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We are looking for an organized Bilingual (Spanish) Administrative Assistant to support daily office operations for a non-profit organization in Raleigh, North Carolina. This Long-term Contract position is ideal for someone who communicates clearly, manages information accurately, and keeps schedules and correspondence running smoothly. The role requires strong attention to detail, dependable follow-through, and the ability to provide helpful service across phone, email, and administrative tasks.
Job Responsibility
Manage incoming phone calls and direct inquiries to the appropriate contacts while maintaining a courteous and attentive approach
Coordinate calendars and arrange appointments to support efficient scheduling for staff and stakeholders
Prepare, update, and maintain records through accurate data entry and organized document handling
Draft, respond to, and track email communication to ensure timely follow-up and clear internal and external correspondence
Provide administrative support using Microsoft Word, Excel, PowerPoint, and Outlook for reports, communications, and scheduling needs
Assist with outbound calls when needed to confirm information, follow up on requests, or support office activities
Deliver responsive customer service by addressing questions and helping resolve routine administrative issues
Maintain orderly office workflows by monitoring tasks, prioritizing assignments, and supporting day-to-day coordination
Requirements
Fluency in Spanish both written and verbal
Experience in an administrative support, office coordination, or related role
Ability to handle inbound and outbound calls with strong communication skills
Proficiency in Microsoft Excel, Outlook, Word, and PowerPoint
Strong data entry skills with a high level of accuracy and attention to detail
Experience managing email correspondence and maintaining organized communication records
Ability to schedule appointments and manage competing priorities effectively
Customer service skills with a detail-oriented, dependable, and helpful work style