Bilingual Inside Sales Representative Job at Rocky Brands (Nelsonville)

Bilingual Inside Sales Representative

Rocky Brands

Location:
United States , Nelsonville

Category:
Sales

Contract Type:
Not provided

Salary:

17.60 USD / Hour

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Job Description:

Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands. The chosen candidate will make outbound sales calls to assigned territory in order to increase sales by obtaining fill-in orders, upselling product and promoting new product; research and sign new business; answer inbound dealer queue telephone calls; and use excel reporting to create reports to help with sales conversations.

Job Responsibility:

Make outbound sales calls to assigned territory
Answer inbound calls promptly and professionally
Meet or exceed outbound call requirements
Create and maintain reporting to help maintain and build sales in assigned territory
Respond promptly and professionally to all email/task requests
Secure and enter orders through phone/fax/email
Sell new styles, fill-ins and closeouts, and present promotional offers
Provide callers with accurate information and/or refer their requests to the appropriate department or responsible person
Acquire and maintain a working knowledge of product lines
Suggest alternate product selections and upgrades as needed
Maintain and exceed set dollar sales goal set in place for assigned territory
Work with outside sales team to maintain and build assigned territory
Send appropriate printed information or follow-up within 24-hours of customer request
Document and communicate with management complaints regarding products
Work with internal partners to ensure customer expectations are met

Requirements:

Associate's degree (A. A.) or equivalent from two-year College or technical school
or two (2) to four (4) years related experience and/or training
or equivalent combination of education and experience
One (1) or two (2) years of sales experience
One (1) to two (2) years of call center experience
Knowledge of online shopping and general E-commerce user experience
Intermediate level of skill in Microsoft applications including Word, Excel, PowerPoint, and Outlook
strong experience using web based service and/or ecommerce tools
Strong oral and written communication and telephone skills
Good listening skills
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Strong organizational skills with the ability to multitask and demonstrated ability to work in a fast paced environment
Ability to work a flexible schedule, including nights and weekends as needed
Bi-lingual in Spanish required

Additional Information:

Job Posted:
January 22, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Rocky Brands - All Job Offers

Job Link Share:

Bilingual Inside Sales Representative

Rocky Brands

Location:
United States , Nelsonville

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 22, 2026

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