Bilingual Japanese Customer Support Specialist Job at STAFFVIRTUAL (Angeles, Mabalacat, Pampanga)

Bilingual technical customer success specialist

Location

Japan , Tokyo

Salary:

4000000.00 - 5000000.00 JPY / Year

Randstad

Expiration Date

November 30, 2027

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field
2+ years of experience in product or project management within the tech industry
Experience managing client support activities (onboarding, inquiry handling, troubleshooting)
Proven ability to learn and understand detailed technical specifications
Strong product and customer-oriented mindset
Excellent communication and interpersonal skills
Proficiency in Japanese (fluent level) and English (business level)

What we offer

Visa Sponsor
Free Meals
食堂

Coe specialist i - japanese bilingual

About the Client: A global technology platform that connects users with independ...

Location

Philippines , Taguig

Salary:

Not provided

STAFFVIRTUAL

Expiration Date

Until further notice

Requirements

1-2 years of work experience
Bachelor's degree
Strong & proven expertise in strong, grammatically correct english language skills (both verbal and written)
Strong eye for detail which includes identifying customer problems swiftly and correctly while solving queries as this can impact company relations
Have a problem solving mindset
Strong customer obsession mindset with evidence of taking independent and appropriate decisions for the customer
Open to work in 24x7 support. Willingness to work in shifts (rotating day/night shifts, rotating weekend offs -- total working hours will be 40 hours a week, 5 days, 8 working hours each day)
Bilingual in Japanese and English, with proficiency in both spoken and written communication.

Job Responsibility

Provide world-class customer support through emails and phone calls to our Earner & Spender with prompt and clear responses and solutions.
To provide insight to our stakeholders in a timely manner through a correct channel or meeting by logical communication.
Help in improving processes so we always optimize for better customer experience.This involves communicating with high value clients and and eye to retention in times of problems for the clients and companies
Identify patterns and help in making the support systems better as we scale
Maintain high quality in core work
Contribute to building the team and the organization for long term success
Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments.
Ability to manage multiple work streams efficiently in a high-pressure, complex environment

What we offer

HMO Coverage
Leave Credits
Allowance
Attendance bonus
Monthly prizes and bonuses
Up to 30K referral bonus

Fulltime

Product Support Specialist

At Linear, we are on a mission to create a new standard for modern software deve...

Location

Australia

Salary:

Not provided

Linear

Expiration Date

Until further notice

Requirements

Passion about technology, quality, and Linear’s mission
Excellent communication and customer service skills and experience working with a technical or engineering user base
Ability to adapt your communication approach to non-technical users
Experience troubleshooting technical issues, including APIs and integration setups
Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile)
End-to-end ownership and autonomy in a mostly async, multi–time zone environment
Bilingual proficiency preferred
English and at least one major Asian language (e.g. Japanese, Korean)
Familiarity with SQL, Javascript, APIs, and GitHub is a plus
If you don’t have direct experience in these areas, curiosity to learn more is desirable as well

Job Responsibility

Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
Drive Linear’s expansion into APAC as one of our first hires in-region
Investigate and resolve inbound customer issues reported through all communication channels, including email, in-app, Slack, Twitter, and Reddit
Partner with our engineering team to document and reproduce bugs
Surface trends and insights from customer feedback to the team at large to inform product choices
Lead select strategic projects to improve the support experience and partner with key local customers

What we offer

Interesting and challenging work
Work-life balance
Competitive salary and equity
Employee-friendly equity terms (extended exercise)
Paid lunch and coffee during workdays
Work remotely, no commuting to the office
Paid co-working space/desk at an office
Regular team events and offsites
5 weeks of paid vacation
4 months of paid parental leave

Fulltime

Product Support Specialist

At Linear, we are on a mission to create a new standard for modern software deve...

Location

Australia

Salary:

Not provided

Linear

Expiration Date

Until further notice

Requirements

Passion about technology, quality, and Linear’s mission
Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
End-to-end ownership and autonomy in a mostly async, multi–time zone environment
Bilingual proficiency preferred
English and at least one major Asian language (e.g. Japanese, Korean)
Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.

