Bilingual French customer service representative, Randstad

Bilingual French customer service representative

Randstad

Location:
Canada, Mississauga

Category:
Customer Service

Contract Type:
Contract work

Salary:

26.00 - 28.00 CAD / Hour

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Job Description:

We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company located near 401 in Mississauga. Working as part of a team, the Bilingual Customer Service Representative will provide admin and order management support for the company’s French-speaking customers. This is a 12-month contract, paying $26-28hr. The Bilingual (French/English) Customer Service Representative position is a hybrid opportunity. We are looking for an individual in the Mississauga area with available to start asap.

Job Responsibility:

Placing the orders into the system using ERP and ensuring the accuracy of the orders
Processing orders coming via phone, fax or email, including but not limited to the maintenance of orders and processing credit and debit notes
Resolving issues and concerns relating to order errors, delivery, and billing
Resolving customer inquiries over email, delivering excellent customer experience in both French and English
Liaising with cross-functional teams to resolve issues related to the quality of the product in a timely manner

Requirements:

Bilingualism (French and English are a MUST)
Experience working in a customer service/client-facing role
Excellent written communication skills in both French and English
Tech-savvy! Proficient with working with, and learning new software
Strong analytical and problem-solving skills
Demonstrated ability to complete tasks under pressure with a high degree of accuracy
Able to work independently, with impeccable attention to detail - Supportive team player
Knowledge of SAP and JD Edwards systems is considered an asset

Nice to have:

Knowledge of SAP and JD Edwards systems

What we offer:

Amazing position with easy access to transit
Competitive salary
12 - month contract with possibility for permanent and growth!
Monday to Friday 8:00 - 5:30 pm, with great work-life balance
Working 37.5 hours a week
Chance to be a part of a great team
Opportunity to expand your professional network

Additional Information:

Job Posted:
May 29, 2025

Expiration:
July 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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