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We are looking for a proactive Bilingual Spanish Administrative Assistant to join a property management team in Dorchester, Massachusetts. In this Contract role, you will play a pivotal part in supporting the Property Manager while ensuring smooth communication and administrative operations. Your ability to handle tenant inquiries and maintain accurate records will be essential to the success of the team.
Job Responsibility:
Respond promptly to a high volume of inbound calls from tenants and prospective clients, addressing their inquiries and concerns
Enter work orders into the Yardi system and ensure timely follow-up on requests
Provide updates to tenants regarding the status of their work orders
Process and collect rent payments efficiently and accurately
Offer comprehensive administrative support to the Property Manager, including organizing files and scheduling
Assist in maintaining tenant records and ensuring compliance with property management policies
Coordinate with maintenance teams to ensure swift resolution of service requests
Communicate effectively in both English and Spanish to address tenant needs and concerns
Prepare reports and documentation as required by the Property Manager
Uphold high standards in all tenant interactions and administrative tasks
Requirements:
Minimum of 5 years of experience in administrative roles, preferably within property management
Proficiency in both English and Spanish, with strong written and verbal communication skills
Familiarity with Yardi or similar property management software
Strong organizational and multitasking abilities
Basic office skills, including proficiency in Microsoft Office Suite
Ability to handle high-pressure situations and prioritize tasks effectively
Detail-oriented mindset with a commitment to accuracy
Excellent interpersonal skills for tenant and team interactions
What we offer:
medical, vision, dental, and life and disability insurance