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We are seeking a Bilingual (English and Spanish) HR Benefits Specialist to support the administration of employee benefits programs and provide excellent service to employees regarding benefits-related questions and processes. This role requires strong communication skills, attention to detail, and the ability to manage confidential information in a professional manner. The ideal candidate will be organized, customer-focused, and comfortable working in a fast-paced HR environment.
Job Responsibility
Administer employee benefits programs, including medical, dental, vision, life insurance, and retirement plans
Assist employees with benefits enrollment, changes, and questions, providing bilingual support as needed
Maintain accurate employee benefits records and related documentation
Coordinate with insurance carriers and vendors regarding claims, eligibility, and billing issues
Support open enrollment processes, including employee communications and education
Ensure compliance with company policies and applicable laws and regulations
Process leave of absence paperwork, including FMLA and disability claims, when applicable
Assist with benefits reporting, audits, and special projects
Educate employees on available benefits and company-sponsored programs
Requirements
Previous experience in Human Resources, Benefits Administration, or a related field preferred
Bilingual language skills required
Strong communication and customer service skills
High attention to detail and strong organizational abilities
Ability to handle sensitive and confidential information with professionalism
Proficiency in Microsoft Office and HRIS systems preferred
Knowledge of employee benefits and HR practices is a plus
Nice to have
Strong problem-solving and analytical abilities
Ability to manage multiple tasks and deadlines effectively
Excellent interpersonal skills and professionalism
Team-oriented mindset with the ability to work independently