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Are you interested in working in the Insurance Industry? Do you speak clear French and English and are passionate about helping people? You're in luck! We're looking for a Bilingual French Customer Service Representatives that want to grow and evolve within a company and have a long term career ! - $46,000 Annual Salary - Full time, Permanent position - Hybrid Workstyle ( 4 days at home and 1 day in office located in Winnipeg - Strong English and French communication skills - Must be able to pass The Federal Government's Enhanced Security Screening (lived in canada for the last 5 years without any breaks) - Must have Strong Computer skills, using multiple screens and systems at the same time. ( Multitasking ) If you meet the qualifications and are interested, apply today by sending your resume to andrea.francis@randstad.ca with the subject line Winnipeg - BCSR
Job Responsibility:
Provide accurate responses to existing and new members while maintaining the highest level of customer service
Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion.
Requirements:
Strong English and French communication skills
Must be able to pass The Federal Government's Enhanced Security Screening (lived in canada for the last 5 years without any breaks)
Must have Strong Computer skills, using multiple screens and systems at the same time. ( Multitasking )
Strong Problem Solving skills
Customer Service experience or Call Center Experience Required
Able to work under pressure
High School Diploma Required
What we offer:
$46,000 Annual Salary
Full time, Permanent position
Hybrid Workstyle ( 4 days at home and 1 day in office located in Winnipeg )
Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
3 weeks of Paid Vacation & 3 Paid Personal days
Monday - Friday scheduling - Weekends off
Pension plan
Able to participate in the Share Ownership Program