Bilingual French customer service representative Job at Randstad (Mississauga)

Technical Publications, Sales and Customer Service Analyst

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Access and Project)
Familiar with the usage of SAP, Salesforce and sales forecasting and subscription management systems/software
Technical or University diploma and experience as a sales representative
Bilingual (French and English)
Organized and manage time efficiently, while working toward aggressive deadlines
Excellent interpersonal, communication, and presentation skills
Team player
Work independently with little supervision and make sound decisions
Demonstrated ability to think both analytically and creatively
Innovative and have entrepreneurial skills

Job Responsibility

Develop, lead and implement strategic initiatives to drive sales and continuously hit and exceed objectives
Coordinate sales effort with team members and various stakeholders
Solicit our customers to offer business solution appropriate to their needs
Ensure account management and coordination of key customer accounts under existing contract
Provide account management and coordination of key customer accounts and contracts
Maintain client records and data integrity in the subscription management system in place
Develop methods and strategies for assessing large amounts of data cleansing and data integrity
Prepare daily, weekly, monthly, quarterly, and annual sales reviews
Provide customized reports and recommendations supporting ongoing business decisions or initiatives
Perform needs analysis of existing/potential customers

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Seasonal French Bilingual Tax Expert

Ready for a new seasonal opportunity with the #1 tax software company in Canada?...

Location

Canada

Salary:

24.50 - 33.50 CAD / Hour

Intuit

Expiration Date

Until further notice

Requirements

Minimum of 2+ years of paid professional tax preparation experience
Must provide CRA RepID (representative identifier) upon successful onboarding
Experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions
Passionate about helping clients navigate the complexities of taxation
Excellent customer service skills
Willing and available to work a flexible schedule with a minimum of 20 hours per week
Proficiency in both English and French
Tax Expertise - Demonstrates a fundamental understanding of tax laws and concepts
Effective Communication - Uses written and verbal communication skills to provide quality service
Complex Problem Solving - Demonstrates commitment to understanding customer problems

Job Responsibility

Help customers complete their taxes using Intuit TurboTax products
Provide tax guidance and review personal tax returns for customers completing their tax return on their own
Full service return preparation
Manage product/software inquiries
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer
Use state of the art video communication software to interact with customers
Document interactions to maintain accurate records

What we offer

Employee Assistance Program
Product discounts and free copy of TurboTax Live
Free equipment for virtual offices
Flexible scheduling options
Employee stock purchase plan
Paid time off
Eligible for a cash bonus, equity rewards and benefits

Parttime

New

Bilingual Customer Service Representative

Are you a detail-oriented professional with a passion for industrial automation?...

Location

Canada , Mississauga

Salary:

65000.00 - 75000.00 CAD / Year

Randstad

Expiration Date

April 25, 2026

Requirements

Fully bilingual in English and French (written and spoken)
Minimum 3–5 years of experience as a Bilingual Customer Service Representative or in a customer care role
Proven experience working within the industrial automation or manufacturing sectors is highly preferred
Recently demonstrated mastery of SAP and Salesforce platforms is a MUST
Availability to work full-time hours between 7:00 AM and 5:30 PM in Mississauga (shifts are flexible)

Job Responsibility

Process high-volume sales orders, quoting, and pricing requests within the SAP and Salesforce ecosystems to ensure top-tier customer care
Manage complex rebilling processes, credit notes, and account reconciliations to maintain high levels of customer satisfaction
Act as the primary point of contact for bilingual customer inquiries, providing expert customer service assistance in English and French
Maintain a high level of data integrity by accurately entering technical specifications and customer data at a speed of 50+ WPM
Execute repetitive customer service tasks with a high degree of focus and a "zero-error" mentality

What we offer

Hybrid work model: Enjoy the flexibility of working from home 2 days per week
Genuine growth opportunities within the company as the company grows and expands
Comprehensive benefits package and a supportive, collaborative team culture
Free parking on site

Fulltime