Bilingual Customer Support Specialist Job at Office Angels (Reading)

Bilingual technical customer success specialist

Location

Japan , Tokyo

Salary:

4000000.00 - 5000000.00 JPY / Year

Randstad

Expiration Date

November 30, 2027

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field
2+ years of experience in product or project management within the tech industry
Experience managing client support activities (onboarding, inquiry handling, troubleshooting)
Proven ability to learn and understand detailed technical specifications
Strong product and customer-oriented mindset
Excellent communication and interpersonal skills
Proficiency in Japanese (fluent level) and English (business level)

What we offer

Visa Sponsor
Free Meals
食堂

Customer Support Specialist

Emerging services company seeks a Customer Support Specialist with client facing...

Location

United States , Upper Chichester, PA

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Proficient in Microsoft Office Suite
SAP experience a big plus but not required
Salesforce or other CRM experience preferred
Excellent communication & interpersonal skills
Bilingual in Spanish a plus

Job Responsibility

Fulfill customer inquiries
Account Management
Troubleshoot software/hardware issues
Build strong customer relationships
Review and analyze customer feedback
Execute remote desktop sessions for troubleshooting
Maintain customer accounts
Document hardware issues
Troubleshoot data performance inquiries
Complete the RMA process

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Customer service and technical support specialist

Would you like to work for an eco-friendly company in the plumbing industry? Are...

Location

Canada , Montreal

Salary:

20.00 CAD / Hour

Randstad

Expiration Date

February 12, 2026

Requirements

Proficiency in both written and spoken English and French
Prior customer service experience in a call center setting
Ability to thrive under pressure
Demonstrated dynamism and initiative
Ease with computer usage
including the ability to work on multiple platforms

Job Responsibility

Conducting remote troubleshooting for end consumers and companies, addressing technical issues, installation inquiries, and providing product advice on various plumbing products
Managing incoming calls and emails, as well as fulfilling customer parts requests
Ensuring top-notch customer service and devising solutions for customer issues
Responding to inquiries regarding the status of order shipments and delivery
Solving customer problems through targeted questioning
Upholding quality assurance standards and meeting established service levels

What we offer

Working from home
Equipment provided
Being part of a dynamic team
Fun activities to increase team cohesion
Quick hiring process
Bonus program based on the quality of calls, emails as well as presenteeism and punctuality
Benefits program upon permanent hiring
Occasional in-office meetings once every one to two months for team collaboration (candidates must be based in Montreal)

Fulltime

Sales Support Specialist

As a Velocity Sales, you will be in direct contact with customers and prospects ...

Location

France , Paris

Salary:

Not provided

Yousign

Expiration Date

Until further notice

Requirements

Previous experience as a Sales Development or Inside sales representative, ideally in SaaS
Fluent in French and English (professional level in English)
Highly collaborative and organized, with strong prioritization skills
Available to work from our Paris office at least 4 days a week

Job Responsibility

Guide and assist prospects and customers in using Yousign’s SaaS application
Ensure timely and high-quality responses in line with our Service Level Agreements (SLAs)
Resolve low-complexity issues efficiently while identifying opportunities to scale solutions
Engage with prospects and existing customers to qualify their needs and develop small-scale commercial opportunities
Close deals autonomously, contributing directly to monthly revenue targets
Monitor and support customer usage to reduce churn and promote adoption
Identify upsell and cross-sell opportunities based on customer needs and usage patterns
Proactively flag accounts with expansion potential and collaborate with Sales or Success teams for handover
Build strong relationships with customers and ensure a smooth and positive customer journey
Support and coordinate renewals for small accounts, ensuring continuity and satisfaction

What we offer

Reduction of working time (RTT)
Stock purchase plan / Stock options
Professional development plan
Mental health benefits
Paid volunteer time

Fulltime

Customer Success Specialist

The Customer Success Specialist is primarily responsible for aftermarket sales a...

Location

United States , Columbus

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

High school diploma and 2-5 or more years of customer service experience
Ability to work with a variety of software and database systems to manager orders, pipelines and other company processes
Ability to interpret documented rules, past practices, or instruction on a semi-independent level

Job Responsibility

Supporting aftermarket order tracking, price quoting, and scheduling
Maintaining customer information in the appropriate Customer Relationship Management (CRM) systems and processes
Managing timelines and tasks to ensure schedules are met
Selling products and services
Communicating with customers to provide updates, field questions and respond to other requests
Responding to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Conferring with customers by telephone to provide information about products or services, take or enter orders, or obtain details of complaints
Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Providing Accounts Receivable follow up on past due accounts including collections calls, tracking / recording collections data and information from customers

What we offer

competitive salary/ benefits
The opportunity to develop your career
A great flexible working culture with company values and behaviours that help shape your development and lead to success for you and the Company
An international environment with opportunities to collaborate with colleagues in different countries around the globe

Bilingual Outbound Enrollment Specialist

As an Outbound Enrollment Representative, you will be responsible for making out...

