Bilingual Spanish Customer Experience Specialist Job at Robert Half (San Diego)

Bilingual Customer Experience Specialist

Right now, Air Canada is looking for Customer Experience Specialists to join our...

Location

Canada , Quebec City

Salary:

18.15 CAD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

Availability to attend and successfully pass a five (5) to seven (7) weeks full-time paid training program
Availability to work rotating shift patterns over a 24-hour period (including weekends and holidays)
Ability to walk long distances and stand for long periods
Ability to lift, push, and pull, and provide wheelchair assistance to customers with reduced mobility
The ability to work within strict timelines in order to maintain on-time performance
Ability to adhere to Air Canada's attendance and grooming standards
Previous customer service experience with strong interpersonal skills
Excellent communication and teamwork skills
Strong ability to solve problems and find solutions, in line with the guidelines and policies
Safety and security conscious

Job Responsibility

Conduct passenger check-in, and prepare and issue boarding passes
Assist pre-boarding passengers and provide information on flight schedules and routes
Assist customers requiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims
Active movement throughout the airport to attend to the assigned work area

What we offer

Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you've completed twenty-eight (28) weeks of service.
We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
Training and development tools to help unlock your full potential.

Fulltime

Bilingual Spanish Customer Service Specialist

This role is ideal for someone who enjoys helping others, thrives in a fast-pace...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (required)
Background in customer service, call center, or community-based support roles
Strong communication skills with a client-first mindset
Ability to multitask and stay organized in a busy setting
Comfortable learning new systems and processes

Job Responsibility

Serve as a primary point of contact for clients via phone, email, and in-person interactions
Provide guidance, answer questions, and connect clients with appropriate services
Enter and update client information with a high level of accuracy
Coordinate with internal teams to resolve issues and ensure a smooth client experience
Uphold confidentiality standards when handling sensitive information

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Experience Specialist

We are looking for a customer-focused detail-oriented individual to support posi...

Location

United States , Lathrop

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, customer success, or a related support-focused role
Ability to write clear and effective email correspondence with strong attention to tone, clarity, and detail
Working knowledge of Microsoft Office Suite, including common business applications used for communication and documentation
Spanish language skills with the ability to assist customers effectively in bilingual interactions
Basic math skills and the ability to handle routine numerical information accurately
Strong interpersonal skills with a commitment to delivering responsive and respectful customer support
Ability to stay organized, manage multiple tasks, and follow through on customer needs in a timely manner

Job Responsibility

Respond to customer questions and service requests through email and other communication channels with professionalism and accuracy
Guide clients through routine issues, providing clear solutions that improve satisfaction and strengthen the overall customer experience
Maintain organized records of interactions, updates, and follow-up actions using standard office tools and internal tracking methods
Support Spanish-speaking customers by delivering clear communication and ensuring they receive timely assistance
Review customer information carefully, complete basic calculations when needed, and process service-related details with accuracy
Partner with internal team members to address concerns, share updates, and help create a consistent support experience
Monitor recurring customer issues and communicate trends or service gaps to help improve ongoing support processes

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Loan Servicing Specialist (Bilingual: Spanish)

At Tandem Servicing, we don't just service loans, we build relationships. We're ...

Location

Salary:

26.00 - 32.00 USD / Hour

Rain City Capital

Expiration Date

Until further notice

Requirements

Bilingual in Spanish: Must be fluent in Spanish, both written and spoken
High school diploma or equivalent required
2+ years of experience in mortgage servicing and customer service
Confidence making collection calls and navigating challenging conversations
Must be able to work independently and handle multiple priorities under deadline pressure
Strong listening and problem-solving skills
Excellent attention to detail and high degree of accuracy
Promotes teamwork within the department
Excellent grammatical, oral communication, writing, spelling, and proofreading skills, with the ability to express yourself clearly and effectively
Strong working knowledge of Microsoft Office and loan servicing systems

Job Responsibility

Answer inbound calls and emails from borrowers regarding payments, portal access, taxes, insurance, verification of wire instructions, and other general servicing questions
Respond promptly and professionally to borrower inquiries
Make outbound calls (including collection calls to past-due borrowers) with confidence and clarity
Process borrower correspondence via email and route requests appropriately
Follow through with borrowers to ensure timely resolution and clearly communicate the final outcome
From time to time, you may support other borrower communications and follow-ups related to construction draws and extensions
Perform other related duties as assigned by management

Fulltime

Retail Sales Specialist (Bilingual Spanish)

With hundreds of Spectrum Stores across the country, our Store Specialists help ...

