Bilingual Loyalty Services Representative Job at Robert Half (Chicago)

Customer Service Representative

We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin...

Location

United States , West Covina

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Applicant must have a minimum of one year of experience in a customer service role
proficiency in handling customer queries and complaints, demonstrating excellent customer service skills
capable of performing data entry tasks with high accuracy
must have working knowledge of Microsoft Word for document creation and editing
familiarity with Microsoft Outlook for managing detail oriented email correspondence and scheduling
strong ability to handle high-stress situations and maintain composure while dealing with customers
excellent interpersonal and communication skills to effectively interact with customers
proven problem-solving skills to address customer issues effectively and efficiently
demonstrated ability to work in a team-based environment
openness to work in different shifts, including weekends and holidays, as per business requirements.

Job Responsibility

Provide stellar customer service through inbound and outbound call handling
carry out member services, ensuring all customer needs are met
maintain meticulous records of customer interactions and transactions
resolve customer inquiries and concerns promptly and professionally
utilize Microsoft Word and Outlook to manage customer data and communications
process customer requests accurately, demonstrating a keen eye for detail
adapt to varying work pace, managing tasks efficiently during busy periods
contribute to a team culture that values loyalty and cooperation
participate in training programs to continuously improve skills and knowledge
monitor customer accounts, taking necessary action when required.

What we offer

Medical insurance
vision insurance
dental insurance
life insurance
disability insurance
access to 401(k) plan.

Fulltime

New

Bilingual customer service representative

In the fast-moving world of e-commerce, a great experience is everything. We’re ...

Location

Canada , Mississauga

Salary:

42000.00 - 50000.00 CAD / Year

Randstad

Expiration Date

May 07, 2026

Requirements

Minimum of 1-2 years of experience in a customer service, client relations, or similar role
Hands-on experience with CRM software and e-commerce/logistics
Must be fluent in English and French both written and speaking
High school diploma or equivalent

Job Responsibility

Serve as the primary point of contact across phone and email, turning every inquiry into a positive experience
Master the art of order management—tracking every shipment from the warehouse to the front door with precision
Keep our digital brain sharp by logging interactions and maintaining a gold-standard database of client insights
See a delay coming? You’re already on it. You’ll resolve shipping, billing, and availability hurdles before they become headaches
Collaborate across departments to ensure the "engine" of our e-commerce machine runs smoothly
Go beyond "support" to build genuine loyalty, turning one-time shippers into lifelong partners

What we offer

A competitive salary of $42k – $50k (commensurate with your expertise)
Enjoy 3 weeks of vacation to recharge, plus Hybrid Flexibility after your first 3 months
Comprehensive benefits kick in after 90 days, ensuring you’re covered
We don't just hire
we train. Master everything from advanced CRM management to the inner workings of global logistics operations
Based in the heart of Mississauga—the undisputed hub of Canadian shipping

Fulltime

Manager sales loyalty retention collections

As a Manager – Sales, Retention, Collections position your tasks may include, bu...

Location

United States , San Antonio

Salary:

55000.00 - 82600.00 USD / Year

Cricket Wireless Authorized Retailer

Expiration Date

Until further notice

Requirements

Bachelor’s degree (BS/BA) desired
8+ years of related sales experience
Ability to coach and develop a team to overdeliver on all key metrics with the outmost integrity
Foster an environment of high performance by creating meaningful relationships, develop future leaders, and deliver appropriate accountability
Develop strong union relationship and collaboration, be extremely flexible and open to constant change, responsive, and deliver on all administrative tasks
100% bilingual - Spanish, reading, writing, and speaking
Strong operational and engagement experience leading virtual, hybrid or in office teams
Understand dynamics of technology, coaching and development to overdeliver on all key metrics and employee engagement

Job Responsibility

Leads, coaches, and develops representatives to exceed all sales, collections, and retention objectives, service metrics and customer experience metrics
Manages the day-to-day operations from executing leadership academy tactics, designing incentive plans, and creating an environment that promotes engagement
Responsible for hiring, attrition, ramp plans, and grievance process
Utilizes strong product and pricing knowledge, exercises judgment, and resolves complex problems
Responsible for influencing decisions regarding the hiring, firing, disciplinary action, and promotional activity for subordinates
Leadership and Customer Experience: Lead a consumer tele sales organization, to exceed customer experience objectives and manage people effectively
Data Analysis and Strategy Development: Analyze data to develop and implement strategies that drive revenue generation and continuous improvement
Operational Management and Efficiency: Direct daily activities and execution of call centers and vendor operations to achieve revenue goals and reduce expenses
Strategic Policy and Innovation: Implement strategic policies and develop innovative initiatives for technology, corporate compliance, training, and workforce planning
Collaboration and Alignment: Collaborate with various business areas to drive strategic alignment, manage change, and maintain strong domestic and international vendor relationships

What we offer

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance

Fulltime

Inside Sales Retail Representative

The SDR Retail position has a specific focus on managing an assigned portfolio o...

