Bilingual Japanese Customer Support Specialist Job at STAFFVIRTUAL (Angeles, Mabalacat, Pampanga)

Bilingual technical customer success specialist

Location

Japan , Tokyo

Salary:

4000000.00 - 5000000.00 JPY / Year

Randstad

Expiration Date

November 30, 2027

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field
2+ years of experience in product or project management within the tech industry
Experience managing client support activities (onboarding, inquiry handling, troubleshooting)
Proven ability to learn and understand detailed technical specifications
Strong product and customer-oriented mindset
Excellent communication and interpersonal skills
Proficiency in Japanese (fluent level) and English (business level)

What we offer

Visa Sponsor
Free Meals
食堂

Coe specialist i - japanese bilingual

About the Client: A global technology platform that connects users with independ...

Location

Philippines , Taguig

Salary:

Not provided

STAFFVIRTUAL

Expiration Date

Until further notice

Requirements

1-2 years of work experience
Bachelor's degree
Strong & proven expertise in strong, grammatically correct english language skills (both verbal and written)
Strong eye for detail which includes identifying customer problems swiftly and correctly while solving queries as this can impact company relations
Have a problem solving mindset
Strong customer obsession mindset with evidence of taking independent and appropriate decisions for the customer
Open to work in 24x7 support. Willingness to work in shifts (rotating day/night shifts, rotating weekend offs -- total working hours will be 40 hours a week, 5 days, 8 working hours each day)
Bilingual in Japanese and English, with proficiency in both spoken and written communication.

Job Responsibility

Provide world-class customer support through emails and phone calls to our Earner & Spender with prompt and clear responses and solutions.
To provide insight to our stakeholders in a timely manner through a correct channel or meeting by logical communication.
Help in improving processes so we always optimize for better customer experience.This involves communicating with high value clients and and eye to retention in times of problems for the clients and companies
Identify patterns and help in making the support systems better as we scale
Maintain high quality in core work
Contribute to building the team and the organization for long term success
Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments.
Ability to manage multiple work streams efficiently in a high-pressure, complex environment

What we offer

HMO Coverage
Leave Credits
Allowance
Attendance bonus
Monthly prizes and bonuses
Up to 30K referral bonus

Fulltime

Product Support Specialist

At Linear, we are on a mission to create a new standard for modern software deve...

Location

Australia

Salary:

Not provided

Linear

Expiration Date

Until further notice

Requirements

Passion about technology, quality, and Linear’s mission
Excellent communication and customer service skills and experience working with a technical or engineering user base
Ability to adapt your communication approach to non-technical users
Experience troubleshooting technical issues, including APIs and integration setups
Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile)
End-to-end ownership and autonomy in a mostly async, multi–time zone environment
Bilingual proficiency preferred
English and at least one major Asian language (e.g. Japanese, Korean)
Familiarity with SQL, Javascript, APIs, and GitHub is a plus
If you don’t have direct experience in these areas, curiosity to learn more is desirable as well

Job Responsibility

Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
Drive Linear’s expansion into APAC as one of our first hires in-region
Investigate and resolve inbound customer issues reported through all communication channels, including email, in-app, Slack, Twitter, and Reddit
Partner with our engineering team to document and reproduce bugs
Surface trends and insights from customer feedback to the team at large to inform product choices
Lead select strategic projects to improve the support experience and partner with key local customers

What we offer

Interesting and challenging work
Work-life balance
Competitive salary and equity
Employee-friendly equity terms (extended exercise)
Paid lunch and coffee during workdays
Work remotely, no commuting to the office
Paid co-working space/desk at an office
Regular team events and offsites
5 weeks of paid vacation
4 months of paid parental leave

Fulltime

New

Cluster Director of Human Resources

The Director of Human Resources will report directly to the property General Man...

Location

Rwanda , Kigali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Human Resources, Business Administration, or related major
4 years experience in the human resources, management operations, or related professional area OR 4-year bachelor's degree in Human Resources, Business Administration, or related major
2 years experience in the human resources, management operations, or related professional area

Job Responsibility

Executes and follows-up on engagement survey related activities
Champions and builds the talent management ranks in support of property and region diversity strategy
Translates business priorities into property Human Resources strategies, plans and actions
Implements and sustains Human Resources initiatives at the property
Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate
Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up
Creates value through proactive approaches that will affect performance outcome or control cost
Monitors effective use of myHR by property managers and employees
Leads and participates in succession management and workforce planning
Responsible for Human Resources strategy and execution

Fulltime

New

Dispatch Coordinator

The Dispatch Coordinator is responsible for assisting operations, purchasing, an...

