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Bilingual Receptionist

United States, Commerce · Job Posted May 27, 2026
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Job Responsibility

  • Welcome visitors, maintain a strong front desk presence, and direct guests to the appropriate staff or department
  • Manage a multi-line phone system by answering incoming calls promptly, screening inquiries, and transferring calls accurately
  • Gather and document intake information with attention to detail, ensuring records are complete and organized
  • Provide bilingual communication support for callers and visitors, helping facilitate clear and effective interactions
  • Monitor the reception area, coordinate basic front office activities, and assist with daily administrative tasks as needed
  • Respond to routine questions, relay messages to internal team members, and follow up on front desk requests in a timely manner
  • Maintain confidentiality when handling sensitive client or case-related information
  • Support office workflow by tracking appointments, updating logs, and assisting with clerical duties tied to front desk operations

Requirements

  • Fluency in English and Spanish with the ability to communicate effectively in both languages
  • Prior experience in reception, front desk support, intake coordination, or a similar customer-facing administrative role
  • Ability to operate a multi-line or switchboard phone system and manage a high volume of inbound calls
  • Strong organizational skills with careful attention to detail and accuracy in documentation
  • Detail-oriented demeanor with excellent interpersonal skills and a service-oriented approach
  • Ability to handle confidential information with discretion and sound judgment
  • Comfortable working in a fast-paced office setting while managing multiple priorities effectively

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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