CrawlJobs Logo

Bilingual Disability Case Manager

Canada, Montreal Employment contract 70000.00 - 85000.00 CAD / Year · Job Posted July 06, 2026
Apply Position
Job Link Share

Job Description

We are looking for a Bilingual Disability Case Manager in Montreal, QC. In this dynamic and results-oriented environment, you will take action by delivering client-centered disability solutions in the insurance industry. As a Disability Case Manager, you will play a key role within the client service team, proactively overseeing assigned disability claims disability claims (STD, LTD and Life Waiver). This involves assessing medical information and job responsibilities, creating effective case management strategies, and developing return-to-work plans to support individuals during their disability period.

Job Responsibility

  • Manage a portfolio of disability claims, ensuring timely and accurate case handling
  • Evaluate medical documentation to determine claim eligibility and next steps
  • Provide compassionate support to employees dealing with challenging and traumatic experiences
  • Communicate effectively with claimants, healthcare providers, and internal teams
  • Ensure compliance with company policies and regulatory requirements
  • Maintain confidentiality while handling sensitive information related to disability status and claims

Requirements

  • 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims
  • Strong listening and communication skills in English and French FLUENT
  • Ability to work in a fast-paced, high volume environment with attention to detail
  • Works well under pressure and handle sensitive/confidential cases
  • Managing complex situations with professionalism and care
  • Bilingual (English & French) required
  • Organizational skills
  • Tech savvy
  • Reliability Status security clearance Protected B
  • Have status to work in Canada at the time of application
  • Successfully complete the enhanced government screening process
  • Pass a criminal background check
  • Pass a credit check
  • Pass a reliability clearance check, which requires applicants to have maintained 5 continuous years of residency in Canada at the time of application

What we offer

  • Hybrid workstyle that includes some rotational in-office & work-from-home capabilities
  • An extensive and renowned online training program to provide you all the necessary tools to be successful in this position
  • Career opportunity advancement
  • Competitive salary and annual bonus program
  • $2000 education reimbursement per year
  • Flexible benefits and employee discount program
  • Paid vacation, personal day, and employee volunteer day allotment
  • Competitive pension plan and life insurance plans
  • Advantageous share ownership program
  • Centrally located offices with easy access to public transportation

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Bilingual Disability Case Manager

8 matching positions

New

Hybrid Bilingual Disability Case Manager

In this dynamic and results-oriented environment, you will take action by delive...
Location
Location
Canada , Ottawa
Salary
Salary:
70000.00 - 85000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
August 24, 2026
Flip Icon
Requirements
Requirements
  • 2+ years Experience in health, wellness, disability claims, life/health insurance, injury claims
  • Strong listening and communication skills in English and French FLUENT
  • Ability to work in a fast-paced, high volume environment with attention to detail
  • Works well under pressure and handle sensitive/confidential cases
  • Managing complex situations with professionalism and care
  • Bilingual (English & French) required
  • Organizational skills
  • Tech savvy
  • Have status to work in Canada at the time of application
  • Successfully complete the enhanced government screening process
Job Responsibility
Job Responsibility
  • Manage a portfolio of disability claims, ensuring timely and accurate case handling
  • Evaluate medical documentation to determine claim eligibility and next steps
  • Provide compassionate support to employees dealing with challenging and traumatic experiences
  • Communicate effectively with claimants, healthcare providers, and internal teams
  • Ensure compliance with company policies and regulatory requirements
  • Maintain confidentiality while handling sensitive information related to disability status and claims
What we offer
What we offer
  • Hybrid workstyle that includes some rotational in-office & work-from-home capabilities
  • An extensive and renowned online training program to provide you all the necessary tools to be successful in this position
  • Career opportunity advancement
  • Competitive salary and annual bonus program
  • $2000 education reimbursement per year
  • Flexible benefits and employee discount program
  • Paid vacation, personal day, and employee volunteer day allotment
  • Competitive pension plan and life insurance plans
  • Advantageous share ownership program
  • Centrally located offices with easy access to public transportation
  • Fulltime
Read More
Arrow Right

Family Support Case Manager

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated...
Location
Location
United States , Northampton
Salary
Salary:
19.93 - 21.53 USD / Hour
servicenet.org Logo
ServiceNet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma / GED required
  • Bilingual in Spanish preferred
  • Broad knowledge of a discipline involving the use of a broad theoretical knowledge equal to a complete 2-year college education
  • Over 1-year direct experience working with families or individuals with disabilities
  • Broad knowledge of disability support services
  • May be required to complete First Aid, CPR, OSHA, and/or Safety Care training based on program needs
  • Valid driver’s license and reliable transportation/vehicle required
Job Responsibility
Job Responsibility
  • Providing individualized support to families
  • Support families to navigate resources and services available to them
  • Makes visits to families' homes
  • develop support plans/goals when needed
  • maintain contact and ongoing support as needed
  • Connect families with other families for support
  • Promote community integration
  • Help maintain and expand an extensive community-based network of support & informational resources
  • Develop center-based and community-based activities, groups, training and events to support people with intellectual disabilities and/or autism across the lifespan and their families
  • Provide a welcoming, inclusive environment
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Paid Vacation Leave
  • Sick Leave
  • Holidays
  • Fulltime
Read More
Arrow Right

