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Are you a detail-oriented, tech-savvy professional looking to kickstart or grow your career within a major financial institution? We are seeking a Bilingual Operations Officer II to join our dynamic CPB Operations team in Montreal. This is a 1-year contract position with strong potential for extension or permanent conversion. Operating entirely as a back-office role (no customer phone work), you will handle a variety of financial movement tasks, including wire payments, electronic transfers, and Visa money transfers. If you are a quick learner who thrives in a collaborative environment and possesses a sharp eye for accuracy, this role offers an incredible foot in the door to the banking industry.
Job Responsibility
Processing wire payments, electronic transfers, and Visa money transfers accurately and on time
Prioritizing own workload to meet strict Service Level Agreements (SLAs) while adhering to internal and industry regulations (including Anti-Money Laundering frameworks)
Investigating and escalating non-standard or high-risk activities appropriately
Managing sensitive information with total confidentiality
Actively reviewing internal activities and providing ideas to elevate service quality and process efficiency
Partnering with teammates, cross-training on multiple internal desks, and assisting with special projects or initiatives as needed
Requirements
Fully bilingual in English and French (strong verbal and written communication skills in both languages)
Proficiency in Microsoft Excel is a must (experience with formulas, data entry, and pivot tables)
1 to 2 years of overall professional experience, ideally within a trade processing, cash products (loans, deposits, swaps), or similar corporate operations environment
High attention to detail
Strong problem-solving skills
Demonstrated ability to follow strict compliance procedures
Positive attitude
Openness to constructive feedback/coaching
Adaptability to changing processes
History of job stability (no frequent job-hopping)
Nice to have
Bachelor's degree is preferred
Prior experience in banking or financial services
Understanding of Money Market (MM) or Foreign Exchange (FX) products
Experience or knowledge of AI tools (e.g., Microsoft Copilot)
Familiarity with Global and WSS platforms
What we offer
Career Growth: Direct opportunity to be hired permanently by a top-tier bank
Dynamic Workday: Move between a variety of engaging tasks rather than doing repetitive data entry all day
No Phone Work: This is a 100% back-office operational role
Robust Training: Receive comprehensive, structured training and mentorship for the first 6 months
Great Culture: Join a supportive, highly collaborative team of 11 professionals with a positive, growth-oriented mindset