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Bilingual customer service representative

https://www.randstad.com Logo

Randstad

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Location:
Canada, Ottawa

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

57300.00 CAD / Year

Job Description:

Do you enjoy helping others, solving problems, and being part of a supportive, customer-focused team? If you're bilingual in English and French and passionate about delivering exceptional service, this is your opportunity to build a long-term career with a respected organization! We’re looking for motivated individuals ready to become Licensed Insurance Agents and grow within the financial and insurance industry. Whether you’re seeking stability, professional growth, or a meaningful role where you make a difference every day, this opportunity checks all the boxes.

Job Responsibility:

  • Inbound call centre environment
  • Handle 35-50 calls/day in both English and French language
  • Provide advice regarding auto and property insurance needs
  • Provide an excellent customer service experience
  • Maintain sales targets by up-selling and cross-selling products
  • Promote a positive company reputation
  • Will go through training to become General Insurance Licensed

Requirements:

  • Excellent English and French communication skills
  • Strong computer/keyboarding skills
  • Previous Customer Service or Call Centre experience is required
  • Ability to work under pressure and be adaptable
  • Positive and professional demeanor
  • Position is dependent on clear criminal and credit background check
What we offer:
  • Competitive salary
  • Permanent position
  • Sundays off
  • Guaranteed full time hours
  • 35 hour work week
  • Great career path for the financial/insurance industry
  • Growth and development opportunities
  • Benefits and Vacation
  • Work for a reputable company
  • Great team and company culture
  • Will go through training to become General Insurance Licensed

Additional Information:

Job Posted:
May 27, 2025

Expiration:
July 03, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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