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Randstad Logo Randstad · Sales

Bilingual Inside Sales Coordinator

Canada, Stoney Creek 25.00 CAD / Hour · Job Posted May 18, 2026

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Job Description

Are you a fluently bilingual professional with a "business-owner" mindset? We’re looking for a high-caliber Inside Sales Representative to join our premier Stoney Creek team. This isn’t just a job; it’s a career-defining move into the heart of the global manufacturing and logistics sector. If you thrive in a fast-paced environment and love the thrill of managing the full sales cycle—from the first "Hello" to the final handshake—we want to meet you.

Job Responsibility

  • Serve as the primary point of contact for bilingual (French/English) customer inquiries via phone and email
  • Manage sales opportunities from inquiry to billable sale
  • Prepare and enter detailed quotations (target 20/day) and sales orders accurately into the CRM system
  • Source products, check inventory, and negotiate purchase prices for new items
  • Correspond professionally with customers to ensure a high degree of satisfaction
  • Interact with internal departments (purchasing, warehousing, etc.) to meet customer commitments
  • Pro-actively develop new business through outgoing customer calls

Requirements

  • Full fluency in English and French is essential
  • You reside within a 30-minute commute of our Stoney Creek facility
  • Growth-oriented communicator who treats every customer interaction like a personal business venture
  • On-Site Dedication
  • Fluency in English and French (bilingualism is mandatory)
  • Previous inside sales experience or customer service representative / call center experience
  • High caliber of professionalism and a serious commitment to long-term career growth
  • Reside within approximately 45 minutes of the Stoney Creek office
  • Ability to work 100% on-site in a professional call center setting
  • Strong computer skills and familiarity with the manufacturing & logistics industry cycles
  • Strong computer proficiency with the ability to learn and master complex, automated business and sales systems
  • Advanced proficiency in Microsoft Office, including Excel for data tracking and Outlook for professional communication
  • Excellent verbal and written communication skills in both English and French
  • Proven ability to multi-task and work effectively in a high-volume, fast-paced environment
  • Strong problem-solving abilities and a solutions-oriented approach to customer service
  • Demonstrated ability to sell and understand the full sales cycle within a distribution or industrial context
  • Exceptional attention to detail, particularly regarding technical specifications and order entry

What we offer

  • Full-time permanent position
  • Starting wage: $25.00 per hour (with increases expected within the first 3, 6 and 12 months)
  • Uncapped commission plan (eligible after 3 months)
  • 2 weeks vacation and 5 sick days to start
  • Comprehensive benefits package (eligible after 1 month)
  • RRSP matching plan (up to 3% after 2 months)
  • Clear advancement opportunities with a structured leveling system
  • Positive, goal-oriented, and celebratory team culture
  • On-site parking (free)
  • Business casual dress code (jeans are okay) with company-provided polo shirts
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