Bilingual People Services Specialist Job at IKEA (Baltimore)

People Services Specialist

At IKEA, taking care of our co-workers and their dependents is a top priority. T...

Location

United States , Baltimore

Salary:

21.49 - 30.63 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

University degree and 1 year of related experience, or minimum 3 years of related experience
3–5 years’ experience in a shared services/call center environment for a large national company
1–3 years’ experience with SAP, HRMS or other related HRMS software
1–3 years’ experience in Human Resources, including concepts and administration of Payroll, Benefits, Compensation, and/or Recruitment
Basic knowledge and understanding of Federal, State, and Local legislative employment and health care laws and regulations
Proven experience providing an excellent level of customer service through live phone calls, email, and chat
Strong oral and written communication skills
Ability to handle confidential information with discretion
Excellent time-management skills
Demonstrated proficiency with the use of a computer and software applications including Microsoft Office

Job Responsibility

Execute work to capture and maintain all relevant co-worker life cycle data in the appropriate systems to achieve operational goals and objectives
Execute work to produce all relevant human resource documentation complying with relevant legislation, service level agreements, Ingka policies, guidelines, as well as operational goals and objectives, updating working guidelines and documentation according to changes
Collaborate with stakeholders to participate in relevant human resource internal activities to ensure accuracy and timeous delivery of personnel administration, as well as P&C services that achieve operational goals and objectives
Seek guidance from relevant stakeholders to develop own goals and objectives that are in line with team goals and objectives
Monitor the quality of services in the area of responsibility and partner with other internal and external departments and P&C locations to address all issues, in cooperation and upon consultation with Team Leaders/PA/PY Manager

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Bilingual Operations Account Specialist

Call Center Renewal Agents serve as coaches to our customers, obtaining lease re...

Location

United States , Pompano Beach

Salary:

17.00 - 20.00 USD / Hour

Aaron's

Expiration Date

Until further notice

Requirements

6 months customer service, call center, or collection experience required
High School diploma or equivalent required
Ability to connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations
Strong multi-tasking, organizational, negotiation and persuasion skills
Proficient computer skills
Ability to work schedule of hours varying from 8 am to 9 pm, Monday through Saturday
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the call center
Proper telephone etiquette
Uphold the Company Brand and protect company assets

Job Responsibility

Utilizes provided tools to find and renew customers. Makes direct contact over the phone with customers who have not renewed their lease agreement(s)
Educates customers on the benefits of timely lease agreement payments and leverages the proprietary suite of lease renewal options to help get customers to ownership
Upkeep customer accounts and maintain updated customer information in the computer system
Documents all customer lease renewal payment appointments
Works in partnership with retail partner when customers have an interest in buying or leasing additional merchandise
Maintain the highest level of compliance with applicable policies, procedures, regulations, and laws
Opens and closes the call center daily
May be required to carry out field visit activities visiting past due customer in-home

What we offer

Exclusive discounts on our huge selection of products
Work Today, Get Paid Tomorrow! Financial well-being for your present peace of mind
401(k) with generous matching for your future security
Sundays off to reconnect and do what you love

Fulltime

Parent Peer Specialist

La Causa Social Services is dedicated to supporting youth and young adults with ...

Location

United States , Milwaukee

Salary:

15.81 - 18.83 USD / Hour

La Causa, Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited school in Social Work or related field (Required)
Wisconsin Certification as a Peer Specialist and/or Parent Peer Specialist
Lived experience of parenting a child with mental health and/or developmental disabilities
Proven ability to work with and support children, young adults, and families
Bilingual (Spanish and English), spoken and written (Highly preferred)
Positive and People-Oriented – Friendly, approachable, and a good listener with an upbeat attitude and a collaborative spirit
Excellent organizational, and multitasking skills
Strong verbal, written, and interpersonal communication skills with the ability to work effectively in a team environment
Proficiency in Microsoft Office Suite
Reliable transportation, a valid Wisconsin driver’s license, state-minimum auto insurance, and the ability to meet La Causa, Inc. driving standards

Job Responsibility

Provide Personalized Support – Offer one-on-one support to parents and caregivers at home and in the community, helping them engage with services and achieve their family’s goals
Reengage Disconnected Families – Reach out to parents who have disengaged or face barriers to participation. Understand their perspectives and work to reconnect them with needed services
Empower Parents and Caregivers – Help parents build skills in self-care, crisis management, and navigating systems of care. Provide mentorship and education to support youth and their families with ongoing needs centered around complex mental health, developmental, and behavioral needs
Advocate for Families – Ensure parents’ voices are heard in meetings with youth child and family teams, schools, legal systems, and community partners
Collaborate with Care Teams – Work closely with care coordinators to ensure that the goals and needs of parents, as outlined in the care plan, are met
Share Insight and Expertise – Offer valuable input to the care team by sharing your understanding of the challenges parents face when raising children with complex needs
Ensure Compliance – Follow all legal, organizational, and contractual policies, including audits, licensing requirements, and program evaluations
Promote Communication and Cooperation – Build and maintain positive relationships with families, care teams, and community stakeholders
Fulfill Mandated Reporting Duties – Comply with all mandated reporting requirements related to child safety and welfare
Engage in Ongoing Learning – Attend meetings, training, and professional development activities as needed

What we offer

Competitive benefits and paid leave including a day off for your birthday
$5,000.00 Hiring Incentive