Evenings Commercial Janitorial Supervisor

This is a newly created position is for 30-35 hours per week from 3pm till 9pm a...
Location
Location
United States , Spartanburg
Salary
Salary:
19.00 - 21.00 USD / Hour
servicemasterbyprince.com Logo
ServiceMaster by Prince
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Training cleaners on ServiceMaster's standards products, processes, and procedures to the individual account
  • Oversees team performance and ensures all assignments are completed in accordance with the set task schedule
  • Perform inspections and give constructive performance feedback to team members
  • Assign shifts and make necessary adjustments in case of call-in sick or no-shows
  • Respond to customer inquiries and complaints in a timely, professional manner
  • Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable, and on time
  • Use proper PPE and safety equipment as required
  • Open and lock facilities, enable and disable security system as required
  • Minimum 1-2 years experience in cleaning is preferred
  • We will provide on-the-job training to those with a strong work ethic and willingness to learn
Job Responsibility
Job Responsibility
  • Training cleaners on ServiceMaster's standards products, processes, and procedures to the individual account
  • Oversees team performance and ensures all assignments are completed in accordance with the set task schedule
  • Perform inspections and give constructive performance feedback to team members
  • Assign shifts and make necessary adjustments in case of call-in sick or no-shows
  • Respond to customer inquiries and complaints in a timely, professional manner
  • Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable, and on time
  • Use proper PPE and safety equipment as required
  • Open and lock facilities, enable and disable security system as required
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Training & development
  • Competitive Pay
  • Flexible Schedules
  • Career Path Opportunities
  • Paid Training
  • Parttime
Read More
Arrow Right

Senior Underwriter

We are seeking a talented Senior Underwriter to join a reputable insurance organ...
Location
Location
Canada , London
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
August 06, 2026
Flip Icon
Requirements
Requirements
  • 5–10 years of experience in underwriting (senior level)
  • Experience in life, critical illness, and disability insurance underwriting
  • Strong knowledge of underwriting principles, risk assessment, and decision-making
  • Experience in high-volume, SLA-driven environments
  • Focus on quality, consistency, and compliance
  • Strong collaboration and communication skills
  • Experience with process improvement and operational efficiency (asset)
  • Bilingualism (English/French) is an asset
  • Familiarity with underwriting tools/manuals (e.g., RGA GUM) is an asset
Job Responsibility
Job Responsibility
  • Assess and process underwriting cases for life, critical illness, and disability insurance
  • Improve turnaround times and contribute to performance objectives (targeting a 5–7 day reduction)
  • Ensure quality, consistency, and compliance in underwriting decisions
  • Collaborate with managers and internal teams on day-to-day operational follow-up
  • Participate in continuous improvement of underwriting processes and tools
  • Support effective management of case volumes and adherence to performance indicators (SLAs)
  • Apply and share best practices in underwriting and risk assessment
  • Support knowledge transfer and training within the team
  • Use underwriting tools and reference materials (e.g., RGA GUM manual, if applicable)
What we offer
What we offer
  • Work for a reputable and well-established insurance organization
  • Join a collaborative, dynamic, and supportive team
  • Full-time position offering stability and continuity
  • Hybrid or fully remote work arrangement
  • Competitive compensation aligned with market standards and based on years of experience
  • 12 month contract
  • Fulltime
Read More
Arrow Right

Bilingual Claims Examiner

Position: Claims Examiner – Full-time, contract up to 12 months, with possibilit...
Location
Location
Canada , Winnipeg
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 28, 2026
Flip Icon
Requirements
Requirements
  • Minimum of one year of experience in a customer service environment
  • Excellent oral and written communication skills in both French and English (considered a strong asset)
  • Ability to understand complex instructions and basic contractual language
  • Basic knowledge of medical terminology
  • Excellent typing and data entry skills
  • proficiency in Microsoft Office programs
  • Demonstrated excellence in telephone etiquette and customer service
  • Strong organizational and time management skills, with the ability to manage multiple priorities effectively
  • Experience working in the disability insurance field is considered an asset
Job Responsibility
Job Responsibility
  • Review the system, claim documents, and contracts to confirm if eligibility requirements are met
  • Responsible for follow-up calls to plan sponsors and plan members within 24 hours of receiving initial claim information
  • Communicate via telephone or email with plan sponsors or members to verify any inconsistencies or missing/inaccurate information
  • Draft denial letters intended for plan sponsors and affected members
  • Assess and manage claims with a predetermined limited duration (known as "Quick Pay" claims)
  • Escalate files: If a claim does not meet "Quick Pay" eligibility criteria, transfer the file to the Disability Case Manager (DCM) for assessment and management, and to DCAs (Disability Claims Assistants) for benefit calculations
  • File and organize documents accordingly
What we offer
What we offer
  • Career advancement opportunities
  • Potential for a permanent position
  • Fulltime
Read More
Arrow Right