Location

United States , Tacoma

Salary:

22.00 - 24.00 USD / Hour

Capital Lumber

Expiration Date

Until further notice

Requirements

Strong computer skills with ability to utilize Microsoft Word, Excel and PowerPoint
Ability to model the Capital values and to provide innovative solutions
Ability to drive and be accountable for accurate and high quality results in a fast paced environment
Ability to be very detail oriented and technically focused
Ability to work autonomously when necessary
Strong verbal, written, mathematical and collaboration skills
Ability to read, write, speak and understand English to the extent required to receive and communicate information as necessary to the position
Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday
Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday

Job Responsibility

Assisting operations, purchasing, and sales departments dispatching of inbound and outbound material
Communicating with both Company and outside drivers and management concerning transportation issues
Monitoring and containing transportation costs, including the development of spread sheets showing delivery zones and routes
Assisting Operations Manager in scheduling and tracking inbound material through outside hauling agencies
Assisting in developing transportation contacts and obtaining the most beneficial rates on a local basis
Working with all of the Capital Lumber divisions to develop company-wide transportation contacts
Assisting in scheduling all customer deliveries in coordination with the Operations and Sales departments
Checking and turning in shipping manifests to office daily
Assisting Operations Manager in coordinating all start times and delivery schedules with Company’s truck drivers
Participating as a member of the Company safety committee

What we offer

Paid Time Off (Sick, Vacation, Volunteer Time Off)
9 Paid Holidays
Medical, Dental, and Vision Insurance
TeleDoc
Best Doctors
Company Paid Life and Disability Insurance
Pet Insurance
401(k) Plan with Match Percentage
Employee Assistance Program
Hearing Services

Fulltime

New

Senior Accountant

My client is looking for a Senior Accountant to fill the role in their organizat...

Location

United States , Washington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in accounting or finance
3+ years of accounting experience
Understanding of US GAAP

Job Responsibility

Perform month-end close
General ledger maintenance
Reconcile AP and AR accounts
Assist with billing and collections
Prepare financial statements
Research and maintain compliance US GAAP

What we offer

Medical benefits
great work-life balance
medical, vision, dental, life and disability insurance (for contract/temporary professionals)
401(k) plan (for contract/temporary professionals)

New

Sales Specialist

The primary responsibilities of a Sales Specialist are to achieve selling and cu...

Location

United States , East Rutherford

Salary:

26.00 - 28.00 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

Decision-making
Communication skills
Multitasking
Collaboration and teamwork
2+ years of experience in sales, experience in a luxury environment preferred
Strong relationship development and impeccable communication skills
Even-tempered with ability to continuously multi-task
Self-starter and able to work independently while balancing collaboration with a team
Strong organizational skills
Open availability to accommodate needs of the business

Job Responsibility

Achieving selling and customer service objectives
Adhering to operational asset protection standards
Accountable for meeting monthly and annual individual sales goals
Organize and prioritize the selling floor
Ensure items (bags, boxes, note cards, ribbon, stationary) are stocked
Maintain selling floor to standards (straightening, filling in, replenishment)
Provide assistance in inventory preparation
Process and ensure accuracy of all transactions including receipts, CRM files
Partner with management on POS decisions
Maintain cleanliness and organization of workstation

What we offer

Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support

Fulltime

New

Inventory Control Specialist

The Inventory Control Specialist is responsible for the management of the store ...

Location

United States , Ventura

Salary:

25.00 - 27.00 USD / Hour

Assessfirst

Expiration Date

Until further notice

Requirements

2+ years of experience in operations
Effective written and verbal communication skills
Ability to effectively analyze information
Ability to problem-solve
Ability to multi-task with accuracy
Attention to detail
Ability to follow both written and verbal policies and directives
Attention to asset protection and inventory control
Experienced with technology to fully utilize internal systems as well as external shipping software programs
Ability to lift between 0-25 lbs. without assistance

Job Responsibility

Manage store inventory
Receive packages and merchandise
Ticket merchandise
Generate packing and shipping transfer and RTV of merchandise
Maintain records
Process after sales service
Support store management in weekly cycle counts and bi-annual inventories
Order and maintain stock levels of shipping/selling supplies and store/kitchen supplies
Process all incoming and outgoing shipments within the business day
Check in returns

What we offer

Commission and bonus incentives based on sales performance
Medical
Dental
Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources

Fulltime

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Bilingual Japanese Customer Support Specialist

Job Description

Job Responsibility

Requirements

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