Bilingual Spanish Customer Experience Specialist Job at Robert Half (San Diego)

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team i...

Location

United States , Vacaville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
a minimum of 2 years of experience in a call center or customer support role
proficiency with CRM systems and other relevant computer programs
strong customer focus with an ability to adapt to diverse personality types
excellent multitasking, prioritization, and time management skills
a team-oriented mindset with a strong sense of responsibility and dependability
positive and detail-oriented attitude in all interactions
bilingual proficiency in Spanish is an advantage

Job Responsibility

Handle a high volume of inbound and outbound calls efficiently, ensuring customer satisfaction
schedule appointments for the sales team while maintaining accurate records in the company’s CRM system
respond promptly to customer inquiries via phone and online communication channels
adhere to communication guidelines and scripts to address a variety of customer concerns
identify customer needs, provide accurate information, and offer appropriate solutions
monitor and track all customer interactions within the designated company systems
assist in hiring and training new team members as required
meet and exceed individual and team performance metrics, including qualitative and quantitative targets

What we offer

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
access to free online training

Fulltime

Customer Support Specialist

Emerging services company seeks a Customer Support Specialist with client facing...

Location

United States , Upper Chichester, PA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Proficient in Microsoft Office Suite
SAP experience a big plus but not required
Salesforce or other CRM experience preferred
Excellent communication & interpersonal skills
Bilingual in Spanish a plus

Job Responsibility

Fulfill customer inquiries
Account Management
Troubleshoot software/hardware issues
Build strong customer relationships
Review and analyze customer feedback
Execute remote desktop sessions for troubleshooting
Maintain customer accounts
Document hardware issues
Troubleshoot data performance inquiries
Complete the RMA process

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Bilingual Spanish Customer Experience Specialist

We are partnering with a mission-driven non-profit organization dedicated to sup...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual in English and Spanish (required)
Previous experience in customer service, call center, or client-facing roles
Strong communication and active listening skills
Ability to handle sensitive situations with empathy and professionalism
Reliable, punctual, and comfortable working in a fast-paced environment

Job Responsibility

Serve as a primary point of contact for community members via inbound and outbound calls
Provide accurate information, guidance, and support to individuals and families
Deliver a positive client experience through professional and compassionate communication in English and Spanish
Document interactions clearly and accurately in internal systems
Follow established procedures, policies, and compliance guidelines
Collaborate with internal teams to ensure timely and effective support

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Loan Sales Specialist

At OneMain, Loan Sales Specialists empower customers by listening to their needs...

Location

United States , Gainesville

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Sales, Collections or Customer Service experience
Bilingual - Spanish

Job Responsibility

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Paid time off for volunteer hours
Family back-up care

Fulltime

Bilingual Spanish Customer Experience Specialist

We are looking for a dedicated and compassionate Bilingual Spanish Customer Expe...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or higher preferred
equivalent experience and education beyond high school will be considered
Minimum of 1–2 years of experience in a call center or customer service environment
Background in social sciences such as public health, social work, psychology, sociology, or criminology is preferred
Strong verbal and written communication skills in both Spanish and English
Proficiency in web-based systems, CRM tools, and software such as Word, Excel, and PowerPoint
Experience with platforms such as Epic Software, Avaya CMS, and ADP Financial Services is highly desirable
Ability to assist customers effectively with billing, benefits, and inquiries
High level of organization and attention to detail in documenting client interactions and managing data

Job Responsibility

Handle incoming inquiries from clients and provide accurate information, referrals, or assistance tailored to their needs
Document all client interactions promptly and accurately in web-based systems
Stay informed about available services, resources, and organizational updates to provide reliable support
Collaborate with internal teams to ensure seamless service delivery and resolution of client issues
Maintain an attentive and empathetic tone in all communications to uphold high standards of customer service
Utilize CRM tools and other software platforms effectively to manage client data and interactions
Assist clients with billing inquiries, benefit functions, and other service-related matters
Leverage expertise in software such as Epic, Avaya CMS, and ADP Financial Services to enhance operational efficiency
Support clients across multiple communication channels, including inbound calls and online chat platforms
Contribute to team goals and participate in continuous improvement initiatives to optimize the customer experience

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Patient Registration Specialist

