Bilingual Patient Success Associate Job at Luna

New

Nurse Practitioner or Physician Assistant

The Nurse Practitioner is an Advanced Practice Practitioner who is accountable f...

Location

United States , Madera

Salary:

Not provided

Valley Children's Healthcare

Expiration Date

Until further notice

Requirements

Masters Degree Nursing (required)
Program Graduate of a Nurse Practitioner program (required)
RN - Registered Nurse License - as issued by the California Board of Registered Nursing (required)
NP - Nurse Practitioner License as issued by the California Board of Registered Nursing (required)
Must successfully complete the credentialing process through the Medical Staff office via CIDP for the appropriate scope of practice, written standardized protocols, and furnishing privileges (required)
NP-C - Nurse Practitioner National Certification - NCC - National Certification Corporation (required)
BLS - Basic Life Support - AHA - American Heart Association within 30 days of hire or transfer into position (required)
Minimum one (1) year Related experience (required)
Minimum five (5) years Increasingly responsible experience which demonstrates professional working knowledge of nursing theory and practice, with competence in physical assessment, differential diagnosis, pathophysiology, pharmacology and management of acute and chronic pediatric problems (preferred)
Bilingual Skills Preferred

Job Responsibility

The Nurse Practitioner is an Advanced Practice Practitioner who is accountable for a defined patient population
Functions in the roles of expert practitioner, consultant, educator, patient advocate, care coordinator and researcher within a specialized area of practice
Possesses and exhibits a high degree of knowledge, skill and competence in the provision of health care directly to the patient, family or community, or indirectly through guidance of care by other professional personnel
Provision of patient care is conducted and performed utilizing the medical model within the scope of licensure and in accordance with applicable law, regulations, and in accordance with VCH policies
Some positions will be responsible for being on call according to a predetermined schedule or as needed, pursuant to hospital needs

Fulltime

Director Healthcare Operations

Location

Canada , New Brunswick

Salary:

Not provided

Foundever

Expiration Date

Until further notice

Requirements

Minimum 8-10 years of progressive experience in healthcare operations, health services administration or a related field
Minimum 3 years of leadership or supervisory experience managing teams
Demonstrated experience working within or alongside government health departments, public health agencies, provincial/territorial health authorities, or healthcare delivery organizations
Experience with virtual care, telehealth, or digital health programs is a strong asset
Background in contact centre, BPO, or service delivery operations within a healthcare context is an asset
Bachelor's Degree in Health Administration, Public Health, Business Administration, or a related field (required)
Relevant professional certifications (e.g., CPHIMS, LEAN/Six Sigma, PMP) are considered assets
Bilingualism in English and French is an asset
Healthcare Ecosystem Knowledge – Solid understanding of Canadian healthcare systems, government health program delivery, patient safety frameworks, and health service regulation
Client Relationship Management - Demonstrated success in building excellent customer/client relationships and government stakeholder relationships

Job Responsibility

Nurture client relationships by ensuring proactive delivery of solutions that enhance service quality and reduce costs
Foster a culture of patient safety through the development of policies, procedures, quality management, training, clinical systems and operational objectives
Oversee operating systems, policies and procedures within the Healthcare division for continual improvement aligned with business goals
Lead process improvement efforts within the vertical
Manage both human and material resources
Provide strong support for the long-term strategies of the organization
Be instrumental in translating the company’s vision into actionable strategies
Collaborate with senior leadership to define long-term goals and develop comprehensive plans to achieve them
Support Foundever and clients in achieving service, quality and contribution goals
Demonstrate sound fiscal management in achieving profitability goals

What we offer

Impactful work
Opportunity to work on cutting-edge AI technologies that will be game-changers for our business
Professional growth
Continuous learning and development opportunities in a dynamic, remote work environment
Competitive compensation
Attractive salary and benefits package
Collaborative environment
A supportive team culture with opportunities for occasional travel for training and industry events

Medical Assistant/Admit Worker - Infusion Center

Location

United States , Orange

Salary:

24.17 - 30.08 USD / Hour

UCI Health

Expiration Date

Until further notice

Requirements

Understanding of medical terminology
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Medical Assistant Diploma or Certificate of Competency / Recognition in Medical Assisting Clinical / Back Office
Excellent written and verbal communication skills in English
BLS certification upon hire
Ability to work well in a constantly changing environment
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Ability to communicate effectively with patients from diverse backgrounds

Job Responsibility

Performs non-licensed medical care in an assigned outpatient clinical setting
Performs clerical functions associated with the operations of a clinical office as necessary

What we offer

Medical insurance
Sick and vacation time
Retirement savings plans
Access to discounts and perks

Fulltime

Medical Assistant/Admit Worker - ACC - Breast Center - FT Days

Who We Are UCI Health is the clinical enterprise of the University of Californi...

Location

United States , Irvine

Salary:

24.17 - 30.08 USD / Hour

UCI Health

Expiration Date

Until further notice

Requirements

Understanding of medical terminology
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Medical Assistant Diploma or Certificate of Competency / Recognition in Medical Assisting Clinical / Back Office
Excellent written and verbal communication skills in English
BLS certification upon hire
Ability to work well in a constantly changing environment
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Ability to communicate effectively with patients from diverse backgrounds

Job Responsibility

Performs non-licensed medical care in the outpatient clinical setting
Performs clerical functions associated with the operations of a clinical office as necessary

What we offer

medical insurance
sick and vacation time
retirement savings plans
access to a number of discounts and perks

Fulltime

Medical Assistant/Admit Worker

UCI Health is the clinical enterprise of the University of California, Irvine, a...

