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Humana Logo Humana · Office Administration

Bilingual Fulfillment Coordinator

United States, Miramar 39000.00 - 49400.00 USD / Year · Job Posted January 09, 2026
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Job Description

The Bilingual Fulfillment Coordinator contributes to administration of care management. Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Bilingual Fulfillment Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Job Responsibility

  • Contributes to administration of care management
  • Provides non-clinical support to the assessment and evaluation of members' needs and requirements to achieve and/or maintain optimal wellness state
  • Guides members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
  • Performs varied activities and moderately complex administrative/operational/customer support assignments
  • Performs computations

Requirements

  • Bilingual (English and Spanish)
  • 1-2 years of Microsoft Office technical experience with Word, Outlook, and Excel
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice to have

  • Associate's degree
  • Demonstrated excellent customer service and communication skills
  • Microsoft Access proficiency
  • Familiarity with care and well-being resources
  • Administrative support experience in a healthcare industry

What we offer

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance
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