Bilingual Learning Advisor, Randstad

Randstad

Location:
Canada, Toronto

Category:
Customer Service

Contract Type:
Not provided

Salary:

24.00 - 26.00 CAD / Hour

Save Job

Apply Position

Job Description:

Are you passionate about learning and development? Do you love helping others grow and thrive through innovative training programs? We’re looking for a Learning Advisor to join a dynamic and inclusive team within a growing company focused on delivering outstanding customer experiences. This is a remote opportunity with exciting challenges, room for creativity, and meaningful impact! ...

Job Responsibility:

Identify learning needs and create impactful training plans tailored to customer experience/call center teams
Develop engaging curriculum and training materials (guides, manuals, job aids)
Facilitate live virtual training sessions and coaching via phone or video
Monitor learner performance and provide feedback to enhance skill development
Continuously improve training programs based on results and participant input
Partner with subject matter experts and team leaders to deliver results-driven learning solutions
Coordinate logistics, schedules, and communications for smooth training delivery

Requirements:

2–3+ years of experience in training delivery—preferably in customer service or call center environments
Strong expertise in curriculum development, virtual facilitation, and adult learning principles
Certification in Adult Education, Instructional Design, Training & Development, or Communications (asset)
Familiarity with eLearning tools and current L&D trends
Excellent communication and interpersonal skills
Ability to adapt and solve problems in a fast-paced environment
Proficiency in Microsoft Office Suite
Bilingual (English/French) – strong asset
Internet Connection: A wired Internet connection is required (WiFi not encouraged)

Nice to have:

Certification in Adult Education, Instructional Design, Training & Development, or Communications
Familiarity with eLearning tools and current L&D trends
Bilingual (English/French)

What we offer:

Work-Life Balance – Enjoy the flexibility of working from home
Make an Impact – Shape employee development and elevate team performance
Creative Autonomy – Design engaging, innovative training content your way
Supportive Culture – Collaborate with driven professionals in a positive environment
Career Advancement – Be part of a growing organization focused on development and learning
Inclusive Workplace – We welcome and celebrate diversity in all its forms

Additional Information:

Job Posted:
April 03, 2025

Expiration:
May 15, 2025

Employment Type:

Fulltime

Work Type:

Remote work

View All Jobs In This Company

Job Link Share:

Bilingual Learning Advisor