Bilingual Quality Assurance Specialist Job at Arcadia Home Care and Staffing

Quality Assurance Specialist II

The ideal profile for this role should include extensive experience in quality p...

Location

Canada , Saint-Laurent

Salary:

58.00 USD / Hour

Randstad

Expiration Date

July 06, 2026

Requirements

D.E.C. (Diploma of College Studies) in Mechanical or Electrical Engineering (or technical training with equivalent experience)
5+ years of experience in a manufacturing environment
Experience in internal and external (supplier) auditing required
Knowledge of ISO 9001:2015 and its quality management principles
Knowledge of manufacturing processes related to mechanical or electrical products (welding, plating, painting, machining, sheet metal, mechanical/electrical assembly, PCB assembly, cable assembly)
Bilingual (French and English)
Excellent ability to communicate both orally and in writing

Job Responsibility

Ensure the overall conformity and effectiveness of the manufacturing process (incoming product inspection, final inspection, the complete manufacturing cycle including product validations and associated processes)
Execute the complete audit process cycle—plan an audit, conduct an audit, report/communicate the results, and issue corrective actions if necessary
Ensure product compliance with design requirements based on a quality plan—develop inspection and test standards, establish control points, supervise the inspection process, and process non-conformities through resolution plans
Ensure the maintenance of manufacturing requirements—review, assign responsibility, and determine the material disposition of a non-conformity
conduct investigations to determine root causes and necessary corrective actions for material issues
update/develop the standards used to accept/reject parts
set up quality clinics
Lead MRB (Material Review Board) meetings and provide necessary recommendations
Execute quality audits in the Production area
Validation and verification of manufacturing processes as well as qualification techniques

Fulltime

Quality Assurance Specialist

A growing organization is seeking a detail-oriented Quality Assurance Specialist...

Location

United States , East Hartford

Salary:

21.75 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Experience in government services, consumer services, health and human services, or equivalent relevant experience preferred
Public sector healthcare experience strongly preferred
Medicaid and/or CHIP program experience is a plus
Previous quality assurance, auditing, compliance, or operational review experience preferred
College degree is preferred
Strong verbal and written communication skills
Excellent interpersonal skills with the ability to work effectively in a team environment
Strong analytical, organizational, time management, and problem-solving abilities
Ability to produce highly accurate work under tight deadlines
Self-motivated with strong initiative and the ability to manage multiple priorities

Job Responsibility

Conduct quality reviews across multiple functional areas to ensure compliance with operational standards and procedures
Perform objective, accurate, and concise quality assessments with a focus on continuous improvement
Maintain a monthly quality score of 96% or higher and an approved challenge percentage below 5%
Meet established productivity standards across all assigned functional areas
Serve as a subject matter resource by maintaining a strong understanding of program operations and functional workflows
Track trends, identify recurring issues, and recommend process improvements to enhance service delivery and quality outcomes
Update and maintain quality monitoring systems to compile and track assessment data
Assist with implementing and maintaining quality assurance processes, controls, and best practices
Monitor and ensure staff complete required corrections from returned quality assessments
Perform administrative tasks to support business objectives and quality team operations

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Quality Assurance Specialist

We are seeking a detail-oriented and analytical Quality Assurance Specialist to ...

Location

United States , East Hartford

Salary:

21.75 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Experience in government services, consumer services, healthcare operations, or health and human services preferred
Public sector healthcare experience strongly preferred
Medicaid and/or CHIP program experience is a plus
Previous experience in quality assurance, compliance, auditing, or operational review preferred
College degree preferred
Strong verbal and written communication skills
Excellent interpersonal skills and ability to work effectively within a team environment
Strong analytical, organizational, time management, and problem-solving abilities
Ability to produce accurate and high-quality work under deadlines
Self-motivated with strong initiative and the ability to manage multiple priorities

