Bilingual Spanish Customer Service Agent Job at Robert Half (San Diego)

Customer Care Associate

The Customer Care Associate role involves providing exceptional support to life ...

Location

United States , Las Cruces

Salary:

20.00 USD / Hour

NTT DATA

Expiration Date

Until further notice

Requirements

1 year experience (WAH) remote customer service
1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications
Minimum High school diploma or GED
Spanish Bilingual
Must Live in Continental United States
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check
All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology

Job Responsibility

Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products
Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers
Ensuring customer satisfaction (CSAT) and strive to meet service metrics
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
A typical day will likely involve fielding between 75 to 100 calls
Communicating effectively and professionally with both internal and external customers to resolve questions and issues
Collaborating with management or other team members as appropriate to proactively address service issues and concerns
Attention to detail, accuracy, and accountability for your work product
Designated quiet area to complete calls while working from home

What we offer

medical, dental, and vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short- and long-term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally required benefits

Fulltime

Customer Care Associate

The Customer Care Associate role at NTT DATA involves providing exceptional supp...

Location

United States , Miami

Salary:

20.00 USD / Hour

NTT DATA

Expiration Date

Until further notice

Requirements

1 year experience (WAH) remote customer service
1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications
Minimum High school diploma or GED
Spanish Bilingual
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check
Must Live in Continental United States
Must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
Must successfully complete our Call Center training classes and demonstrate proficiency of the material

Job Responsibility

Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers
Ensuring customer satisfaction (CSAT) and strive to meet service metrics
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
A typical day will likely involve fielding between 75 to 100 calls
Communicating effectively and professionally with both internal and external customers to resolve questions and issues
Collaborating with management or other team members as appropriate to proactively address service issues and concerns
Attention to detail, accuracy, and accountability for your work product
Designated quiet area to complete calls while working from home

What we offer

Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short- and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match
Additional voluntary or legally required benefits

Fulltime

Iul consumer sales agent

The role of an Index Universal Life (IUL) Sales Specialist is to confidently gui...

Location

United States

Salary:

70000.00 - 200000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

Licensed Life Insurance Sales Agent

The role of an Insurance Sales Specialist is to confidently guide customers thro...

Location

United States

Salary:

70000.00 - 200000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

New

Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to join our team i...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in administrative support or similar roles
Proficiency in Microsoft Office 365, including Word, Excel, and PowerPoint
Ability to create and maintain spreadsheets with attention to detail
Strong organizational and multitasking skills to manage various responsibilities
Excellent communication skills, both verbal and written, with a detail-oriented approach
Familiarity with industry-specific software or willingness to learn
Bilingual proficiency in Spanish and English is highly preferred
Ability to work independently and collaboratively within a small office environment

Job Responsibility

Perform general administrative duties, including filing, scanning, and data entry to support daily operations
Utilize Microsoft Office 365 applications such as Word, Excel, and PowerPoint to create documents, spreadsheets, and presentations
Manage and coordinate communications with agents and team members to ensure smooth workflow
Provide excellent customer service by answering inbound calls and addressing inquiries
Maintain organized records and documentation to ensure accuracy and accessibility
Assist with training on industry-specific software to enhance operational efficiency
Process calculations and basic financial tasks using a calculator
Contribute to maintaining a positive and collaborative office environment with a team-oriented approach
Support bilingual communication needs, preferably in Spanish and English, to facilitate interactions with diverse stakeholders
Uphold a strong work ethic and positive attitude, prioritizing teamwork and adaptability

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

Operations staff

Location

United States , El Paso

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must be 18 years or older
Ability to understand and follow verbal directives and written directions
Bilingual (English and Spanish) preferred
Desire to work outdoors during all-weather types
Excellent verbal communication skills
Must be able to work a flexible schedule, including nights, weekends, and holidays
Working towards a High School Diploma or GED preferred
Must have a valid driver's license
Operate a personal computer using Windows, Microsoft Office, and other standard office equipment preferred
Physical requirements include the ability to communicate verbally, walk, climb, kneel, and move around facility, heavy lifting, and carrying, stooping crawling and equipment operation

Job Responsibility

Provide guests with a safe and enjoyable experience utilizing all COVID compliance cleanliness and safety standards
Complete daily tasks associated with maintaining cleanliness of the park including sweeping, bussing, cleaning, and stocking restrooms, emptying trash cans, etc
Ensures the safety of guests and employees by addressing spills or any other concerns throughout the property
Responsible for the care and maintenance of issued equipment
Participate in service training programs for safety, and customer service
Keep the water park areas clear of dangerous objects and substances
Serve in a public information/relations capacity
Report irregularities, discrepancies, damage, and loss of property and safety concerns promptly to supervisor
Ability to use machines, supplies, and equipment to clean the facility
Present a favorable, professional public image

Parttime

Reservations Agent

As a Reservations Agent, you would be responsible for, but not limited to, the f...

Location

United States , Phoenix

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Bilingual in English and Spanish preferred

Job Responsibility

Answer all reservations telephone calls and e-mails in a friendly manner, using clear English communication
Ensure a clear understanding of inquiries and requests
Promptly provide accurate information regarding availability of accommodations and other requested information
Assist other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions
Assist with group blocks including communicating with internal/external clients, inputting of reservations
Reviews pick up
Assist HRCC with questions, problems or concerns that arise concerning reservations made at the hotel
Maintain suite reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet customer needs
Review advance deposit reservations and make corrections as needed

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Go Hilton travel benefits
Pyramid's travel benefits

Fulltime

Reservations Agent

The Reservations Agent serves as a primary point of contact for guests seeking a...

Location

United States , Virginia

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Bilingual in English and Spanish preferred

Job Responsibility

Receive and process guest reservations via phone, email, and online channels
Provide accurate information regarding room types, rates, packages, policies, and amenities
Up-sell whenever possible through positioning the product, utilizing sales techniques & training and gathering personal information to anticipate and cater to guests’ needs and help them make an informed decision
Act as the primary Rooms Controller, managing daily room inventory, availability, and restrictions
Maintain guest profiles and reservation notes with attention to detail
Ensure clear communication and alignment with Sales Department regarding group bookings
Provide coverage at the Front Desk as business levels require
Route incoming calls through the PBX system, ensuring accurate and timely call distribution
Communicate effectively with Front Desk, Sales, and Housekeeping teams regarding arrivals, special requests, and group needs
Generate and audit daily reservations reports as assigned to ensure reservation completion, accuracy, and preparedness

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Bilingual Spanish Customer Service Agent

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 13, 2026

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