Property Administrator

We are looking for a Property Administrator to support a non-profit housing prog...
Location
Location
United States , Chicago
Salary
Salary:
19.00 - 23.00 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience in housing, property management, occupancy administration, or a related environment is preferred.
  • Strong customer service skills with the ability to handle sensitive situations calmly and effectively.
  • Proficiency in typing and data entry, with working knowledge of Microsoft Excel and Word.
  • Ability to prepare, review, and organize lease files and other housing-related documentation.
  • Experience supporting diverse populations, including individuals with mental health or physical disability needs, is highly valued.
  • Bachelor’s degree preferred, ideally in Human Services, Business, or a related field.
  • Certified Occupancy Specialist or similar housing certification is a plus.
  • Spanish language skills, including verbal communication and translation support, are preferred.
Job Responsibility
Job Responsibility
  • Address complex resident occupancy concerns and work through escalated housing issues with professionalism and urgency.
  • Support efforts to preserve stable housing by coordinating solutions that help prevent avoidable evictions.
  • Maintain accurate resident, lease, and subsidy records while ensuring documents are complete and properly organized.
  • Communicate with residents, staff, and outside partners to gather information, explain processes, and resolve service-related questions.
  • Provide administrative support related to property operations, including data entry, document compilation, and case follow-up.
  • Assist with occupancy-related reviews and help monitor compliance with housing program requirements.
  • Use office software and internal systems to track activity, prepare records, and manage daily administrative work.
  • Offer bilingual communication support in Spanish when assisting residents and translating housing-related information as needed.
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Care Coordinator - Youth CCS

La Causa Inc. Social Services is dedicated to empowering youth and young adults ...
Location
Location
United States , Milwaukee
Salary
Salary:
40809.60 - 47382.40 USD / Year
lacausa.org Logo
La Causa, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Social Work or related field (Required)
  • Master's degree in Social Work or related field (Preferred)
  • At least one (1) year of experience working with youth with mental health and/or developmental disabilities
  • Experience in care coordination, case management, or community-based services preferred
  • Strong cultural competency and interpersonal skills
  • Bilingual (Spanish and English), spoken and written (Highly Desirable)
  • Excellent verbal, written, and documentation skills
  • Strong organizational and time management abilities
  • Proficiency with Microsoft Office Suite
  • Must successfully complete and pass all background checks, including an annual influenza vaccination
Job Responsibility
Job Responsibility
  • Facilitate the development and ongoing review of individualized, strength-based service plans with youth and families
  • Connect individuals to mental health, developmental disability, medical, and community-based supports
  • Track outcomes, adjust plans as needed, and ensure services remain effective and goal-oriented
  • Support youth and families in navigating systems and accessing appropriate services and resources
  • Work closely with therapists, peer specialists, service providers, and families to ensure coordinated care
  • Assist in developing proactive strategies to manage and respond to crises
  • Maintain accurate, timely documentation in accordance with agency, state, and program requirements
  • Foster trusting, respectful relationships with youth, families, and team members
  • Fulfill all responsibilities as a mandated reporter
  • Participate in supervision, training, and team meetings
What we offer
What we offer
  • Comprehensive benefits
  • Paid leave
  • Day off for your birthday
  • Opportunities for professional development and career advancement
  • Fulltime
Read More
Arrow Right

Commercial Cleaning Supervisor

We are seeking a supervisor who thrives in a fast-paced environment.This positio...
Location
Location
United States , St. Louis
Salary
Salary:
19.00 USD / Hour
servicemasterbyprince.com Logo
ServiceMaster by Prince
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience coaching & supervising multiple positions/employees
  • Cleaning is required as we are a janitorial service
  • Valid Driver's License
  • Background Check required
  • Must have supervisor experience and commercial cleaning experience
  • Must be able to communicate in English
  • Bilingual is a plus
  • Strong verbal/written communication & average math skills a must
  • Must be able to write reports and manage budgets
  • Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward
Job Responsibility
Job Responsibility
  • Facilitate communication between quality assurance, clients & custodians to insure all needs are being met
  • Perform quality assurance inspections and correct deficiencies
  • Train staff
  • Organizing employee shifts, training and motivating team members
  • Ensuring all staff stays on task and complete all assignments to standards
  • Training cleaners on standards, products, processes and procedures
  • Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
  • Train cleaners on task schedules specific to individual accounts
  • Perform inspections and give constructive performance feedback to staff members
  • Assign shifts and make necessary adjustment in case of call off or no shows
What we offer
What we offer
  • Paid Training
  • Competitive Pay
  • Flexible Schedules
  • Career Path Opportunities
  • Positive Atmosphere
  • Paid Time-Off
  • No Weekends & Holidays
  • Fulltime
Read More
Arrow Right