Bilingual Customer Support Associate

Are you a highly motivated and positive individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced, "work hard, play hard" environment? Our client, a global leader in the industrial automation industry, is seeking a Bilingual Customer Support Associate to join their dynamic and youthful team in Mississauga, Ontario. This is a fantastic opportunity for a Bilingual Customer Support Associate to start a rewarding career with a company that believes in promoting from within and fostering a culture of professional growth and development. We are looking for an energetic and go-getter personality to be the first point of contact for customers, acting as the friendly and efficient "face of the company." As a Bilingual Customer Support Associate, you will be at the heart of the customer experience, managing a high volume of inbound inquiries and supporting the sales team directly. Your role is a pivotal "circle in the middle," connecting various departments and ensuring seamless operations. This is a non-technical support role focused on core customer care responsibilities, including a significant amount of order and quote processing. The ideal candidate will have prior face-to-face customer experience from a retail or restaurant background, understanding firsthand what it takes to handle customers with common sense and a positive attitude. You should be a detail-oriented perfectionist who can handle high volumes of work with no errors. A key requirement for this role is bilingualism. You must be fluent in both English and French to effectively support our client's Canadian customer base. This is not a "nice-to-have," but a must-have skill to succeed in this Bilingual Customer Support Associate position.