Job Responsibility

Conduct quality reviews across multiple functional areas to ensure compliance with operational standards and procedures
Perform objective, accurate, and concise quality assessments with a strong focus on continuous improvement
Maintain quality performance standards, including a monthly quality score of 96% or higher and an approved challenge percentage below 5%
Meet productivity standards for assigned functional areas
Develop and maintain a strong understanding of all operational workflows and serve as a resource for program knowledge
Identify trends, recurring issues, and opportunities for process improvement
Update and maintain quality monitoring systems to track assessment data and reporting
Assist with implementing and maintaining quality assurance processes, controls, and best practices
Monitor and ensure staff complete required corrections from returned quality assessments
Perform administrative tasks to support quality team objectives and business operations

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Bilingual Specialist

The Installation Specialist ensures restaurant sites are fully prepared for succ...

Location

United States , Los Angeles

Salary:

21.00 - 27.00 USD / Hour

MyTennisLessons

Expiration Date

Until further notice

Requirements

Restaurant experience required
Hands-on experience with restaurant POS systems, multi-terminal deployments, and technology installations across QSR, full-service, or franchise environments
Familiarity with restaurant operations, POS hardware/software, menus, modifiers, and reporting workflows
Excellent organizational, multitasking, and communication skills with a professional approach under pressure
Understanding of networking infrastructure, including low-voltage cabling, routers, switches, and Wi-Fi optimization
Strong troubleshooting, problem-solving, and analytical abilities, with experience resolving escalated technical issues preferred
Experience conducting client-facing walkthroughs, training staff, and communicating technical information clearly via Zoom or in person
Proficient with Microsoft Office, Google Workspace, CRM platforms, ticketing systems, and travel/expense management
Background in customer-facing roles, IT support, implementation, or technical project leadership within restaurants, retail, or multi-location businesses preferred

Job Responsibility

Conducting Installations: Install and configure POS hardware, including workstations, printers, pin pads, cash drawers, switches, routers, and firewalls
Complete cabling, patching, and connectivity setup
Deliver onsite training and live support for staff and management
Implement menu/system updates and reporting configuration
Conduct pre- and post-installation tasks, site readiness checks, and troubleshooting
Lead follow-ups with clients to ensure smooth transitions and adoption
Travel regularly to client sites as required
Conducting Virtual Site Surveys: Conduct comprehensive virtual assessments, including complex or escalated restaurant sites
Validate readiness of wiring, electrical infrastructure, networking, and internet performance
Perform advanced diagnostics (traceroutes, port checks) and document infrastructure gaps or risks

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Fulltime

Bilingual Claims Support Specialist

Seeking Bilingual Claims Support Specialists to support a high-profile claim pro...

Location

Canada , Toronto

Salary:

23.00 CAD / Hour

Randstad

Expiration Date

August 10, 2026

Requirements

1+ year of experience communicating with clients / patients / or stakeholders over the phone
Experience in data entry
Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis
Proficiency in Microsoft Office suite including Outlook, Word, and Excel

Job Responsibility

Respond to incoming calls with empathy, professionalism, and discretion
Provide accurate information about the claims process while strictly adhering to confidentiality protocols
Escalate high-risk or complex cases to appropriate internal channels as needed
Maintain detailed and objective call notes in the system for documentation and audit purposes
Triage, assign, and resolve client or internal inquiries submitted via ticketing systems
Identify sensitive cases that may require escalation or prioritization
Ensure timely, respectful, and comprehensive responses are logged and tracked
Code claim details based on policy documentation, accurately capturing sensitive or traumatic descriptions without alteration or bias
Conduct quality assurance checks to ensure completeness, accuracy, and compliance with internal and regulatory standards
Identify inconsistencies or red flags and raise them for investigation or review

Fulltime

Bilingual Claims Support Specialist

Join a high-profile, mission-driven claims initiative reporting directly to the ...