Location

United States , Temecula

Salary:

18.00 - 29.52 USD / Hour

Spectrum

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficiency in cash handling and accurate payment transactions
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
Basic math skills
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
Familiarity with goal- and incentive-based work environments
Strong performance in a fast-paced team environment
Effective communication with employees and customers in person, on the phone and in writing
Highly effective interpersonal skills for building partnerships across the organization
Self-motivated, competitive spirit with a desire to exceed sales goals

Job Responsibility

Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
Manage operational tasks like processing payments and managing inventory
Assist in maintaining a clean and organized sales environment and with store opening and closing activities
Enhancing the customer experience while meeting sales, service, and operational goals
Identifying sales opportunities and creating ideal customer experiences through product support and education
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs

What we offer

Free and discounted Spectrum services
deep discounts on Spectrum Mobile
free and discounted internet, TV, and mobile
Competitive starting wages with opportunities to increase your earnings as you grow
High-quality and affordable health and insurance benefits
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
Paid on-the-job training
Career progression opportunities

Retail Sales Specialist (Bilingual Spanish)

With hundreds of Spectrum Stores across the country, our Store Specialists help ...

Location

United States , Plano

Salary:

18.00 - 22.95 USD / Hour

Spectrum

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficiency in cash handling and accurate payment transactions
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
Basic math skills
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
Familiarity with goal- and incentive-based work environments
Strong performance in a fast-paced team environment
Effective communication with employees and customers in person, on the phone and in writing
Highly effective interpersonal skills for building partnerships across the organization
Self-motivated, competitive spirit with a desire to exceed sales goals

Job Responsibility

Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
Manage operational tasks like processing payments and managing inventory
Assist in maintaining a clean and organized sales environment and with store opening and closing activities
Enhancing the customer experience while meeting sales, service, and operational goals
Identifying sales opportunities and creating ideal customer experiences through product support and education
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs

What we offer

Competitive starting wages with opportunities to increase your earnings as you grow
High-quality and affordable health and insurance benefits
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
Purchase shares of Charter stock and receive a company matching grant of additional Charter Restricted Stock Units based on your years of service
Free and discounted Spectrum services and deep discounts on Spectrum Mobile
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
Paid on-the-job training
Career progression opportunities
Free and discounted internet, TV, and mobile

Customer Experience Specialist

We are looking for a compassionate Customer Experience Specialist to join a miss...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a call center, customer support, or similar client-facing environment
Associate's degree preferred
additional post-secondary education or equivalent relevant experience will also be considered
Strong verbal and written communication skills with the ability to engage effectively and empathetically
Comfortable using web-based applications, chat tools, and Microsoft Office programs, including Word, Excel, and PowerPoint
Experience working with call center, CRM, or customer service systems such as Avaya CMS, Epic, or similar platforms is preferred
Background in non-profit services, public health, social work, psychology, sociology, criminology, or related fields is a plus
Bilingual proficiency in Spanish and English is strongly preferred

Job Responsibility

Manage incoming calls and client inquiries with professionalism, empathy, and a solutions-focused approach
Provide clear guidance, relevant information, and appropriate service referrals based on each individual’s needs
Record client interactions thoroughly in web-based platforms and maintain accurate case documentation
Stay informed about available programs, community resources, and service updates to ensure reliable support
Work closely with internal departments to resolve concerns and help clients access the right assistance
Deliver consistent, high-quality communication across phone and digital channels while meeting service expectations
Use call center and CRM tools to track interactions, follow up on requests, and support efficient operations

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Customer Experience Specialist

We are looking for a compassionate Customer Experience Specialist to join a miss...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, call center operations, or a related support environment
Associate’s degree preferred
additional post-secondary education combined with relevant experience will also be considered
Strong verbal and written communication skills with the ability to handle sensitive conversations effectively
Experience using web-based applications, chat tools, and Microsoft Office programs, including Word, Excel, and PowerPoint
Familiarity with customer service or contact center systems such as CRM platforms and inbound call tools is highly valued
Background in non-profit services, public health, social work, psychology, sociology, criminology, or similar fields is preferred
Bilingual fluency in Spanish and English is strongly preferred

Job Responsibility

Manage incoming calls and respond to questions with clear, helpful guidance tailored to each individual’s needs
Record client interactions thoroughly and accurately within web-based platforms and customer management systems
Direct callers to appropriate programs, benefits, or community resources based on the nature of their inquiries
Partner with internal departments to coordinate next steps and support timely resolution of service needs
Maintain current knowledge of organizational offerings, referral options, and support resources to provide informed assistance
Deliver a consistently attentive and empathetic experience across phone and digital communication channels
Use call center and CRM tools effectively to track activity, update records, and support daily service operations

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Bilingual Spanish Customer Experience Specialist

Job Description

Job Responsibility

Requirements

What we offer

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