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The Project Manager is responsible for managing the successful implementation of complex outsourcing projects. The role includes planning the project, meeting agreed-upon goals (including profitability and timelines), coordinating task completion with cross-functional business and technical teams, and ensuring a systematic communication and control plan is in place. Project managers have accountability for deliverables and will manage risk and technical assessment activities with subject matter experts. ... Specifically, this engagement requires the Project Manager to plan, coordinate, and control the activities related to a large-scale office equipment deployment within a complex client environment. The work effort involves assessing the current state, implementing recommended changes, and leading change management activities such as training and post-install technical support. The project will require coordination with 3rd-party companies and numerous internal departments. The Project Manager builds credibility with customers by establishing strong professional relationships with key client executives.
Job Responsibility:
Support the account team through the implementation and project management activities related to Services solutions
Coordinate the internal functions of a project start-up with business operations, Services delivery, and 3rd-party partners
Break down multi-phase, multi-geography projects into manageable components and organize work effectively and efficiently
Ensure the project plan is adhered to by building contingency plans, staff requirement plans, and escalating resource constraints
Manage activities with the customer organization, including providing timely and effective communication during implementation stages
Requirements:
Leading: Ability to establish direction, align people to a common goal, and motivate and inspire people
Client Management: Ability to communicate and manage expectations while developing and maintaining high-level client relationships
Conflict Management: Ability to identify solutions and create win-win situations in resolving differences
Communication: Ability to communicate clearly with strong oral, writing, and presentation skills
Project Planning: Ability to properly break the scope of any project into manageable components and organize the work to effectively utilize available resources
Project Control: Ability to track the progress of a project, identify and anticipate risks, and take appropriate actions to mitigate them
Problem Solving: Ability to analyze and identify root causes of problems and devise appropriate solutions
Organizational and Time Management: Ability to manage multiple assignments with a large volume of work and deliver projects with multi-disciplined teams
Business Acumen: Capacity to manage multiple tasks with a high degree of maturity and business insight
Bilingual English/French
Previous experience of 3-5 years with technology rollouts (e.g., telecommunications, IT, or office equipment rollouts) would be an asset
What we offer:
12 month contract with strong potential to be extended
Competitive payrate
Monday to Friday 8:00am to 5 pm
Global opportunities for professional growth and development
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