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ServiceMaster is seeking a professional, organized, and customer-focused Bilingual Receptionist Administrative Assistant to serve as the first point of contact for employees, applicants, clients, and visitors. This role supports the HR Manager and office staff while promoting teamwork and upholding the values and objectives of ServiceMaster. The ideal candidate is bilingual in Spanish, detail-oriented, proactive, and able to manage multiple administrative tasks in a fast-paced environment.
Job Responsibility
Greet employees, applicants, clients, and visitors in a warm and professional manner
Maintain a clean and welcoming lobby area
Keep kitchen and common areas clean, organized, and restocked
Receive and sign for deliveries and packages
Answer and direct incoming phone calls
Screen employee calls and forward messages to appropriate staff
Screen sales calls directed to management
Maintain and distribute the daily phone log before 9:30 AM
Print job applications and hiring packets
Maintain applicant tracking logs and Excel spreadsheets
Collect copies of IDs and take photos of new hires
Assist with onboarding and safety video coordination
Create workers’ compensation claim folders
Schedule interviews and send interview confirmation emails
Schedule employee training questionnaires within two weeks of hire
Record employee call-outs and time-off requests in Excel
Add employees to Express Time and payroll spreadsheets
Prepare hiring documentation for payroll processing
Maintain records for warnings, incidents, and accident reports
Assist with filing and document organization
Prepare birthday, anniversary, and sympathy cards for employees
Coordinate employee condolence flowers and cards
Assist with distributing supplies and tracking company equipment returns
Manage T-shirt inventory and office supply orders by the 10th of each month
Prepare the monthly newsletter by the 27th of the previous month
Update and distribute the Moda calendar by the last business day of the month
Laminate insurance cards, key tags, and other materials
Assist with internet, copier, and phone troubleshooting
Support company events such as quarterly meetings, company picnics, and open houses
Perform additional duties and special projects as assigned
Requirements
High School Diploma or equivalent
Minimum of 2 years of experience as a Receptionist or Administrative Assistant
Bilingual in Spanish
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite, including Excel
Ability to handle confidential information with discretion and professionalism
Professional appearance and positive demeanor
Strong problem-solving skills and proactive attitude
Ability to remain calm and composed in stressful situations
Team-oriented mindset with a strong customer service focus