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Bilingual French Client Service Consultant

https://www.randstad.com Logo

Randstad

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Location:
Canada , Mississauga

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

20.00 CAD / Hour
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Job Description:

Are you a polished bilingual French customer service professional looking for customer service experience to help you move further in your career? Are you passionate about helping people by resolving inquiries and troubleshooting? Are you someone who prides themselves on their ability to multitask? Do you have a home office space with strong WIFI? ... If yes, then we have a very exciting opportunity for you! We are looking for a personable Bilingual French Client Service Consultant to work on a contract basis for our client, a well-known Educational and Regulatory Government Association for Ontario located in the heart of Mississauga.

Job Responsibility:

  • Handling high volume inbound registration and other inquiries from Members of the association, at times handling tough conversations
  • Managing certifications, member inquiries over the phone (most of the time), and occasionally over email, in regards to a variety of matters, including payments for membership, etc
  • Maintaining/logging member information on the system in an efficient and timely manner
  • Ability to multitask between calls and system handling
  • Working collaboratively with stakeholders, partners, and colleagues in other departments to ensure seamless interaction with members and clients

Requirements:

  • Must be fluent in French and English
  • Excellent oral and written communication skills
  • Ability to work in a dynamic, fast-paced environment
  • 1+ year of call centre experience, 60+ calls per day
  • Strong typing/keyboarding abilities
  • Have access to a reliable WI-FI connection
  • Must have a private, designated home office space
  • Ability to attend frequent in office days with the team in Mississauga
What we offer:
  • Hybrid work opportunity - mostly remote
  • Onsite hands-on team training for 3 days in Mississauga
  • $20/hourly, paid weekly
  • Equipment provided
  • Great work-life balance, shifts between 7 am - 7 pm Monday to Friday
  • No nights or weekends
  • Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees
  • Opportunity for contract extension or permanency

Additional Information:

Job Posted:
December 26, 2025

Expiration:
February 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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