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Bilingual French Customer Service Representative

https://www.randstad.com Logo

Randstad

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Location:
Canada , Mississauga

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

26.00 - 28.00 CAD / Hour
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Job Description:

We are looking for a Bilingual (French/English) Customer Service Representative for a leading healthcare supply company located near 401 in Mississauga. Working as part of a team, the Bilingual Customer Service Representative will provide admin and order management support for the company’s French-speaking customers. This is a 12-month contract, paying $26-28hr. The Bilingual (French/English) Customer Service Representative position is a hybrid opportunity. We are looking for an individual in the Mississauga area with available to start asap.

Job Responsibility:

  • Placing the orders into the system using ERP and ensuring the accuracy of the orders
  • Processing orders coming via phone, fax or email, including but not limited to the maintenance of orders and processing credit and debit notes
  • Resolving issues and concerns relating to order errors, delivery, and billing
  • Resolving customer inquiries over email, delivering excellent customer experience in both French and English
  • Liaising with cross-functional teams to resolve issues related to the quality of the product in a timely manner

Requirements:

  • Bilingualism (French and English are a MUST)
  • Post Secondary Education is a MUST
  • Experience working in a customer service/client-facing role
  • Excellent written communication skills in both French and English
  • Tech-savvy! Proficient with working with, and learning new software
  • Strong analytical and problem-solving skills
  • Demonstrated ability to complete tasks under pressure with a high degree of accuracy
  • Able to work independently, with impeccable attention to detail - Supportive team player

Nice to have:

Knowledge of SAP systems is considered an asset

What we offer:
  • Amazing position with easy access to transit
  • Competitive salary
  • 12 - month contract with possibility for permanent and growth!
  • Monday to Friday 8:00 - 5:30 pm, with great work-life balance
  • Working 37.5 hours a week
  • Chance to be a part of a great team
  • Opportunity to expand your professional network

Additional Information:

Job Posted:
February 14, 2026

Expiration:
April 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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