Bilingual Receptionist Job at Robert Half (Commerce)

Job Responsibility

Welcome visitors, maintain a strong front desk presence, and direct guests to the appropriate staff or department
Manage a multi-line phone system by answering incoming calls promptly, screening inquiries, and transferring calls accurately
Gather and document intake information with attention to detail, ensuring records are complete and organized
Provide bilingual communication support for callers and visitors, helping facilitate clear and effective interactions
Monitor the reception area, coordinate basic front office activities, and assist with daily administrative tasks as needed
Respond to routine questions, relay messages to internal team members, and follow up on front desk requests in a timely manner
Maintain confidentiality when handling sensitive client or case-related information
Support office workflow by tracking appointments, updating logs, and assisting with clerical duties tied to front desk operations

Fluency in English and Spanish with the ability to communicate effectively in both languages
Prior experience in reception, front desk support, intake coordination, or a similar customer-facing administrative role
Ability to operate a multi-line or switchboard phone system and manage a high volume of inbound calls
Strong organizational skills with careful attention to detail and accuracy in documentation
Detail-oriented demeanor with excellent interpersonal skills and a service-oriented approach
Ability to handle confidential information with discretion and sound judgment
Comfortable working in a fast-paced office setting while managing multiple priorities effectively