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Bilingual Customer Support Coordinator

United States, Silver Spring · Job Posted March 05, 2026
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Job Description

We are seeking a Bilingual Customer Support Coordinator to join our team. The ideal candidate excels in both English and Spanish, demonstrates high attention to detail, and is committed to providing an outstanding customer experience.

Job Responsibility

  • Schedule consultations and installation appointments
  • Handle inbound/outbound customer calls
  • Provide bilingual support to installation teams
  • Update CRM notes and manage customer files
  • Resolve customer issues professionally

Requirements

  • Fluent in English and Spanish
  • Customer service experience preferred
  • Comfortable working in fast‑paced environments
  • Basic CRM knowledge
  • Strong communication and follow‑through skills

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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