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Bilingual Disability Case Manager

https://www.randstad.com Logo

Randstad

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Location:
Canada, Montreal

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

68000.00 - 73000.00 USD / Year

Job Description:

Our client, a leader in health benefits across Canada, is seeking a Bilingual Disability Case Manager to support employees and employers in managing disability claims. This position requires strong analytical skills and expertise in disability case management.

Job Responsibility:

  • Assess eligibility for short-term and long-term disability benefits
  • Analyze and evaluate medical and non-medical documentation to determine functional capabilities, restrictions, and limitations
  • Implement strategic interventions to facilitate a timely return to work
  • Conduct telephone interviews to gain a complete understanding of absences and necessary support measures
  • Guide clients through the absence and return-to-work processes, building strong relationships with both employers and employees
  • Collaborate with internal and external stakeholders to ensure claim resolution

Requirements:

  • Bilingual in English and French (spoken and written) – Required to assist clients across Canada
  • Minimum 2 years of experience in disability case management, disability insurance, or a related field
  • Strong analytical skills with the ability to assess complex claims and contracts
  • Proactive problem solver with strong attention to detail
  • Excellent communication skills with a compassionate, client-centered approach
  • Resilient and capable of managing challenging and sensitive situations
  • Comfortable working with multiple platforms and digital systems
  • Thrives in a fast-paced, team-oriented environment
What we offer:
  • Extensive Paid Training (17 Weeks) - Hybrid Format
  • Comprehensive Benefits from Day 1
  • Pension Plan & Share Purchase Options
  • 3 Weeks Vacation in First Year
  • Career Growth Opportunities
  • Supportive Leadership Focused on Your Success
  • A Role Where You Truly Make an Impact!

Additional Information:

Job Posted:
April 26, 2025

Expiration:
June 05, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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