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Bilingual Referral Coordinator

United States, El Paso 39000.00 - 49400.00 USD / Year · Job Posted January 09, 2026
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Job Description

Become a part of our caring community and help us put health first. The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Job Responsibility

  • Schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office
  • Performs basic administrative/clerical/operational/customer support/computational tasks
  • Gathers and communicates all relative information and preparation instructions to patient and referring providers

Requirements

  • 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
  • Experience with Payor Portals
  • Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
  • Proficient with medical terminology
  • Experience with Electronic Medical Records
  • Excellent professional communication abilities, at all levels within the organization and with patients, at all times
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice to have

  • Bilingual English/Spanish
  • Knowledge of ICD 10 and CPT coding
  • Referral experience
  • Medical Assistant or Professional State Certifications related to healthcare

What we offer

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
  • Parental and caregiver leave
  • Employee charity matching program
  • Network Resource Groups (NRGs)
  • Career development opportunities

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