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Robert Half is seeking a Bilingual (English/Spanish) Order Processing to join a growing organization in South Florida. This is an excellent opportunity for a detail-oriented professional with experience in order processing, customer support, logistics coordination, and SAP. The ideal candidate will serve as a key point of contact for customers, ensuring orders are entered accurately, processed efficiently, and delivered on time. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Job Responsibility
Process customer orders accurately and efficiently using SAP
Review, enter, and update order information while maintaining data accuracy
Serve as a primary point of contact for customer inquiries regarding orders, shipments, product availability, and account information
Coordinate with internal departments including sales, warehouse, logistics, and purchasing to ensure timely order fulfillment
Monitor order status and proactively communicate updates, delays, or issues to customers
Assist with inventory inquiries, shipping coordination, and delivery tracking
Maintain accurate customer records and documentation within company systems
Support continuous improvement efforts to enhance customer satisfaction and operational efficiency
Requirements
Previous experience in order processing, customer service, logistics coordination, or a related operational role
Bilingual in English and Spanish (required)
Experience working with SAP (required)
Strong Microsoft Excel skills
Excellent communication and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Strong attention to detail and organizational skills
Nice to have
Experience supporting distribution, manufacturing, logistics, or supply chain operations
Experience working with purchase orders, inventory management, shipping coordination, or ERP systems
Knowledge of order fulfillment and customer account support processes
What we offer
Medical, vision, dental, and life and disability insurance