Location

Spain , Sant Feliu de Llobregat

Salary:

Not provided

Cosentino HQ Miami

Expiration Date

Until further notice

Requirements

Bachelor's degree or at least 5 years of relevant work experience in sales and retail sector, ideally in Interior Design or related industries
Excellent verbal and written communication, bilingual in English
Experience with Salesforce preferably or other CRMs
Ability to customize the pitch based on the needs and particularities of the client and their business context
Proven experience in high‑volume outbound calling and emailing to SMB customers
Proven creative problem-solving approach and strong analytical skills
Target‑driven mindset with a track record of meeting or exceeding KPIs (calls, meetings, conversions)

Job Responsibility

Manage and develop a portfolio of client accounts for kitchen & bath stores and fabricators, maintaining a strong relationship with current clients, ensuring their satisfaction and loyalty to Cosentino. Additionally, identify growth opportunities within existing accounts and propose appropriate commercial actions for each
Generate demand for our products during calls, aiming to drive direct or indirect purchases by the assigned accounts, impacting sales incrementality
Increase the adoption and use of Professional Digital Platforms and their respective services across all assigned accounts. Ensure autonomous and efficient connection and communication with Cosentino using the platforms
Make cold and follow-up calls to the assigned portfolio, while also sending emails and providing support through WhatsApp or any other approved communication channel, with the goal of presenting the company's products, promotions, and services
Maintain and update the client database in the CRM, updating account information in Salesforce, obtaining additional information to allow better account segmentation, and removing closed accounts from the database when necessary. Ensure data accuracy and integrity to facilitate sales activities
Improve our sales efficiencies, reducing the workload of this type of accounts for the field sales team, optimizing management times and workload
Collaborate with the sales team to develop effective prospecting and account management strategies, following up on missions sent to the sales teams
Participate in follow-up meetings with sales teams, the central HQ team, Center Managers, and Regional Directors
Provide detailed monthly reports of your work and the results obtained against set objectives
Offer excellent customer service and resolve any issues that may arise in managing these types of accounts

What we offer

You will join a company: With an international mindset and presence in 100+ countries
With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®
In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project

Fulltime

Vice President, Retail

To lead this next chapter, we are seeking a Vice President, Retail to drive grow...

Location

Canada , Montréal

Salary:

Not provided

R&W

Expiration Date

Until further notice

Requirements

15+ years of progressive retail leadership experience, including senior executive accountability
Proven success leading large, multi-region retail fleets with P&L ownership
Strong commercial, analytical, and execution mindset
Demonstrated ability to lead change and inspire high-performing teams
Experience partnering with Real Estate and Finance on portfolio decisions
Bilingual (English and French) able to lead teams across Canada
Ability to travel regularly
Quebec-based preferred

Job Responsibility

Drive Sales & Profitability: Own sales, profitability, and productivity results across all stores and regions
Deliver performance against KPIs including sales, sales per square foot, conversion, units per transaction, gross margin, and labor productivity
Provide disciplined P&L leadership, balancing top-line growth with expense and wage optimization
Lead Store Operations & Execution: Ensure consistent execution of brand standards, service model, visual merchandising, and operational processes
Lead store tasking optimization by streamlining daily operations, influencing team workflows, and implementing efficiency improvements
Partner with Merchandising, Planning, and Visual Merchandising to optimize assortments and floor sets by store format and customer mission
Continuously evaluate store productivity and lead improvement actions for underperforming locations
Champion Customer & Omni-Channel Experience: Lead the in-store customer experience strategy to drive satisfaction, loyalty, and conversion
Partner with digital and corporate teams to deliver a seamless omni-channel experience
Build High-Performance Teams: Build, coach, and inspire senior field leadership teams

What we offer

Ultimate Flexibility: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life
Well-Being First: Access a comprehensive benefits program designed to take care of you
Flexible Time Off: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones
Exclusive Discounts: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO
Referral Rewards: Refer your professional network and earn a bonus for helping us grow our talented team
Growth opportunities: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals

Fulltime

New

Strategy Analyst

Strategy Analyst position at CSGM a.s. Provide analytical expertise across strat...