Location

United States

Salary:

45000.00 - 55000.00 USD / Year

Pomelo Care

Expiration Date

Until further notice

Requirements

Ability to work Monday-Friday, 8:30am - 5:00pm CT
Fluent in Spanish and English
Strong, empathetic communication skills
Motivated by goals, metrics, and monthly bonus program
Passionate about changing the current landscape of healthcare
Strong organizational and time-management skills
Ability to work independently and as part of a team
Willing to work occasional overtime hours
Are internet-connected, able to work remotely

Job Responsibility

Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources
Achieve member enrollment goals as driven by company KPIs
Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs
Document all interactions and maintain timely, accurate records of patient outreach activities
Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services
Work with families to schedule appointments and follow-up care as needed
Participate in training and development opportunities to stay current on healthcare trends and regulations
Manage inbound calls from potential patients

What we offer

Competitive healthcare benefits
Generous vacation policy
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)
Uncapped performance bonus paid out monthly

Fulltime

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team i...

Location

United States , Vacaville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
a minimum of 2 years of experience in a call center or customer support role
proficiency with CRM systems and other relevant computer programs
strong customer focus with an ability to adapt to diverse personality types
excellent multitasking, prioritization, and time management skills
a team-oriented mindset with a strong sense of responsibility and dependability
positive and detail-oriented attitude in all interactions
bilingual proficiency in Spanish is an advantage

Job Responsibility

Handle a high volume of inbound and outbound calls efficiently, ensuring customer satisfaction
schedule appointments for the sales team while maintaining accurate records in the company’s CRM system
respond promptly to customer inquiries via phone and online communication channels
adhere to communication guidelines and scripts to address a variety of customer concerns
identify customer needs, provide accurate information, and offer appropriate solutions
monitor and track all customer interactions within the designated company systems
assist in hiring and training new team members as required
meet and exceed individual and team performance metrics, including qualitative and quantitative targets

What we offer

Medical, vision, dental, and life and disability insurance
eligibility to enroll in company 401(k) plan
access to free online training

Fulltime

Bilingual Safety Specialist

Kalos Services is in search of a dynamic and experienced Bilingual (Spanish/Engl...

Location

United States

Salary:

28.00 - 32.00 USD / Hour

Kalos Services

Expiration Date

Until further notice

Requirements

Strong knowledge of OSHA regulations and requirements, particularly in the construction industry
Proven experience implementing safety programs and policies
Excellent interpersonal and communication skills to effectively engage with and influence employees at all levels
Strong observation and analytical skills to identify potential hazards and develop effective control measures and the recognition of exposure
Ability to work in a fast-paced environment with multiple trades and prioritize tasks effectively
Strong leadership skills with the ability to build and motivate a collaborative, safety-focused team
OSHA 30 Construction is a requirement
Excellent driving record
Bi-lingual Spanish/English candidates encouraged to apply
Must be comfortable speaking publicly to groups of employees

Job Responsibility

Conduct regular inspections and audits to identify potential safety hazards and exposures on multiple construction sites
Execute policies and procedures to mitigate risks and ensure compliance with OSHA requirements and those of our customers
Provide guidance and support to superintendents, project managers, and trades to ensure a safe work environment
Conduct thorough investigations of incidents and accidents, identify root causes, and implement corrective actions to prevent recurrence
Conduct safety training sessions and toolbox talks to educate workers and site leaders on safety practices and promote a culture that values safety throughout sites
Collaborate with project managers, superintendents, contractors, and subcontractors to ensure safety requirements are met and maintained in accordance with OSHA and our customers’ requirements
Stay updated with industry trends, regulations, and best practices in construction safety, and incorporate them into our culture
Foster open communication channels to encourage reporting of safety concerns and near misses
Lead safety committee meetings and actively engage with employees to address their safety concerns and suggestions

What we offer

Company vehicle provided
Per diem offered for overnight stays
Company vehicle furnished for travel

Fulltime

Bilingual Customer Support Specialist

Office Angels

Location:
United Kingdom , Reading

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 08, 2025

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Job Description:

Job Responsibility:

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Job Posted:
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