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We are looking for an experienced and rigorous Inside Sales Representative to join our dynamic team in Chambly. This position is focused on account management and not business development. Your main role will be to manage submissions, product research, and logistics for our regular South Shore clients. If you have solid experience in B2B inside sales within the industrial distribution sector and are a team player, this role could evolve into a Team Lead component for the ideal candidate. We are looking for a resilient, positive, and mature individual, ready to make a significant contribution to the Bilingual inside Sales Representative team in Chambly.
Job Responsibility:
Manage a high volume of submissions (approximately 40 quotes per day) and respond to customer email and call requests
Perform product and industrial part research (MRO, mechanical, bearings, etc.)
Prepare quotes, verify delivery times, and handle order logistics
Prepare and enter orders into the system, including the purchasing of certain products
Ensure customer follow-up and basic after-sales service
Work in close collaboration with other team representatives and related departments (repair, engineering)
For the potential Team Lead role: Coordinate the team, organize meetings and training sessions, and manage complex customer files
Requirements:
Experience in B2B Inside Sales, ideally in the sale of industrial parts or products
Experience in Industrial Distribution: Understanding of the sector's logistics and operations (e.g., MRO, bearings, etc.)
Bilingualism is required as you will need to communicate with English-speaking customers, partners, and employees located outside of Quebec on a daily basis
Team Player: Must be a strong and collaborative team player
Resilience and Maturity: Ability to not take difficult situations personally and to maintain a positive attitude
Patience: Necessary for continuous learning of products and procedures
Organization and Priority Management: Essential for handling the daily flow of quotes
Nice to have:
Technical knowledge of industrial products (mechanical, bearings, transmissions, etc.) is a major asset
Relevant diploma (DEC in Mechanical Engineering, DEP in Mechanics or Sales Consulting) is an asset
What we offer:
Competitive Compensation: Base salary between $55,000 and $70,000 (negotiable upward for a Team Lead profile)
Quarterly Bonus: Based on regional performance (up to 10% of target salary)
Comprehensive Benefits from Day 1: Group insurance paid by the employer
Retirement Plan: Employer contribution of 3.5% of salary
Generous Vacation Time: 3 weeks of vacation to start, plus 3 additional statutory holidays and the 2 CNESST days
Work Environment: 100% on-site in Chambly (parking included)