Bilingual French customer service representative Job at Randstad (Oakville)

Bilingual French customer service representative

Randstad

Location:
Canada , Oakville

Category:
Customer Service

Contract Type:
Employment contract

Salary:

26.00 CAD / Hour

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Job Description:

We are hiring Customer Service Representative for a well know pharmaceutical company in Oakville. This position involves working in a dynamic, fast-paced, high-energy inbound call center, and rewarding team environment focused on delivering a better customer experience. You will be responsible for ensuring each transaction is processed within customer specifications for company guidelines. The ideal candidate must be eager to learn, be respectful, honest & humble, and embrace challenges.

Job Responsibility:

Resolve critical business issues and solve situations related to orders, shipments, or other customer-related matters
Handle order placement, order status, and customer complaint issues
Deliver work that is well-executed, accurate, and attentive to detail
Use SAP and other Customer Service applications to access customer information, policies, and procedures
Interact with peers, supervisors, and managers to assist with orders and information
Provide outstanding customer service and ensure quick response times of under 24 hours

Requirements:

Fluent in French (reading, writing, and speaking)
1+ years of experience in a call center or customer service office environment
Experience with SAP is MUST
Strong attention to detail and problem-solving skills
Excellent communication skills (written and verbal)
Ability to multitask effectively

What we offer:

Great Oakville location
6 month contract with the possibility to become permanent
Equipment provided
Training provided (first 10 days 8:30am-5pm)
Weekly pay
Hybrid work schedule (Monday's, Thursday's and Friday's Work from Home - Tuesday's and Wednesday's in office)

Additional Information:

Job Posted:
March 26, 2026

Expiration:
May 23, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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