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As an Office Manager, you will have the opportunity to perform quality administrative functions within the establishment, ensuring compliance with company policies, safety rules and regulations in force. Your main responsibility will be to provide top-notch administrative support to the plant as well as excellent customer service to all customers and visitors to the facility. You will play a vital role in the overall success of the plant, especially when it comes to customer and employee satisfaction!
Job Responsibility
Respond quickly to customer requests and complaints in a comprehensive manner, providing effective solutions
Collaborate with other members of management to set up and maintain accounts receivable and accounts payable
Participate in the entire hiring process of new employees in collaboration with the dedicated recruiter and the HR integration team
Manage the local accounts payable (A/P) process, including creating purchase orders, verifying invoices, and communicating with local suppliers and corporate accounting
Manage the local accounts receivable (A/R) process by ensuring that all invoices are issued accurately and in a timely manner
Ensure compliance with all company policies, as well as safety rules and regulations
Produce daily, weekly and monthly operational reports, including payroll, production, and shipping and receiving
Perform a variety of administrative tasks, including sorting and processing mail, answering phone calls, updating company bulletin boards, and dispatching drivers
Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory
Support operations by planning and carrying out administrative projects as required
Requirements
High school diploma or equivalent required
Excellent knowledge of the Microsoft Office suite
Minimum of 2 years of experience in a customer service environment
Ability to manage demanding deadlines
Ability to work independently and manage time effectively
Must be at least 18 years of age
Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis
Nice to have
Four-year university degree or 3-5 years of relevant experience is an asset
Previous experience in the manufacturing and/or transportation sectors is an asset