Location

Canada , Toronto

Salary:

23.00 USD / Hour

Randstad

Expiration Date

July 25, 2026

Requirements

1+ year of experience communicating with clients / patients / or stakeholders over the phone
Experience in data entry
Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis
Proficiency in Microsoft Office suite including Outlook, Word, and Excel

Job Responsibility

Respond to incoming calls with empathy, professionalism, and discretion
Provide accurate information about the claims process while strictly adhering to confidentiality protocols
Escalate high-risk or complex cases to appropriate internal channels as needed
Maintain detailed and objective call notes in the system for documentation and audit purposes
Triage, assign, and resolve client or internal inquiries submitted via ticketing systems
Identify sensitive cases that may require escalation or prioritization
Ensure timely, respectful, and comprehensive responses are logged and tracked
Code claim details based on policy documentation, accurately capturing sensitive or traumatic descriptions without alteration or bias
Conduct quality assurance checks to ensure completeness, accuracy, and compliance with internal and regulatory standards
Identify inconsistencies or red flags and raise them for investigation or review

What we offer

Contract Duration: 3-month renewable contract
Work Mode: Hybrid (minimum 3 days in-office, 2 days remote)
Schedule: Full-time (standard office hours)

Fulltime

Bilingual Home Care QA Specialist

This position will be responsible for will conducting in-home visits at clients'...

Location

United States , Clovis

Salary:

Not provided

Arcadia Home Care and Staffing - an Addus family company

Expiration Date

Until further notice

Requirements

GED or High School Diploma
Minimum of 4 years’ experience working in the field of senior services, or related social service
Must demonstrate strong interpersonal and communication skills
Must be client focused and customer service driven
Computer experience – Microsoft Word and Excel
Must have reliable transportation, valid driver’s license and insurance for travel within the branch service areas
Must be bilingual

Job Responsibility

Monitors client’s condition and performance of duties by Home Care Aides
Maintains all company and Department on Aging rules, regulations, and standards
Conducts home visits to new clients to welcome and review the Welcome Packet
Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
Prepares and completes accurate evaluation reports and case notes as needed
Maintains schedules to assure timely completion of all assigned home visits
Attends weekly branch meetings
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, and HIPAA regulations and requirements

What we offer

Medical, Dental and Vision Benefits
Company matched 401K
Continued Education
Bonus
PTO Plan
Retirement Planning
Life Insurance
Employee discounts

Fulltime

New

Call Center Customer Service Agent

Location

United States , Myrtle Beach

Salary:

16.00 USD / Hour

Capital Vacations

Expiration Date

Until further notice

Requirements

High School diploma, some college preferred
High level proficiency with Microsoft Office applications, High proficiency in MS Excel required
Hotel/timeshare experience a plus
A strategic mindset to problem solving and craft win/win solutions
Knowledge Timeshare Ware is a plus
Previous experience using Salesforce.com is a plus
Ability to work both in a team and independently
Excellent organization and ability to multi-task required to handle multiple priorities
Very detailed oriented and accuracy is a must
Technically savvy ~ able to quickly pick up and maneuver through several different systems

Job Responsibility

Assisting owners with questions about their Club & Legacy ownership
Must be able to work a variable shift and flexible hours and days
Role may be facilitated via engagement through phone, email, outbound and chat channels as business needs require
Completing or assisting owners with making reservations- troubleshooting and converting calls to reservations
Insures accounts are not delinquent in Maintenance Fees or Loan payments prior to booking new or revised reservations
Strong selling skills, able to book events, tours and sell an array of products and services
Processes maintenance fee and loan payments
Contributes to the revenue of the business through various ancillary revenue sales (ie Renting points, selling Capital Protection Plans and more)
Facilitate and accept incoming/outgoing, Cat, Email and Text phone calls and return phone calls
Maintain and meet/exceed defined agent level performance goals and contribute to the achievement of department goals

What we offer

Great hourly pay and opportunity for professional GROWTH
PAID TRAINING
Year-round work at a company with a NATIONAL presence
Medical, Dental, and Vision Insurance options
401(K) contribution after 90 days
Paid Life insurance, short-term and long-term disability
Flexible Spending Account
Paid Time Off & Holidays
Discounted vacation stays

Fulltime

Select Country

Bilingual Quality Assurance Specialist

Job Description

Job Responsibility

Requirements

What we offer

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