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Join our residential real estate management team and be the welcoming face of our organization. As a Bilingual Receptionist, you’ll play a key role in supporting residents, vendors, and staff by delivering excellent customer service and administrative support.
Job Responsibility:
Greet and assist residents, visitors, and vendors both in person and over the phone
Respond to and direct incoming calls and emails professionally in both languages
Handle maintenance requests and coordinate maintenance service calls
Handle email inbox and call routing
Support property management team with general administrative duties (filing, data entry, document preparation)
Maintain lobby and reception areas for cleanliness and security
Manage package and mail delivery notifications
Assist leasing staff with documentation
Support community announcements and events
Requirements:
Fluent in English and Spanish
Reception or leasing office experience preferred
Strong multitasking and customer service skills
Proficient in MS Office
Familiarity with property management software is a plus
Nice to have:
Familiarity with property management software is a plus