Bilingual Customer Support Rep for Valuations

As a Bilingual Customer Support Rep for Valuations, you will be responsible for the day-to-day processing of files and requests for Valuation Solutions as well as inbound and outbound calls from clients. The ideal candidate will be outgoing, able to multi-task and work well in a busy team environment. You will be joining the LLC Team as a Valuation Solutions Customer Service Representative and will provide support to lenders and appraisers to ensure SLA’s are met. You will be responsible for inbound and outbound calls. You will the first point of contact for your customers, and you will be required to provide an exceptional experience on every call. It is crucial in this role that you are professional and friendly along with having attention to detail and the ability to think outside of the box. In your role as a Customer Service Representative, you will be an expert on the process and requirements in order to ensure the transaction closes smoothly and on time.