Bilingual Spanish Customer Experience Specialist Job at Robert Half (San Diego)

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team i...

Location

United States , Vacaville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
a minimum of 2 years of experience in a call center or customer support role
proficiency with CRM systems and other relevant computer programs
strong customer focus with an ability to adapt to diverse personality types
excellent multitasking, prioritization, and time management skills
a team-oriented mindset with a strong sense of responsibility and dependability
positive and detail-oriented attitude in all interactions
bilingual proficiency in Spanish is an advantage

Job Responsibility

Handle a high volume of inbound and outbound calls efficiently, ensuring customer satisfaction
schedule appointments for the sales team while maintaining accurate records in the company’s CRM system
respond promptly to customer inquiries via phone and online communication channels
adhere to communication guidelines and scripts to address a variety of customer concerns
identify customer needs, provide accurate information, and offer appropriate solutions
monitor and track all customer interactions within the designated company systems
assist in hiring and training new team members as required
meet and exceed individual and team performance metrics, including qualitative and quantitative targets

What we offer

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
access to free online training

Fulltime

Customer Support Specialist

Emerging services company seeks a Customer Support Specialist with client facing...

Location

United States , Upper Chichester, PA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Proficient in Microsoft Office Suite
SAP experience a big plus but not required
Salesforce or other CRM experience preferred
Excellent communication & interpersonal skills
Bilingual in Spanish a plus

Job Responsibility

Fulfill customer inquiries
Account Management
Troubleshoot software/hardware issues
Build strong customer relationships
Review and analyze customer feedback
Execute remote desktop sessions for troubleshooting
Maintain customer accounts
Document hardware issues
Troubleshoot data performance inquiries
Complete the RMA process

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Patient Registration Specialist

We are seeking a highly organized and compassionate individual to join our team ...

Location

United States , Los Angeles

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Professional, friendly demeanor with a positive attitude
Strong multitasking skills and ability to work in a fast-paced environment
Proficient in computer applications, including Microsoft Office Suite
Excellent verbal and written communication skills
Preferred bilingual ability in Spanish (reading and writing)
CPR certification, as well as possession of a valid driver’s license and reliable transportation
Familiarity with medical terminology and basic office equipment
Excellent organizational and multitasking abilities
Strong interpersonal and communication skills
Proficiency in Microsoft Windows and related software

Job Responsibility

Provide a warm and trauma-informed patient experience during registration and check-out
Accurately collect, verify, and upload necessary documentation
Confirm insurance coverage, calculate patient charges, and review benefit-related information with patients, including Primary Care Provider (PCP) changes
Gather and report demographic data to health plans as required
Schedule patient appointments and follow up to request consultation notes when necessary
Ensure transportation logistics are coordinated effectively and assist with operating the mobile medical van when required
Manage assorted paperwork and maintain a well-organized registration process
Monitor and replenish essential office and medical supplies as needed
Take on additional responsibilities as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

People Services Specialist

At IKEA, taking care of our co-workers and their dependents is a top priority. T...

Location

United States , Baltimore

Salary:

21.49 - 30.63 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

University degree and 1 year of related experience, or minimum 3 years of related experience
3–5 years’ experience in a shared services/call center environment for a large national company
1–3 years’ experience with SAP, HRMS or other related HRMS software
1–3 years’ experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment
Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations
Proven experience providing an excellent level of customer service through live phone calls, email, and chat
Strong oral and written communication skills
Ability to handle confidential information with discretion
Excellent time-management skills
Demonstrated proficiency with the use of a computer and software applications including Microsoft Office

Job Responsibility

Execute work to capture and maintain all relevant co-worker life cycle data in the appropriate systems to achieve operational goals and objectives
Execute work to produce all relevant human resource documentation complying with relevant legislation, service level agreements, Ingka policies, guidelines, as well as operational goals and objectives, updating working guidelines and documentation according to changes
Collaborate with stakeholders to participate in relevant human resource internal activities to ensure accuracy and timeous delivery of personnel administration, as well as P&C services that achieve operational goals and objectives
Seek guidance from relevant stakeholders to develop own goals and objectives that are in line with team goals and objectives
Monitor the quality of services in the area of responsibility and partner with other internal and external departments and P&C locations to address all issues, in cooperation and upon consultation with Team Leaders/PA/PY Manager