Fulltime

Care Coordinator I- Bilingual

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

16.50 - 21.50 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

A high school diploma or GED is required
Associate or Bachelor’s degree is preferable
or the equivalent combination of education training and work experience
Knowledge of the company’s products services and business operations to enable resolution of customer inquiries
Excellent customer service skills
Excellent verbal and written communication skills
Computer navigation and operation skills
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity equity inclusion and belonging standards

Job Responsibility

Provides customer support to business customers via the telephone and/or Internet
Handles customer inquiries and resolves simple and basic support issues such as address changes processing orders warranty or billing/payment
For product or service-related issues will move customer to appropriate Product Support Specialist
Performs other administrative duties as requested
Serves as primary contact for inbound customers issues
Escalates more technical product-related issues to the proper Product Support department
Processes a high volume of customer inquiries of One Call Care Management products and services and resolves a targeted percentage of those inquiries
Troubleshoots customer problems identifies the root cause of the problem and uses tool and resources appropriately to determine how to resolve customer problems
When unable to resolve the problem in a reasonable amount of time will escalate to the appropriate resource
Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

Assistant manager – paint and auto body specialist

This is a regular full-time position and is located in LaSalle. We offer a compe...

Location

Canada , LaSalle

Salary:

Not provided

Uap Inc.

Expiration Date

Until further notice

Requirements

Strong aptitude for people management, communication and organization
Vehicle parts knowledge (asset)
Bilingualism in French and English

Job Responsibility

Effectively support the overall objectives of the store including providing an exceptional level of customer service
Assist with sales initiatives and develop strategies to increase retail sales
Assist Store Manager in developing and motivating team members to help them reach their personal and career growth goals
Support the Store Manager in managing the assets of the store including participating in regular inventories and keeping the store stocked and tidy

What we offer

Competitive salary with a range of attractive benefits and corporate discounts
Training throughout your career to support and guide your professional development

Fulltime

Care Coordinator I-Bilingual

Join Our Team and Make a Difference! Are you looking for an impactful role where...

Location

United States

Salary:

16.50 - 21.50 USD / Hour

One Call

Expiration Date

Until further notice

Requirements

A high school diploma or GED is required
Associate or Bachelor’s degree is preferable
or the equivalent combination of education training and work experience
Knowledge of the company’s products services and business operations to enable resolution of customer inquiries
Excellent customer service skills
Excellent verbal and written communication skills
Computer navigation and operation skills
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
Ability to work in an environment that aligns with the company's diversity equity inclusion and belonging standards

Job Responsibility

Provides customer support to business customers via the telephone and/or Internet (e.g. instant message email)
Handles customer inquiries and resolves simple and basic support issues such as address changes processing orders warranty or billing/payment
For product or service-related issues will move customer to appropriate Product Support Specialist
Performs other administrative duties as requested
Provides customer support by phone email or instant messaging to business customers
Serves as primary contact for inbound customers issues
Escalates more technical product-related issues to the proper Product Support department
Processes a high volume of customer inquiries of One Call Care Management products and services and resolves a targeted percentage of those inquiries
Troubleshoots customer problems identifies the root cause of the problem and uses tool and resources appropriately to determine how to resolve customer problems
When unable to resolve the problem in a reasonable amount of time will escalate to the appropriate resource

What we offer

Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships

Fulltime

New

Sales Assistant

This is a part time role working 14 hours a week in one of our busy clothing sto...

Location

United Kingdom , Penrith

Salary:

12.21 GBP / Hour

British Heart Foundation

Expiration Date

February 03, 2026

Requirements

Passion, energy, and ability to deliver the very best customer service
Confident within a team environment and comfortable guiding the activity of volunteers
Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
Attention to detail
Positive, creative, confident, customer service focussed and passionate about sustainability
Comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease
Must be 18+ years old

Job Responsibility

Engage with customers, providing exceptional service and promoting our charity’s mission
Organise and merchandise donated stock creatively to maximise sales potential
Collaborate with our E-Commerce team to maximise online sales
As a Keyholder, be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience
Moving a high volume of donation bags

What we offer

38 days annual leave (plus the option sell leave)
Holistic support leave of up to 10 additional days off each year
Enhanced family policies (maternity, paternity and adoption leave)
Wagestream - early access to your wages
25% staff discount
Health cash plan (Dental, Optical, Therapies, etc)
Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
Pension with employer contribution of up to 10%
Cycle to work scheme
Discounts on gym memberships

Parttime

New

Warehouse Assistant

Are you looking to make a difference while working in a dynamic and fulfilling r...

Location

United Kingdom , Rochdale

Salary:

12.21 GBP / Hour

British Heart Foundation

Expiration Date

February 02, 2026

Requirements

Previous retail experience isn’t essential
You’ll be confident working within a team and able to guide the activity of volunteers
You’ll work well under pressure and on your own initiative in a dynamic and fast-paced environment
Attention to detail in everything you do
Comfortable with a high level of hands on manual work that involves moving large items/volumes of stock

Job Responsibility

Handling and moving the delivery of furniture and appliances that arrive in our stores
Ensuring the shop floor is always well stocked
Working in line with safety regulations and promoting health, safety and wellbeing in everything you do
Identifying unsaleable donations for recycling
Keeping the stockroom organised and tidy

What we offer

38 days annual leave (with the option to sell leave)
Holistic support leave of up to 10 additional days off each year
Enhanced family policies (maternity, paternity and adoption leave)
Wagestream - early access to your wages
25% staff discount
Health cash plan (Dental, Optical, Therapies, etc)
Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
Pension with employer contribution of up to 10%
Cycle to work scheme
Discount options for gym membership

Fulltime

Bilingual People Services Specialist

IKEA

Location:
United States , Baltimore

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 18, 2026

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