We are seeking a highly organized and compassionate individual to join our team ...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Professional, friendly demeanor with a positive attitude
Strong multitasking skills and ability to work in a fast-paced environment
Proficient in computer applications, including Microsoft Office Suite
Excellent verbal and written communication skills
Preferred bilingual ability in Spanish (reading and writing)
CPR certification, as well as possession of a valid driver’s license and reliable transportation
Familiarity with medical terminology and basic office equipment
Excellent organizational and multitasking abilities
Strong interpersonal and communication skills
Proficiency in Microsoft Windows and related software

Job Responsibility

Provide a warm and trauma-informed patient experience during registration and check-out
Accurately collect, verify, and upload necessary documentation
Confirm insurance coverage, calculate patient charges, and review benefit-related information with patients, including Primary Care Provider (PCP) changes
Gather and report demographic data to health plans as required
Schedule patient appointments and follow up to request consultation notes when necessary
Ensure transportation logistics are coordinated effectively and assist with operating the mobile medical van when required
Manage assorted paperwork and maintain a well-organized registration process
Monitor and replenish essential office and medical supplies as needed
Take on additional responsibilities as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Patient Collections Specialist

We are seeking a highly motivated and experienced Patient Collections Specialist...

Location

United States , Austin

Salary:

20.00 USD / Hour

Action Behavior Centers

Expiration Date

Until further notice

Requirements

Bilingual in Spanish and English (highly preferred)
Bachelor's degree preferred, but not required
3-5 years of experience in a medical practice setting, focusing on patient collections
Strong understanding of medical billing processes and insurance claims
Excellent communication and negotiation skills
Proficiency in Central Reach, Sales Force, and the Google suite of products
Ability to work efficiently in a fast-paced environment and prioritize tasks effectively
Attention to detail and accuracy in record-keeping
Knowledge of HIPAA regulations and patient privacy laws
Ability to work collaboratively with a diverse team

Job Responsibility

Contact patients with outstanding balances to discuss payment options and resolve any billing issues
Maintain accurate records of patient accounts, payments, and communication
Utilize Central Reach, Sales Force, and the Google suite of products to manage patient accounts and track collections efforts
Collaborate with billing and administrative staff to address patient inquiries and concerns
Follow up with patients regarding payment arrangements and overdue accounts
Provide excellent customer service to patients while adhering to all HIPAA regulations and privacy policies
Meet monthly collection goals and performance metrics

What we offer

Competitive salary with opportunities for performance-based incentives
Health, dental, and vision insurance options
Paid time off and holiday pay
Professional development and training opportunities
A supportive and collaborative work environment in a dynamic medical practice setting

Fulltime

People Services Specialist

At IKEA, taking care of our co-workers and their dependents is a top priority. T...

Location

United States , Baltimore

Salary:

21.49 - 30.63 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

University degree and 1 year of related experience, or minimum 3 years of related experience
3–5 years’ experience in a shared services/call center environment for a large national company
1–3 years’ experience with SAP, HRMS or other related HRMS software
1–3 years’ experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment
Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations
Proven experience providing an excellent level of customer service through live phone calls, email, and chat
Strong oral and written communication skills
Ability to handle confidential information with discretion
Excellent time-management skills
Demonstrated proficiency with the use of a computer and software applications including Microsoft Office

Job Responsibility

Execute work to capture and maintain all relevant co-worker life cycle data in the appropriate systems to achieve operational goals and objectives
Execute work to produce all relevant human resource documentation complying with relevant legislation, service level agreements, Ingka policies, guidelines, as well as operational goals and objectives, updating working guidelines and documentation according to changes
Collaborate with stakeholders to participate in relevant human resource internal activities to ensure accuracy and timeous delivery of personnel administration, as well as P&C services that achieve operational goals and objectives
Seek guidance from relevant stakeholders to develop own goals and objectives that are in line with team goals and objectives
Monitor the quality of services in the area of responsibility and partner with other internal and external departments and P&C locations to address all issues, in cooperation and upon consultation with Team Leaders/PA/PY Manager

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Bilingual Spanish Customer Experience Specialist

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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Bilingual Spanish Customer Experience Specialist

Robert Half

Location:United States , San Diego

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 15, 2026

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Job Posted:
January 15, 2026