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Bilingual Help Desk Support Junior

https://www.randstad.com Logo

Randstad

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Location:
Canada , Montréal

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Contract Type:
Not provided

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Salary:

28.00 CAD / Hour

Job Description:

Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader? Do you have outstanding relationships and a creative streak? If so, this role may be for you! We are looking for a Bilingual Help Desk Support Junior who will be responsible for treating incident and service request for customer equipment and Invoicing. 8 month contract with possibility of extension

Job Responsibility:

  • Responsible for providing user support and maintenance for agreed upon IT service levels
  • Identify production issues, respond to support calls from business units, and managing production incidents from inception to resolution
  • Continue to monitor applications and systems and escalate issues as required

Requirements:

  • Experience supporting client production issues
  • Solid customer service and communication skills
  • Undergraduate degree or technical diploma or equivalent
  • Must be fluent in communicate with French/ English speaking clients located outside Quebec on a regular basis
What we offer:

Global opportunities for professional growth and development

Additional Information:

Job Posted:
April 12, 2026

Expiration:
June 09, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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