Location

United States , Newport Beach

Salary:

24.17 - 30.08 USD / Hour

UCI Health

Expiration Date

Until further notice

Requirements

Understanding of medical terminology
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Medical Assistant Diploma or Certificate of Competency / Recognition in Medical Assisting Clinical / Back Office
Excellent written and verbal communication skills in English
BLS certification upon hire
Ability to work well in a constantly changing environment
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Ability to communicate effectively with patients from diverse backgrounds

Job Responsibility

Incumbent performs non-licensed medical care in an assigned outpatient clinical setting
Performs clerical functions associated with the operations of a clinical office as necessary

What we offer

medical insurance
sick and vacation time
retirement savings plans
access to a number of discounts and perks

Fulltime

Patient Intake Specialist

As an Intake Specialist for our Respiratory Health business unit, you will have ...

Location

United States , Saint Paul

Salary:

51200.00 - 70400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

2+ years relevant experience, preferably in health insurance and/or durable medical equipment
High School diploma or equivalent required, associates degree or higher preferred
High level of reasoning ability to successfully resolve a variety of patient and business issues
Exceptional written, verbal, and interpersonal communications and presentation skills
Bilingual in English/Spanish preferred
Proficient in Microsoft Office Software
Third Party payer experience
Experience with TIMS

Job Responsibility

Verify insurance benefits, payer requirements, and assess coverage to support clean claims and revenue accuracy
Collect, validate, and accurately document patient medical, insurance, and demographic information through patient/caregiver interviews
Review face-to-face documentation and evaluate eligibility and risk prior to device shipment
Educate patients/caregivers on therapy benefits, adherence, and financial responsibility, including payment plans and financial assistance
Initiate and manage required documentation (e.g., TCR, ABN, waivers) and follow up on forms and applications as needed
Maintain timely, accurate documentation of all communications and events in compliance with policies and regulations
Collaborate cross-functionally with internal teams, Sales Enablement, and Account Executives to coordinate training and optimize patient outcomes
Facilitate ongoing patient follow-up and manage device returns when therapy is no longer beneficial

What we offer

medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

Medical Assistant/Admit Worker - FHC-Santa Ana OB/GYN - FT Days

UCI Health is the clinical enterprise of the University of California, Irvine, a...

Location

United States , Santa Ana

Salary:

24.17 - 30.08 USD / Hour

UCI Health

Expiration Date

Until further notice

Requirements

Understanding of medical terminology
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Medical Assistant Diploma or Certificate of Competency / Recognition in Medical Assisting Clinical / Back Office
Excellent written and verbal communication skills in English
Bilingual in English and Spanish
BLS certification upon hire
Ability to work well in a constantly changing environment
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System

Job Responsibility

Performs non-licensed medical care in an assigned outpatient clinical setting
Utilizes a team based approach to delivering patient care services
Performs clerical functions associated with the operations of a clinical office as necessary

What we offer

medical insurance
sick and vacation time
retirement savings plans
access to a number of discounts and perks

Fulltime

Nurse Practitioner - Ear, Nose & Throat Clinic

Location

United States , Madera

Salary:

71.40 - 113.75 USD / Hour

Valley Children's Healthcare

Expiration Date

Until further notice

Requirements

Masters Degree Nursing (required)
Program Graduate of a Nurse Practitioner program (required)
RN - Registered Nurse License - CA-BRN - California Board of Registered Nursing (required)
NP - Nurse Practitioner License - CA-BRN - California Board of Registered Nursing Must successfully complete the credentialing process through the Medical Staff office via CIDP for the appropriate scope of practice, written standardized protocols, and furnishing privileges. (required)
NP-C - Nurse Practitioner National Certification - NCC - National Certification Corporation National certification from an accredited certifying board. within six (6) months of hire or transfer into position (required)
BLS - Basic Life Support - AHA - American Heart Association within 30 days of hire or transfer into position (required)
Minimum one (1) year Related experience (required)
Minimum five (5) years Increasingly responsible experience which demonstrates professional working knowledge of nursing theory and practice, with competence in physical assessment, differential diagnosis, pathophysiology, pharmacology and management of acute and chronic pediatric problems. (preferred)

Job Responsibility

The Nurse Practitioner is an Advanced Practice Practitioner who is accountable for a "defined" patient population. Functions in the roles of expert practitioner, consultant, educator, patient advocate, care coordinator and researcher within a specialized area of practice. Possesses and exhibits a high degree of knowledge, skill and competence in the provision of health care directly to the patient, family or community, or indirectly through guidance of care by other professional personnel. Provision of patient care is conducted and performed utilizing the medical model within the scope of licensure and in accordance with applicable law, regulations, and in accordance with VCH policies. Some positions will be responsible for being on call according to a predetermined schedule or as needed, pursuant to hospital needs. Upon acceptance of an offer of employment and prior to providing patient care, candidate must submit Scope of Practice and all information for credentialing, to the Medical Staff office, Hospital Interdisciplinary Professional Practice Council.

Parttime

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Bilingual Patient Success Associate

Job Description

Job Responsibility

Requirements

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