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Bilingual Home Care Service Coordinator

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Arcadia Home Care and Staffing - an Addus family company

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Location:
United States , Alamogordo

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you!

Job Responsibility:

  • Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence
  • Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted
  • Contacts care providers and clients to provide service updates
  • Conducts monthly client wellness calls and conducts home visits as required
  • Provides thorough, complete follow-through on escalated client complaints and theft claims
  • Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company’s policies and guidelines
  • Ensures the appearance of the branch’s open environment is professional: neat, clean, orderly and generally free of clutter
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
  • Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards

Requirements:

  • Must have high school diploma or equivalent
  • 1 year of Industry experience required
  • Interpersonal, organizational and communication skills
  • Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program
  • Must have reliable transportation for local travel and marketing as needed
  • Bilingual

Nice to have:

Supervisory and/or home care experience preferred

What we offer:
  • Medical, Dental and Vision Benefits
  • Monthly Bonus
  • Daily Pay Option
  • Continued Education
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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