Bilingual Spanish Case Manager, Robert Half

Robert Half

Location:
United States, Torrance

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are offering a contract to hire employment opportunity for a Bilingual Spanish Case Manager in Torrance, California. This role is crucial in our team, specifically in the client service sector. The primary function of this role includes providing exceptional customer support, engaging new clients, and offering access to additional resources for clients and their families.

Job Responsibility:

Deliver superior customer service assistance to ensure client satisfaction
Engage new clients during the intake process to foster increased participation in treatment
Advocate for and provide access to additional resources for clients and their families, based on detail oriented assessment and service planning
Address and resolve any issues that may hinder client attendance
Support various departments within the organization as needed, ensuring seamless operations
Uphold a high level of professionalism and sensitivity when dealing with clients
Establish supportive relationships with clients, staff, and external entities to secure necessary resources
Adhere strictly to company policies and procedures while carrying out all duties
Manage client data entry and organize files to maintain accurate client records
Use Microsoft Office tools (Excel, Outlook, PowerPoint, Word) proficiently to support administrative tasks

Requirements:

Proven experience in Customer Service, demonstrating exceptional interpersonal and communication skills
Proficient in Data Entry, with a keen eye for detail and accuracy
Ability to Manage Timelines effectively, ensuring all tasks are completed in a timely manner
Advanced knowledge of Microsoft Excel, capable of creating complex spreadsheets and managing data
Proficiency in using Microsoft Outlook for managing emails, appointments, and contacts
Skilled in using Microsoft PowerPoint to create engaging presentations
Proficient in Microsoft Word, capable of creating, formatting, and editing documents
Experience in Organizing Files, ensuring efficient retrieval and management of information
Proficient in Scanning documents, maintaining a high level of accuracy and quality
Experience with Shipping Functions, including packaging, labeling, and tracking shipments

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Bilingual Spanish Case Manager