Bilingual Customer Service Representative

Are you a dedicated professional with a passion for technology and a talent for communication? Randstad Professional is currently seeking a Bilingual Customer Service Representative to join a global leader in the Consumer Electronics industry. This is an incredible opportunity to leverage your linguistic skills and technical aptitude in a dynamic, hybrid work environment. As a Bilingual Customer Service Representative, you will be the face of the organization, providing high-level support to customers across Canada. This role requires a blend of empathy, technical troubleshooting, and administrative precision. You will be responsible for managing the full customer lifecycle, from initial inquiry to post-sale support, ensuring that every interaction reflects the quality and innovation the consumer electronics industry is known for. In today's global market, the customer care sector is more vital than ever. At Randstad, our recruiters are experts in their fields and understand that a Bilingual Customer Service Representative is more than just a support agent; you are a brand ambassador. This position offers a competitive salary of $55,000 - $65,000 and the stability of a hybrid schedule (4 days in-office in Mississauga, 1 day from home), allowing you to build professional connections while maintaining personal balance. ... Regarding linguistic requirements, this role necessitates full proficiency in both English and French. As a Bilingual Customer Service Representative, you will engage in written and oral French communication daily to support our diverse clientele in Quebec and other French-speaking regions. This ensures seamless service delivery and maintains our commitment to accessibility across all Canadian markets. Randstad Professional: Find the right job, love what you do, and develop your career. With access to a wide range of roles with top employers, a global community of professional peers, and specialized training and support, we'll be your guiding partner and help you build a rewarding career.