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our missio...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s degree or higher preferred
equivalent experience combined with education beyond high school will be considered
Minimum of 1 year of experience in a call center or customer service role
Familiarity with public health, social work, psychology, sociology, criminology, or related fields is advantageous
Strong verbal and written communication skills to effectively interact with diverse populations
High proficiency in using web-based systems, chat platforms, and Microsoft Office applications (Word, Excel, PowerPoint)
Bilingual proficiency in Spanish and English is highly desirable
Experience with CRM systems, Epic Software, and other tools such as Avaya CMS and ADP Financial Services
Ability to manage multiple responsibilities while maintaining attention to detail and quality service

Job Responsibility

Address incoming inquiries with professionalism, providing accurate information, referrals, or assistance tailored to individual needs
Record detailed and timely notes of all client interactions using web-based systems
Stay informed about available services, programs, and resources to ensure effective support
Partner with cross-functional teams to resolve client concerns and deliver comprehensive solutions
Maintain high standards of customer service through clear and empathetic communication
Utilize CRM tools and other software platforms to manage and track client engagement
Support billing and benefit-related queries, ensuring accuracy and compliance
Assist clients with navigating systems such as Epic Software or other relevant platforms
Handle inbound calls efficiently while prioritizing customer satisfaction
Contribute to the continuous improvement of processes and client experiences

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Bilingual Loan Sales Specialist

At OneMain, Loan Sales Specialists empower customers by listening to their needs...

Location

United States , Round Rock

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Sales, Collections or Customer Service experience
Bilingual - Spanish

Job Responsibility

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Paid time off for volunteer hours
Family back-up care

Fulltime

Technical Support Specialist I - Bilingual

The Customer Support Specialist provides escalated support to Mindbody customers...

Location

Brazil

Salary:

Not provided

Mindbody

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent experience
Advance or fluent English skills + the ability to communicate effectively in Spanish or French
Customer service or call center experience or Customer Support Associate experience preferred
Working knowledge of Mindbody’s software products is preferred
Demonstrated ability to handle a high call and email volume
Excellent computer skills, including familiarity with using internet browsers, online chat tools, and email
Strong communication skills, both verbal and written
Ability to handle escalated and complex customer issues with confidence, patience, and professionalism
Demonstrated ability to actively listen and use curiosity to gain full understanding of customer needs
Ability to learn and acquire new industry, company, product, or technical knowledge

Job Responsibility

Intake of technical product support to customers through a variety of channels, primarily inbound and outbound phone calls, but can also include email, chat, and web forums
Follow up and resolve customer callbacks and open cases for product support
Resolve customer inquiries related to services or the software
Troubleshoot complex product-related issues
Escalate more complex issues as needed to higher-level support teams and/or management
deescalate customers to Associate level support, as needed
Provide quality service to customers that meets our customer expectations and in accordance with the department’s guidelines and policies
Take a high rate of inbound contacts and provide a high-level of engagement with the customers
Follow internal Knowledge Centered Support processes to accurately answer customer questions and to maintain knowledge bases
Use advanced product knowledge to educate customers on product features or additional services to meet their needs

Fulltime

Retail Sales Specialist

In this customer-facing, individual contributor role, you will be responsible fo...

Location

United States , San Bernardino

Salary:

20.00 - 25.40 USD / Hour

Spectrum

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
Proficiency in cash handling and accurate payment transactions
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications
Basic math skills
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively
Familiarity with goal- and incentive-based work environments
Strong performance in a fast-paced team environment
Effective communication with employees and customers in person, on the phone and in writing
Highly effective interpersonal skills for building partnerships across the organization
Self-motivated, competitive spirit with a desire to exceed sales goals

Job Responsibility

Assist customers with inquiries related to Spectrum products and services, account management, billing, technical support, etc.
Educate current and prospective customers about our products and services and identify opportunities to generate new sales or upgrade their packages
Manage operational tasks like processing payments and managing inventory
Assist in maintaining a clean and organized sales environment and with store opening and closing activities
Enhancing the customer experience while meeting sales, service, and operational goals
Identifying sales opportunities and creating ideal customer experiences through product support and education
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs

What we offer

Competitive starting wages with opportunities to increase your earnings as you grow
High-quality and affordable health and insurance benefits
401(k) with 100% match up to 6% of pay and an additional 3% company contribution to the Retirement Accumulation Plan
Employee Stock Purchase Plan
Free and discounted Spectrum services and deep discounts on Spectrum Mobile™ regardless of where you live
Tuition-free associate degrees, bachelor’s degrees, certificate and bootcamp programs and more
Paid on-the-job training
Career progression opportunities

Bilingual Spanish Customer Experience Specialist

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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Bilingual Spanish Customer Experience Specialist

Robert Half

Location:United States , San Diego

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Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 15, 2026

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