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Randstad Logo Randstad · Customer Service

Bilingual French/English Customer Service Representative

Canada, Winnipeg · Job Posted April 28, 2026
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Job Description

Randstad Canada is partnering with one of the company in Winnipeg and their are looking for a talented and fully bilingual (French/English) Customer Service Representative. If you are a team player who excels at managing customer transactions while providing essential support to a dynamic sales force, we encourage you to apply. Do you have a passion for customer service? Do you enjoy problem-solving? Are you a team player? Don't miss out on this amazing opportunity, apply today!

Job Responsibility

  • Identify customers’ needs, clarify information, and provide solutions and/or alternatives
  • Fulfill the transactional needs of the customers while supporting company sales force
  • Maintain detailed and accurate customer records in our CRM, ensuring all notes are clear for team members who may only speak one of the two languages
  • Assist with administration and operations duties
  • Other duties as assigned

Requirements

  • Strong relationship building skills
  • Native or near-native proficiency in English and French (both written and verbal). You must be comfortable switching between languages mid-shift
  • Excellent communication skills both written and verbal
  • Organized with a strong attention to detail
  • Knowledge of Microsoft Office
  • 1–3 years in a customer-facing role (retail, call center, or hospitality)
  • Team player
  • Excellent active listening skills

What we offer

  • Chance to be a part of a great team
  • Work life-balance Monday to Friday
  • Opportunities to grow and develop new skills
  • Benefits package after 3 months
  • 2-3 weeks vacation
  • Onsite parking
  • Annual performance reviews and salary review
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