Bilingual French customer service representative Job at Randstad (Mississauga)

Technical Publications, Sales and Customer Service Analyst

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Access and Project)
Familiar with the usage of SAP, Salesforce and sales forecasting and subscription management systems/software
Technical or University diploma and experience as a sales representative
Bilingual (French and English)
Organized and manage time efficiently, while working toward aggressive deadlines
Excellent interpersonal, communication, and presentation skills
Team player
Work independently with little supervision and make sound decisions
Demonstrated ability to think both analytically and creatively
Innovative and have entrepreneurial skills

Job Responsibility

Develop, lead and implement strategic initiatives to drive sales and continuously hit and exceed objectives
Coordinate sales effort with team members and various stakeholders
Solicit our customers to offer business solution appropriate to their needs
Ensure account management and coordination of key customer accounts under existing contract
Provide account management and coordination of key customer accounts and contracts
Maintain client records and data integrity in the subscription management system in place
Develop methods and strategies for assessing large amounts of data cleansing and data integrity
Prepare daily, weekly, monthly, quarterly, and annual sales reviews
Provide customized reports and recommendations supporting ongoing business decisions or initiatives
Perform needs analysis of existing/potential customers

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Seasonal French Bilingual Tax Expert

Ready for a new seasonal opportunity with the #1 tax software company in Canada?...

Location

Canada

Salary:

24.50 - 33.50 CAD / Hour

Intuit

Expiration Date

Until further notice

Requirements

Minimum of 2+ years of paid professional tax preparation experience
Must provide CRA RepID (representative identifier) upon successful onboarding
Experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions
Passionate about helping clients navigate the complexities of taxation
Excellent customer service skills
Willing and available to work a flexible schedule with a minimum of 20 hours per week
Proficiency in both English and French
Tax Expertise - Demonstrates a fundamental understanding of tax laws and concepts
Effective Communication - Uses written and verbal communication skills to provide quality service
Complex Problem Solving - Demonstrates commitment to understanding customer problems

Job Responsibility

Help customers complete their taxes using Intuit TurboTax products
Provide tax guidance and review personal tax returns for customers completing their tax return on their own
Full service return preparation
Manage product/software inquiries
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer
Use state of the art video communication software to interact with customers
Document interactions to maintain accurate records

What we offer

Employee Assistance Program
Product discounts and free copy of TurboTax Live
Free equipment for virtual offices
Flexible scheduling options
Employee stock purchase plan
Paid time off
Eligible for a cash bonus, equity rewards and benefits

Parttime

Bilingual French Customer Service Representative

We are looking for a Bilingual (French/English) Customer Service Representative ...

Location

Canada , Mississauga

Salary:

26.00 - 28.00 CAD / Hour

Randstad

Expiration Date

April 07, 2026

Requirements

Bilingualism (French and English are a MUST)
Post Secondary Education is a MUST
Experience working in a customer service/client-facing role
Excellent written communication skills in both French and English
Tech-savvy! Proficient with working with, and learning new software
Strong analytical and problem-solving skills
Demonstrated ability to complete tasks under pressure with a high degree of accuracy
Able to work independently, with impeccable attention to detail - Supportive team player

Job Responsibility

Placing the orders into the system using ERP and ensuring the accuracy of the orders
Processing orders coming via phone, fax or email, including but not limited to the maintenance of orders and processing credit and debit notes
Resolving issues and concerns relating to order errors, delivery, and billing
Resolving customer inquiries over email, delivering excellent customer experience in both French and English
Liaising with cross-functional teams to resolve issues related to the quality of the product in a timely manner

What we offer

Amazing position with easy access to transit
Competitive salary
12 - month contract with possibility for permanent and growth!
Monday to Friday 8:00 - 5:30 pm, with great work-life balance
Working 37.5 hours a week
Chance to be a part of a great team
Opportunity to expand your professional network

Fulltime

French Bilingual Customer Service Representative

We are looking for a French Bilingual Customer Support Specialist II to deliver ...

Location

Honduras , Tegucigalpa or San Pedro Sula

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

2+ years of customer support experience, preferably in a BPO, SaaS, eCommerce, or tech-enabled environment
Fluent in French and English (written and spoken)
Proven ability to handle complex or escalated customer issues with professionalism and empathy
Strong written communication skills with attention to tone, clarity, and accuracy
Experience using CRM or ticketing tools (e.g., Zendesk, Salesforce, Freshdesk, or similar)
Previous experience in a healthcare or healthcare-related support environment (e.g., patient support, health insurance, medical devices, telehealth platforms)

Job Responsibility

Provide professional and timely customer support in French and English across assigned channels (email/chat/voice)
Resolve moderate to complex customer concerns, including account issues, billing questions, and product or service inquiries
Accurately document interactions, resolutions, and next steps in CRM and ticketing systems
Identify recurring issues and provide feedback to improve processes, knowledge bases, and customer experience
Adhere to SLA, QA, and compliance standards
Collaborate with internal teams (QA, Training, Ops) to ensure consistent service delivery
Act as a point of support for escalated or sensitive customer cases when needed

What we offer

Competitive base salary
Generous paid time off
Comprehensive benefits package including medical, dental, and vision options
Training and professional development opportunities

Fulltime

French Bilingual Customer Service Representative

We are looking for a French Bilingual Customer Support Specialist II to deliver ...

