Bilingual Customer Success Representative Job at Robert Half (San Diego)

Bilingual Customer Service Representative

Primarily responsible to collect monies on behalf of our clients while maintaini...

Location

United States , San Antonio

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

Basic computer skills
Ability to compute basic math calculations
Ability to multi-task
Competitive
Resourceful
Goal Driven
Great Work Ethic
Team Player
Punctuality
Good Attendance

Job Responsibility

Take inbound and outbound phone calls to collect monies by negotiating payment terms and methods when right party is reached
Monitor debtors accounts and follow-up to ensure payments are made in a timely manner
Utilize various skip tracing techniques and collection strategies to locate right parties in order to collect monies
Collect balance or set up an appropriate payment plan
Review accounts to identify adjustments, discrepancies and create a request for resolution
Handle debtor disputes and overcome stalls and objections & suggest money sources for debt payment
All other duties as assigned

Fulltime

Carrier Success Representative

As the Carrier Success Representative Trainee you will use your customer service...

Location

Mexico , Guadalajara

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

High school Diploma
College degree preferred
Ability to work in a fast pace environment
Proactiveness
Must be willing to live in Guadalajara full-time
Must be bilingual in Spanish and English
Fast-paced and able to multitask in a high-pressure environment
Detail oriented, with an emphasis on accuracy & follow-up
Passionate about customer service & solving problems with customer experience in mind

Job Responsibility

Utilize RingCentral, ARRIVEnow, email, and slack to update our systems properly and communicate with our drivers
Assist in tracking priority shipments which could mean: High priority pick ups, HR shipments, loads with visibility tool errors, enterprise loads, etc. depending on current company needs
Inbound/Outbound calls to drivers and dispatchers with professionalism
Your first resource for tracking will be phone calls. You will also have different tracking tools in case you are unable to get a tracking update by phone
Enter and update information accurately in our tracking software. In which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly
Remain up to date and follow company wide SOP’s and standards set
Utilize the tracking board on a daily basis for best tracking practices
Communicate with internal departments to proactively relay information
Maintain a high standard of quality in the comments you input and the emails you send and receive
Ensure that loads are updated in a timely manner, making sure our customers are receiving information about their load that will assure making the set appointment times

What we offer

Monthly grocery vouchers
Vacation days
Savings fund
Medical insurance (including dental and vision plans)
Casual dress code
Office wide engagement activities, team events, happy hours and more
Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you’ll find cafes and a wide variety of local restaurants
Free coffee
Free counseling sessions through our Employee Assistance Program
Referral Program

Fulltime

Customer Success Manager, Public Sector & Defence

We're seeking an exceptional Customer Success Manager with deep expertise in the...

Location

Canada , Ottawa

Salary:

Not provided

Cohere

Expiration Date

Until further notice

Requirements

8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or government contexts
At least 3-5 years working directly with Canadian government, defense, or healthcare organizations in a technology, digital transformation, or consulting capacity
Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
Deep understanding of how government organizations evaluate, procure, implement, and govern technology solutions
Active Top Secret security clearance (mandatory)
Demonstrated success driving customer adoption, expansion, and retention in complex enterprise or government accounts
Experience developing and executing customer success strategies, QBRs, and executive engagement programs
Track record of identifying and closing expansion opportunities within existing accounts
Ability to manage multiple strategic accounts simultaneously while maintaining high-touch, personalized engagement

Job Responsibility

Own the success, adoption, and growth of Cohere's Canadian public sector and defence customers, ensuring they realize maximum value from our AI solutions
Build deep, trusted relationships with senior government stakeholders, including Deputy Ministers, CIOs, ADMs, digital transformation leads, and departmental executives
Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
Define and track success metrics aligned with public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
Lead secure AI implementation projects in complex government environments, including air-gapped systems, Protected B/C environments, and on-premises deployments
Navigate the unique challenges of public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes, and risk-averse organizational cultures
Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value

What we offer

An open and inclusive culture and work environment
Work closely with a team on the cutting edge of AI research
Weekly lunch stipend, in-office lunches & snacks
Full health and dental benefits, including a separate budget to take care of your mental health
100% Parental Leave top-up for up to 6 months
Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
6 weeks of vacation (30 working days!)

Fulltime

Customer Service Representative

We are looking for a motivated and detail-oriented Customer Service Representati...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably within a call center environment
Strong skills in data entry and attention to detail
Ability to conduct research and resolve customer concerns effectively
Proficiency in email correspondence with clear and detail-oriented communication
Experience providing accurate quotes to customers
Bilingual proficiency in Spanish is highly desirable
Excellent interpersonal and problem-solving skills
Ability to work both independently and collaboratively in a fast-paced environment

Job Responsibility

Address customer concerns by opening trouble tickets and tracking the resolution process
Provide clear explanations of product options, associated fees, and services
Utilize customer service tools and systems efficiently to assist customers, ensuring timely and effective support
Follow established procedures to resolve routine issues, seeking guidance when necessary
Maintain performance standards by consistently achieving call center metrics and quality benchmarks
Encourage customers to use self-service platforms and tools for faster solutions
Inform customers about current promotions and upgraded products to enhance their experience
Offer rate quotes and promote prepayment options to support customer needs
Perform additional duties as assigned to support the overall success of the team

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Technical Support Engineer

Axis Security, part of HPE Aruba Networking, is seeking a Technical Support Engi...

