Bilingual customer service representative, Randstad

Bilingual customer service representative

Randstad

Location:
Canada, Ottawa

Category:
Call Center

Contract Type:
Not provided

Salary:

57300.00 CAD / Year

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Job Description:

Are you passionate about helping others achieve their financial goals? Do you thrive in a fast-paced environment where clear communication and personalized service make all the difference? Our client is looking for a dedicated and customer-focused Bilingual Advisor to join the team. In this role, you'll play a key part in delivering exceptional banking experiences to our diverse clientele by providing expert guidance in both English and French. We’re looking for motivated individuals ready to become Licensed Insurance Agents and grow within the financial and insurance industry. Whether you’re seeking stability, professional growth, or a meaningful role where you make a difference every day.

Job Responsibility:

Inbound call centre environment
Handle 35-50 calls/day in both English and French language
Provide advice regarding auto and property insurance needs
Provide an excellent customer service experience
Maintain sales targets by up-selling and cross-selling products
Promote a positive company reputation
Will go through training to become General Insurance Licensed

Requirements:

Excellent English and French communication skills
Strong computer/keyboarding skills
Previous Customer Service or Call Centre experience is required
Ability to work under pressure and be adaptable
Positive and professional demeanor
Position is dependent on clear criminal and credit background check

What we offer:

Competitive salary
Permanent position
Sundays off
Guaranteed full time hours
35 hour work week
Great career path for the financial/insurance industry
Growth and development opportunities
Benefits and Vacation
Work for a reputable company
Great team and company culture
Will go through training to become General Insurance Licensed

Additional Information:

Job Posted:
May 27, 2025

Expiration:
June 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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