Bilingual Customer Support Coordinator Job at Robert Half (Gaithersburg)

Bilingual Care Coordinator Associate

CareGivers America - SEPA, a Modivcare Personal Care Service, is looking for a B...

Location

United States , Jenkintown

Salary:

17.00 - 20.00 USD / Hour

CareGivers America

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
1+ years of customer service experience required
1+ years of home healthcare experience preferred
Bilingual in English & Spanish required

Job Responsibility

Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers
Collaborate with internal teams to determine patient eligibility and initiate the intake process
Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination
Address inquiries, concerns, and provide guidance on accessing services and resources
Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences
Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs
Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals
Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication
Provide compassionate and empathetic support to patients and their families throughout the care coordination process

What we offer

Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
10 Paid Holidays
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance

Fulltime

Welcome Coordinator

The purpose of the Welcome Coordinator at Oak Street Health is to create an incl...

Location

United States , Chicago

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

February 27, 2026

Requirements

Strong computer skills required and basic knowledge of Google Suite
Professional phone etiquette
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Experience in customer service setting strongly preferred
Some college preferred
A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
High level of integrity

Job Responsibility

Welcoming patients and guests
Conducting visit check-in and assisting patients with required forms
Collecting co-pays
Updating patient information and making changes in electronic medical record platform
Scheduling/rescheduling appointments within electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the Welcome and Community Room areas
May be required to float to other centers in the region on an infrequent basis

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Welcome Coordinator

The purpose of the Welcome Coordinator at Oak Street Health is to create an incl...

Location

United States , Chicago

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

April 21, 2026

Requirements

Strong computer skills required and basic knowledge of Google Suite
Professional phone etiquette
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Experience in customer service setting strongly preferred
Some college preferred
A flexible and positive attitude
A welcoming and nurturing attitude toward our patient population of older adults
High level of integrity

Job Responsibility

Welcoming patients and guests
Conducting visit check-in and assisting patients with required forms
Collecting co-pays
Updating patient information and making changes in electronic medical record platform
Scheduling/rescheduling appointments within electronic medical records platform
Managing phone lines by answering, taking messages, and conducting outbound calls as instructed
Managing faxes in the electronic fax platform
Maintaining the cleanliness of the Welcome and Community Room areas
May be required to float to other centers in the region on an infrequent basis

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Order entry administrative coordinator

The order entry and administrative coordinator is responsible for servicing the ...

Location

Canada , Baie-d'Urfé

Salary:

40000.00 - 50000.00 CAD / Year

Randstad

Expiration Date

February 15, 2026

Requirements

Experience in a similar position or Business Administration
Sales quotes and upselling
Proven customer service skills
Ability to work in a dynamic environment
Great attention to detail and organizational skills
Bilingual (French and English)
Computer proficiency and knowledge of Microsoft Office

Job Responsibility

Enter and process orders and defective claims/returns
Relationship building with customers, represent the company in a professional and courteous manner
Find appropriate solutions for our customers
Liaise directly with Sales Managers/Representatives providing information and support
Have extensive product knowledge through training
Work with all personnel and outside contacts to satisfy clients’ needs and achieve company goals
Inform customers of upcoming promotions, product launches
Assist in completing sales projects including proposals and marketing
Upsell whenever possible
Review back orders and proactively propose alternative solutions to customers

What we offer

Stimulating work environment
Flexible schedule
Hybrid work (home 2 days a week / office 3 days a week)
Employer's contribution to employee's RRSP plan
Generous vacation 3 weeks vacation and personal days policy
Closed 1 week at Christmas
Performance bonuses
10-15 minute walk to the REM (the future Morgan station)

Fulltime

!

Service coordinator

Our client in Dorval is currently looking for a service coordinator. This person...

Location

Canada , Dorval

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 15, 2026

Requirements

2-4 years experience in an office setting
Proven self-starter and team player
Knowledge of the sanitation, food service, construction or general safety industries is considered an asset
Experience in administration
Knowledge of retail sales and strong customer service skills
Ability to multi-task, prioritize and manage time effectively
Ability to remain professional and courteous with customers at all times
Excellent verbal and written communication skills (English and French)
Excellent attention to detail
Post-secondary education preferred

