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Our client is seeking a Bilingual Receptionist to join their residential real estate management team. In this role, you’ll be the primary contact for residents, visitors, and vendors, ensuring all interactions are handled with professionalism and friendliness. Fluency in English and Spanish is required.
Job Responsibility:
Greet residents, guests, and vendors in person and by phone in both languages
Respond to inquiries and resolve resident concerns efficiently
Assist with scheduling appointments and maintenance service requests
Manage incoming and outgoing correspondence and packages
Support property management staff with general administrative tasks (filing, data entry, document preparation)
Maintain the appearance and security of the reception area
Translate documents and communications as needed
Provide exceptional customer service and escalate issues when necessary
Requirements:
Fluent in English and Spanish
Reception or leasing office experience preferred
Strong written and verbal communication skills in both languages
Proficiency with Microsoft Office and office technology