Job Responsibility

Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
Drive Linear’s expansion into APAC as one of our first hires in-region
Investigate and resolve inbound customer issues reported through all communication channels, including email, in-app, Slack, Twitter, and Reddit
Partner with our engineering team to document and reproduce bugs
Surface trends and insights from customer feedback to the team at large to inform product choices
Lead select strategic projects to improve the support experience and partner with key local customers

What we offer

Interesting and challenging work
Work-life balance
Competitive salary and equity
Employee-friendly equity terms (extended exercise)
Paid lunch and coffee during workdays
Work remotely, no commuting to the office
Paid co-working space/desk at an office
Regular team events and offsites
5 weeks of paid vacation
4 months of paid parental leave

Fulltime

Strategic Partnerships Manager, Southeast Asia - Telco Ecosystem Partnerships

Telco Ecosystem Partnerships at Meta is key to our mission to build community an...

Location

Singapore

Salary:

Not provided

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Canton

Salary:

17.00 USD / Hour

CVS Health

Expiration Date

May 30, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Senior Epic Systems Analyst - Radiant

The Senior Business Systems Analyst applies analytical processes to the planning...

Location

United States , Coral Gables

Salary:

85901.44 - 111671.87 USD / Year

Baptist Health

Expiration Date

Until further notice

Requirements

Bachelor‘s degree in Computer Science, MIS, Information Sciences or related discipline or equivalent work experience
Epic Radiant certification strongly preferred
Experience in medium sized, fast paced corporate organizations
Self-motivated, ability to learn new concepts/job requirements
Proven project leadership skills for small to medium scale projects
Basic level budget forecasting capabilities, ability to deliver on time and on budget
Basic skills in vendor management, risk mitigation
Basic system vulnerability management competencies
Knowledge in Structured Query Language (SQL)
Passion to learn and grow

Job Responsibility

Applies analytical processes to the planning, design and implementation of technology systems and solutions to meet the business requirements of customer organizations
Defines, designs and implements strategic technology business solutions and leads multiple small to mid-size implementations & initiatives
Modifies systems including testing, debugging and installing support application systems
Formulates measurable and actionable approaches to accelerate implementation through optimized or established operational workflow and processes
Partners with operations to ensure business ideas are translated into requirements with clear and measurable outcomes
Works with other Business Systems Analyst to identify, research, and evaluate enterprise applications and technologies to promote the strategic Technology and Digital initiatives throughout the organization
Includes the work of translating business needs to technical requirements and optimizing existing implementations and debugging reported issues

Fulltime

Business Development Manager - Strategic Accounts

The Business Development Manager – Strategic Accounts (BDM) is a commercial role...

Location

United States , New York

Salary:

100000.00 USD / Year

Implicity

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent professional experience
One to three years of business development, sales development, or healthcare commercial experience preferred
Experience with hospital systems, clinics and healthcare environments is a must
Strong written and verbal communication skills
Highly organized with disciplined follow-through
Comfortable operating in a performance-driven environment
Curious about healthcare systems, digital health, and cardiology markets
Proficient with CRM systems and modern productivity tools

Job Responsibility

Develop and execute structured outreach strategies within assigned strategic accounts
Identify, map, and engage clinical, operational, and administrative stakeholders
Build multi-threaded relationships that support long-term enterprise partnerships
Maintain organized and accurate account intelligence within CRM systems
Execute targeted outbound communication campaigns across phone, email, and digital channels
Personalize messaging based on account research, market trends, and customer needs
Establish consistent follow-up cadences to drive stakeholder engagement and discovery conversations
Conduct discovery conversations to assess clinical, operational, and economic alignment
Identify buying signals and progression criteria
Convert engaged accounts into qualified opportunities for Regional Sales Managers

What we offer

Extensive coverage, including dental & vision, financed at 90% by Implicity (70% for dependents)
401K : up to 4% match
25 PTO + 9 bank holidays
Maternity (paternity) leave policy: 4 weeks (2 weeks) fully paid

Fulltime

Bilingual Japanese Customer Support Specialist

STAFFVIRTUAL

Location:
Philippines , Angeles, Mabalacat, Pampanga

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 19, 2026

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