Job Responsibility

Demonstrate a willingness to take the time to learn about the products and services and services offered, and a desire to take advantage of the training opportunities offered by the company
Demonstrate product knowledge in all areas of the business, including remediation, restoration, general security and thermal imaging
Support the Branch Manager in the execution of the annual and monthly operating plan
Work cooperatively and support all internal partners (operations, internal and external sales teams) and contribute to the achievement of monthly and annual sales and operations objectives
Follow up on all new and existing customer orders, including determining customer needs, assisting in product selection, up-selling, advising on monthly promotions, order entry and fulfillment, and researching products from other sources
Make sure all stock is accurate in warehouse and coordinate with outside sales team. Inventory aspect along with warehouse verification of skus may be required
Support the warehouse, including receiving, stocking and picking (may require heavy lifting) may be required to lift heavy loads (50lbs)
Outbound calls to customers and prospects to support the branch's ability to achieve its objectives
Support the Accounts Receivable and Accounts Payable team members with price discrepancies price, shipping or account discrepancies in a timely manner and set up the credit card terminal on a daily basis
Review open and back orders on a daily basis, follow up on back orders with suppliers, if applicable, and ensure that the customer receives their products in a timely manner

What we offer

Monday-Friday 8AM-5PM
3 weeks’ vacation
Wellness Program
Growth opportunities
Career Development and tuition reimbursement program
Health/Dental/Life Benefit programs
EAP Program
RRSP Program

Fulltime

!

Service coordinator

Our client in Dorval is looking for a Service Coordinator for a very well known ...

Location

Canada , Dorval

Salary:

50000.00 - 60000.00 CAD / Year

Randstad

Expiration Date

February 15, 2026

Requirements

Fluently Bilingual in English and French (written and spoken)
High school diploma or equivalent
relevant trade designation or enrollment in a registered apprenticeship program
Two years of relevant work experience
previous experience in the heavy production parts industry or service sector is an asset
Experience in parts supplier activities, procurement and parts quotation generation
Experience working with trucks or diesel components is a must
Microsoft Office, including Outlook, Excel, Word and PowerPoint

Job Responsibility

Providing front line service and support to customers, technicians and management
Serves as a liaison between customers and appropriate branch personnel

What we offer

Monday-Friday 8AM-5PM
Bonus 1000$ per month if you hit your quotas
2 to 3 weeks vacation
100% employer paid medical and dental benefits with no waiting period for eligibility
Pension Plan
Company Events

Fulltime

!

Care Coordinator Associate

CareGivers America - NEPA, a Modivcare Personal Care Service, is looking for a C...

Location

United States , Plains

Salary:

Not provided

CareGivers America

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
1+ years of Customer Service experience required
1+ years of Home Care experience preferred
Bilingual in English & Spanish preferred

Job Responsibility

Receive and process referrals from various sources, such as hospitals, physicians, and other healthcare providers
Collaborate with internal teams to determine patient eligibility and initiate the intake process
Serve as the primary point of contact for patients, families, and healthcare professionals regarding care coordination
Address inquiries, concerns, and provide guidance on accessing services and resources
Schedule patient appointments, coordinating availability of healthcare professionals and patient preferences
Monitor and update schedules to accommodate changes, cancellations, and rescheduling needs
Communicate pertinent patient information, including diagnosis, treatment plans, and care instructions, to the appropriate individuals
Maintain accurate and up-to-date electronic and physical records of patient information, appointments, and communication
Provide compassionate and empathetic support to patients and their families throughout the care coordination process

What we offer

Medical, Dental & Vision Insurance
401(k) with a 6% match
Paid Time Off
10 Paid Holidays
Employee Assistance Program
Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
Voluntary Term Life and AD&D Insurance
Legal Services Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness & Hospital Indemnity Insurance

Fulltime

Administrative Support Assistant

Are you detail-oriented and looking to join a dynamic team? We’re hiring an Admi...

Location

Canada , Quebec

Salary:

Not provided

Randstad

Expiration Date

February 15, 2026

Requirements

Relevant post-secondary education or have approximately one year of experience in a similar role
Have a strong customer service orientation
Demonstrate excellent communication skills in both French and English
Possess a very good command of French, both spoken and written
Be able to work independently while also collaborating effectively with colleagues

Job Responsibility

Scan documents received by the disability department
Set up direct deposits for disability files
Process invoice payments
Deposit and handle incoming checks
Manage the department’s email inboxes
Receive and process mail from Canada Post
Coordinate the sending of documents via courier or special delivery services
Distribute check copies
Prepare checks for issuing
Close disability files

What we offer

Join a collaborative and dynamic team
Full time hours
Opportunity to gain experience in document management and company tools

Fulltime

!

Bilingual Customer Support Coordinator

Robert Half

Location:
United States , Gaithersburg

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 13, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 13, 2026

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Job Posted:
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