Microsoft Office
Excellent oral and written English and Spanish communication skills
Readiness, flexibility, and previous experience to work 8 hours work shift+1h break on late shifts and weekends
Must currently live in Portugal and be eligible to work there as a contractor

Job Responsibility

Providing top-notch customer service through phone, email, and social media
Addressing a variety of customer inquiries in a personalized, friendly, and informative manner
Fully accountable for solving customers’ problems, particularly ensuring that buyers receive their tickets on time and sellers are paid on time
Advising customers, both buyers and sellers, with guarantees, fulfillment assistance, refunds, payments, purchases, listing tickets, questions about the site, account issues, venue information
Maintaining your and your team's performance metrics at a high level
Acting as a community advocate for our Client’s partners and ensure the best representativity of their brand

Fulltime

Bilingual Customer Service Representative

Corporate Tools is looking to add a new member to our team in a support capacity...

Location

Salary:

18.50 USD / Hour

Corporate Tools

Expiration Date

Until further notice

Requirements

A Professional Working Proficiency level of Spanish and English
An ability to treat others with respect
Willingness to be trained
Desire to learn
Patience
Type at least 50 words per minute
Basic computer skills

Job Responsibility

Answer 100+ calls a day about starting and maintaining a business
Help the customer support team answer emails
Help the mail team process documents

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Fulltime

Bilingual Customer Service Representative

Primarily responsible to collect monies on behalf of our clients while maintaini...

Location

United States , San Antonio

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

Basic computer skills
Ability to compute basic math calculations
Ability to multi-task
Competitive
Resourceful
Goal Driven
Great Work Ethic
Team Player
Punctuality
Good Attendance

Job Responsibility

Take inbound and outbound phone calls to collect monies by negotiating payment terms and methods when right party is reached
Monitor debtors accounts and follow-up to ensure payments are made in a timely manner
Utilize various skip tracing techniques and collection strategies to locate right parties in order to collect monies
Collect balance or set up an appropriate payment plan
Review accounts to identify adjustments, discrepancies and create a request for resolution
Handle debtor disputes and overcome stalls and objections & suggest money sources for debt payment
All other duties as assigned

Fulltime

Storefront Customer Service Representative

We are looking for a Customer Service Representative to join our team and provid...

Location

United States , Harris County

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

High school diploma or equivalent from accredited institution
Bilingual, fluent in English and Spanish preferred
Previous experience in customer service or a related field is preferred
At least 2 full and/or consecutive years of experience working in a call-center environment
Proficient computer skills and the ability to learn new software quickly
Ability to work well under pressure and in a fast-paced environment
Strong problem-solving and conflict resolution abilities
Professional phone etiquette and the ability to handle difficult customers
Excellent verbal and written communication skills
Strong organizational skills and attention to detail

Job Responsibility

Handle high volume of incoming walk-in customers in a professional and timely manner
Communicate with customers in person, via phone, email or chat
Assist customers with their inquiries, provide accurate information, and resolve any issues or concerns they may have in a professional and timely manner
Utilize available resources and defined research procedures to quickly respond to all inquiries regarding account activity, tag fulfillment and standard violation resolution
Collaborate with other departments to escalate and resolve complex customer issues
Take ownership of customer problems and follow up to ensure their satisfaction
Maintain PCI compliance as it relates to collecting and processing payments with credit card and/or banking information
Meet daily qualitative and quantitative targets to maintain operational standards
Reconcile payments and prepares end-of-day reports as specified per section
Update customer records and maintain accurate documentation of all customer interactions

Fulltime

Bilingual Customer Service Representative

Robert Half seeks professional Bilingual Customer Service Representatives to mai...

Location

United States , Woodland Hills

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Excellent communication skills
knowledge of Microsoft Word, Excel, and customer database systems
ability to speak English and Spanish highly preferred
previous customer service experience with conflict-resolution is a plus.

Job Responsibility

Assist customers in Spanish and English over the phone
receiving and placing customer service telephone calls
maintaining solid customer relationships by handling questions and concerns with speed and professionalism
resolving customer complaints
managing database records
drafting status reports on customer service issues
data entry and research as required to troubleshoot customer problems.

What we offer

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan
competitive compensation
free online training.

Fulltime

Bilingual Spanish Customer Service Representative

Robert Half

Location:
United States , Baltimore

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Bilingual Spanish Customer Service Representative

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Location:United States , Baltimore

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 15, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Contract Type:
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Job Posted:
January 15, 2026