Location

Israel , Tel Aviv

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University degree or Related Military Training
Minimum 3 to 4 years of experience as a technical support engineer
English and Hebrew bilingual level
Personality: Teamplayer, customer-centric, proactive

Job Responsibility

Successfully resolve technical issues (hardware and software)
Respond to service, product, technical, and customer-relations questions
Proactively assist internal or external businesses and end users
Act as a mentor and guide to other employees
Recommend and explain resolutions to clients
Represent the company in face-to-face customer location visits, industry conferences/trade shows, vendor meetings

What we offer

Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
Specific programs for career development and growth
Inclusion and celebration of individual uniqueness

Fulltime

New

Bilingual Customer Service Representative

Are you a customer-centric professional with a passion for the financial service...

Location

Canada , Calgary

Salary:

50000.00 - 52000.00 CAD / Year

Randstad

Expiration Date

May 05, 2026

Requirements

Minimum of one (1) year of experience in residential mortgage administration, financial services, or a call center environment
Proven track record of success in a sales & marketing or customer-facing role
Must be located in Western Canada (British Columbia, Alberta, Saskatchewan, or Manitoba)
Ability to work 35-40 hours per week during standard business hours
Reliable high-speed internet connection and a dedicated home office space
Post-secondary education in business, finance, or a related field is considered a strong asset

Job Responsibility

Cultivate positive relationships by providing clear, helpful, and professional support for every customer inquiry in English and French
Protect client confidentiality by diligently following identity verification steps and privacy guidelines
Learn and apply mortgage product knowledge to process account updates and transactions within established timelines
Maintain high standards of data integrity by recording comprehensive, professional notes within each customer file
Introduce customers to the benefits of the online portal, assisting with registration and basic troubleshooting
Contribute to team-wide success through reliable schedule adherence and seamless hand-offs to specialized departments
Manage a high volume of inbound calls and digital messages while maintaining low hold times
Act as the operational engine for the customer service, tax, and default teams by resolving technical requests
Issue welcome letters and ingestion notes to ensure a seamless "Day 1" experience for new clients
Execute custom account requests, such as payment frequency updates and bank information changes, with precision

What we offer

Competitive annual salary of $50,000 - $52,000 with growth opportunities in the sales & marketing field
Generous time-off policy, including 4 weeks of vacation per year
Premium benefits plan fully paid by the employer, including top-class insurance and unlimited telemedicine
Annual health and wellness budget to support your professional and personal well-being
Access to an exclusive employee mortgage program with preferred low rates
100% remote work flexibility, allowing for a healthy work-life balance from your home in Western Canada

Fulltime

Bilingual Loyalty Services Representative

We are looking for a dedicated and bilingual Loyalty Services Representative to ...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
a bachelor’s degree is preferred
Bilingual proficiency is mandatory to effectively communicate with diverse customers
Previous experience in sales or customer service is a plus
Licensed to sell health and life insurance is a strong advantage
Excellent verbal and written communication skills to provide clear and detail-oriented service
Strong problem-solving skills and critical thinking abilities to resolve service or claim-related issues
Ability to work collaboratively with team members and contribute to a positive work environment
Flexibility to work various shifts within the designated timeframe

Job Responsibility

Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services
Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns
Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed
Maintain high-quality service standards by independently handling calls using tools and resources acquired during training
Accurately document and input data into multiple applications while ensuring compliance with organizational standards
Provide clear instructions and set expectations for policyholders regarding their policies and services
Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate
Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership
Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage
Perform additional duties as assigned to support the overall success of the team

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Sales Representative

Full-Time Sales Representative - Immediate Hire - First Sale Bonus - Paid Traini...

Location

United States , Temple

Salary:

Not provided

2020 Companies, Inc

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
Must be fluent in both English and Spanish (able to read, write, and speak Spanish)

Job Responsibility

Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays
assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed

What we offer

First sale bonus
Career growth and advancement opportunities
Enhanced work life balance with early release incentives
Paid training course
Base + uncapped commission
Next day pay on-demand with DailyPay
Base pay raise opportunity every 6 months
Premier retail locations
Health benefits, paid time off, and 401k w/ company match

Fulltime

Bilingual Customer Success Representative

Robert Half

Location:
United States , San Diego

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 13, 2026

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