Location

Czech Republic , Praha - Karlín

Salary:

Not provided

Sport Vision Czechia s.r.o.

Expiration Date

Until further notice

Requirements

Master’s degree (or equivalent) in Finance, Business, Economics, Engineering, or a related field
Ideally 2–5 years’ experience in strategy consulting, corporate development, investment banking, or analytical roles
Strong proficiency in financial modeling, data analysis, and Excel/PowerPoint
Excellent research skills, with the ability to synthesize complex datasets
Comfortable working in cross-functional teams and managing projects under tight deadlines
Ability to distill technical or market data into actionable insights for executive audiences
Strong English communication skills
Detail-oriented, structured, and intellectually curious
Quick learner with strong problem-solving skills and analytical rigor
Collaborative and adaptable, thriving in small, high-performing teams

Job Responsibility

Provide analytical expertise across strategy and transformation projects
Financial modeling, market research, benchmarking
Support the CSO in answering ad-hoc CEO/Board strategic questions
Develop executive presentations
Build and maintain financial models (business cases, scenario analyses) to support strategic decision-making
Conduct in-depth market research, competitive benchmarking, and industry analysis
Translate complex data into clear insights and actionable recommendations for senior stakeholders
Prepare high-quality executive presentations and materials for the CEO, Board, and leadership team
Support the Chief Strategy Officer (CSO) in addressing ad-hoc strategic questions and priority topics
Collaborate with cross-functional teams to gather data and drive project execution

Fulltime

New

Ikea food

In the restaurant area, we ensure that our customers have several options, incre...

Location

Portugal , Almancil, Faro

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

I like working in restaurants, in a team in a dynamic and collaborative way
I like customer contact and the desire to offer a good service that gives our customers a reason to return to IKEA more often
Ability to manage stress, sense of responsibility and ability to establish priorities and organize one's work efficiently
Flexible and receptive approach to change, with a proactive and entrepreneurial spirit, looking for new ways of doing things and improving the customer experience

Job Responsibility

Ensure a clean, organized and inviting work space
Work in the kitchen preparing and cooking dishes
Provide service in the customer restaurant, actively approaching the customer
Work in the co-workers restaurant
Work in the Bistro preparing delicacies and providing customer service
Work in the Swedish Grocery store providing customer service and managing the sales space
Contribute to safety, efficiency and good operational practices in accordance with current routines and food safety standards (HACCP)

What we offer

Co-workers Restaurant with diverse and healthy options at an affordable price
Schedules communicated in advance
Social and psychological support through the CÖNTIGO program
Annual bonus
Discounts and benefits in partnerships: gyms, technology, cosmetics, hotels, travel, etc.
Opportunities for ongoing online, in-class and on-the-job training

Parttime

New

Sales associate

The sales associate plays a key role in achieving high standards. You will be wo...

Location

Netherlands , Amstelveen

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Previous experience within hospitality/retail
Good communication skills with the ability to build relationships easily
Team player who recognizes and celebrates the contributions and achievements of others
Ability to handle change, adapt quickly, and work with pace
Energetic and authentic with a clear presence on the shop floor
Approach problems with a 'can do' attitude and act with initiative to find solutions in the store
Hardworking
Interest in Fashion/Retail
Ability to work in a fast paced environment with ability to multi task in high pressure environments
Passionate to drive sales using digital platforms

Job Responsibility

Ensure high customer satisfaction through excellent service
First point of contact for authorizing discounts and resolving customer questions
Be a brand ambassador with in-depth product knowledge
Build and maintain professional relationships with customers
Put together outfits for customers and make further product recommendations
Assess customer needs and provide help and information on product features
Drive store KPIs and suggest improvements
Ensure shop and stock room maintenance, presentation and organization issues are addressed appropriately
Demonstrate in-depth product knowledge and possess successful link selling skills to drive business
Hold the ability to outfit build for customers

What we offer

Competitive and comprehensive benefits program that offers protection, peace of mind and flexibility
Commitment to fostering an inclusive and diverse community of associates with a strong sense of belonging

Parttime

Bilingual Loyalty Services Representative

Robert Half

Location:
United States , Chicago

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 04, 2026

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