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We are looking for an organized and personable Bilingual Front Desk Coordinator to join our team on a contract basis in Bethesda, Maryland. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and detail-oriented experience. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent communication and multitasking skills. Fluency in both English and Spanish is required.
Job Responsibility
Greet visitors and clients warmly, ensuring a positive and detail-oriented first impression
Manage a multi-line phone system, directing calls accurately and efficiently
Provide concierge-style assistance, addressing inquiries and offering relevant information
Handle inbound calls with care, responding to questions or directing them to appropriate personnel
Maintain an organized reception area, ensuring cleanliness and readiness for guests
Coordinate appointments and meetings, keeping schedules updated and organized
Support administrative tasks, such as data entry and document management
Collaborate with team members to ensure seamless communication and operations
Monitor and manage office supplies inventory, placing orders as needed
Assist with any additional front desk duties as assigned by management
Requirements
Proven experience in receptionist or front desk roles, ideally in a detail-oriented environment
Bilingual in English and Spanish required
Proficiency in managing multi-line phone systems and directing calls effectively
Strong interpersonal skills with the ability to communicate clearly and courteously
Ability to multitask and prioritize tasks in a dynamic work environment
Attention to detail and organizational skills to maintain a tidy and efficient workspace
Familiarity with basic administrative tasks, including scheduling and data entry
Proficiency in common office software and tools
A customer-service mindset, ensuring a welcoming and helpful approach to all interactions