Location

South Africa , Cape Town

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

2+ years of customer support experience, preferably in a BPO, SaaS, eCommerce, or tech-enabled environment
Fluent in French and English (written and spoken)
Proven ability to handle complex or escalated customer issues with professionalism and empathy
Strong written communication skills with attention to tone, clarity, and accuracy
Experience using CRM or ticketing tools (e.g., Zendesk, Salesforce, Freshdesk, or similar)
Comfortable working independently in a remote setup
Previous experience in a healthcare or healthcare-related support environment (e.g., patient support, health insurance, medical devices, telehealth platforms)

Job Responsibility

Provide professional and timely customer support in French and English across assigned channels (email/chat/voice)
Resolve moderate to complex customer concerns, including account issues, billing questions, and product or service inquiries
Accurately document interactions, resolutions, and next steps in CRM and ticketing systems
Identify recurring issues and provide feedback to improve processes, knowledge bases, and customer experience
Adhere to SLA, QA, and compliance standards
Collaborate with internal teams (QA, Training, Ops) to ensure consistent service delivery
Act as a point of support for escalated or sensitive customer cases when needed

What we offer

Competitive base salary
Generous paid time off
Comprehensive benefits package including medical, dental, and vision options
Training and professional development opportunities

Fulltime

New

Bilingual Customer Service Representative

Do you have a passion for customer service? Do you enjoy problem-solving? Are yo...

Location

Canada , Brampton

Salary:

24.00 - 26.00 CAD / Hour

Randstad

Expiration Date

March 20, 2026

Requirements

Fluent in English and French (mandatory)
Minimum 2 years of experience in a call center environment OR a financial services company
Prior experience in financial customer service (preferred)
Exceptional problem-solving and communication skills
Experience with IVR systems an asset
Ability to work on multiple systems at one time
High attention to detail

Job Responsibility

Delivering top-tier customer service via phone
Responding to inbound customer inquiries
Conducting outbound calls for follow-up purposes
Assist customers with troubleshooting, promotions, and complaints
Guiding customers through the application process
Upholding company policies and standards

What we offer

Full-time hours
Rotating Weekends
Growing organization
Comprehensive training program
Supportive management team with an open-door policy
Collaborative and energetic team environment

Fulltime

Bilingual Customer Service Representative

Do you want to be a part of a diverse workforce? Are you bilingual in English an...

Location

Canada , Waterloo

Salary:

50900.00 - 55000.00 CAD / Year

Randstad

Expiration Date

March 09, 2026

Requirements

Must be Bilingual English and French
Previous Call Centre or Customer Service experience is required
Professional and ambitious personality
Strong computer skills
Proficient in MS Office

Job Responsibility

Handle customer inquiries via inbound calls and emails
Maintain accurate files through data entry
Problem solve and provide solutions to customers
Liaise with other departments and teams
Use empathy and listening skills to handle calls and emails

What we offer

Weekends and evenings off
Competitive salary with performance bonus
Benefits start on day 1 (no waiting period)
3 weeks vacation
Advancement and growth opportunities available

Fulltime

Customer Service Representative - Delivery

Are you bilingual with a passion for customer service? Get ready to take on a ne...

Location

Canada , Laval

Salary:

20.00 - 23.00 CAD / Hour

Randstad

Expiration Date

April 08, 2026

Requirements

Bilingualism (French and English), both spoken and written
Experience in customer service, ideally in a call center environment
Excellent sense of customer service and a dynamic personality
Ability to maintain a positive approach and an engaging tone of voice

Job Responsibility

Contact clients by phone to schedule and confirm their furniture deliveries
Proactively follow up on orders and deliveries to keep clients informed on the status of their items
Collaborate with the warehouse team and carriers to resolve issues and ensure client satisfaction
Perform administrative tasks related to delivery coordination and client file updates

What we offer

Stable work schedule from Monday to Friday, with the choice between two shifts (8 a.m. to 5 p.m. or 9 a.m. to 6 p.m.)
Job security thanks to an initial 3-month contract with the possibility of a permanent position, with weekly pay
Family-like and motivating work environment, despite the fast pace, where the atmosphere is dynamic and collaborative
Excellent accessibility by car and public transport, with on-site parking
Clear opportunities for career growth and development within the company

Fulltime

Bilingual French customer service representative

Randstad

Location:
Canada , Mississauga

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 24, 2026

Expiration:
April 09, 2026

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Bilingual French customer service representative

Randstad

Location:Canada , Mississauga

Category:Customer Service

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 24, 2026

Expiration:April 09, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Customer Service Representative - Delivery

Location:
Canada , Mississauga

Category:
Customer Service

Contract Type:
Not provided

Job Posted:
February 24, 2026

Expiration:
April 09, 2026